WEBAIR is a piece of Shit! - GoFuckYourself.com

Storm_Tracker · 03-07-2010, 05:01 PM

about 9 days ago my tech told to email webair customer support and have them upgrade the php mysql libraries on my virtual plan hosting account.

Today at approx 3:30pm I get an email from support states this.

########## Begin Message ##########

Your MySQL library should now be updated.

*** They completely fucked up my domain that is running all kinds of php scripts and to top it all off I have no phone support for this issue only bullshit customer support emails back and forth.

My beef is you do upgrades on Sundays at least get with me on ICQ which I provided in the original email with and give me a heads up. I'm loosing $$$$ cuz you guys fucked up and now i can't even call you .. cuz my plan does not support phone support!

BULLSHIT!!! WTF????!!!!

ICQ: 259 937 852
skype: custsupport11

fatfoo · 03-08-2010, 10:25 PM

Other people have also said Webair is shit multiple times. Good luck with that.

LoveSandra · 03-09-2010, 03:36 AM

see my sig

livegirlsonbed · 03-09-2010, 06:44 AM

i moved some sites to serverloft.com
They are more cheaper prices and the quality of services is better!

Fortress · 03-11-2010, 10:44 AM

What type of hosting did you have with them? Dedi?

BNMedia · 03-11-2010, 01:21 PM

I have a dedicated server with Webair and have had problem after problem right from the start. To be fair customer support has always been resonable to excellent and I have had all issues resolved, eventually.
Now I am seeing very poor download speeds from the server at all times of the day and I have requested that be investigated. That was two days ago and that excellent service appears to have diminished to extremely poor as I still await a positive response!
I hope this can be resolved as another move so soon would be a real pain in the arse. However, I have seeked quotations from C2Hosting and Phatservers in the event that things aren't resolved soon.
I can't provide a good service for high definition movie downloads / streams on a server delivering an average of 250 KBps download speeds!

Fortress · 03-12-2010, 07:25 AM

Sorry to hear about those issues, you might want to see additional hosts that own their DC, provide DDoS protection (free) etc. From what I understand Webair has their own control panel so that could make it a PIA.

Good luck

WebairGerard · 03-12-2010, 10:33 AM

The main post above is days old and the issue with his virtual hosting plan was resolved that day. If you have any questions feel free to contact me.

GetInSpace · 03-13-2010, 05:39 AM

I have many servers in their data center for years. They are one of the most reliable companies I have used.

It is important when asking a tech to upgrade a library or anything on a server, to give all the details and specifics of whats running and what exactly needs to be done.

I would also highly recommend backing up your site and data before anything is done.

I would say if they resolved the issue the same day, then you have nothing to bitch about. Try getting that kind of support from godaddy!

Jimmer · 03-13-2010, 08:37 AM

We have been in business since 1996 for a reason, contact me if you decide to try another host out.

novanuke · 03-13-2010, 08:50 AM

I'm with HostGator since 2006. 99.9% Uptime, super fast support, latest PHP 5 and Cpanel domain admin. Can pay month by month via PayPal. For less than 10$/month for unlimited domains hosting and bandwidth ... You can't be wrong with them. See my sig

Cyber Fucker · 03-13-2010, 09:42 AM

Webair is da shit! It's one of the top hosting companies. 100% rock solid. I can fully recommend it to anyone who is looking for reliable hosting!

BNMedia · 03-13-2010, 06:35 PM

Well after my concerns raised this week regarding problems I have encountered all has been made good. Gerard is an absolutely top bloke who will bend over backwards to ensure his clients are happy, and him and Webair have done good for me this week. Very good in fact!
Definately not deserving of the title 'piece of shit!'

GetInSpace · 03-14-2010, 11:52 AM

I am in business since 1995. I have clients that have been with me that long.
I also know Mike, Sagi and the rest of the guys at webair.
I have been in their facilities and they are very impressive!

I am a hosting company, I sell Dedicated servers, VPS's, custom and managed servers.
I can't afford to be in a crappy DC.

Whenever I have had a problem, it was handled quickly and professionally by Webair.

Hostgator, planet, etc etc all ok, but you are just another fish in the pond.
If you ran into a real problem, you would get lost. I have seen it! I have gotten a lot of business from them and godaddy.

If you are having an issue, simply put in a ticket or call them.

I don't know what else to say except tell you my stuff is running great!

p

03-07-2010, 05:01 PM	#1
Storm_Tracker Confirmed User Join Date: Nov 2005 Posts: 355	WEBAIR is a piece of Shit! about 9 days ago my tech told to email webair customer support and have them upgrade the php mysql libraries on my virtual plan hosting account. Today at approx 3:30pm I get an email from support states this. ########## Begin Message ########## Your MySQL library should now be updated. *** They completely fucked up my domain that is running all kinds of php scripts and to top it all off I have no phone support for this issue only bullshit customer support emails back and forth. My beef is you do upgrades on Sundays at least get with me on ICQ which I provided in the original email with and give me a heads up. I'm loosing $$$$ cuz you guys fucked up and now i can't even call you .. cuz my plan does not support phone support! BULLSHIT!!! WTF????!!!! ICQ: 259 937 852 skype: custsupport11 __________________ Top Dating Sponsors I use! http://datingfactory.com?refId=DFL-AF-3410 White label ( 65%) rev Amazing Great Ratios! http://affiliate.sexsearch.com/?ref=57448 High PPS! Good Ratios!

03-08-2010, 10:25 PM	#2
fatfoo ICQ:649699063 Industry Role: Join Date: Mar 2003 Posts: 27,763	Other people have also said Webair is shit multiple times. Good luck with that. __________________ Send me an email: [email protected]

03-11-2010, 01:21 PM	#6
BNMedia Confirmed User Industry Role: Join Date: Nov 2009 Posts: 433	I have a dedicated server with Webair and have had problem after problem right from the start. To be fair customer support has always been resonable to excellent and I have had all issues resolved, eventually. Now I am seeing very poor download speeds from the server at all times of the day and I have requested that be investigated. That was two days ago and that excellent service appears to have diminished to extremely poor as I still await a positive response! I hope this can be resolved as another move so soon would be a real pain in the arse. However, I have seeked quotations from C2Hosting and Phatservers in the event that things aren't resolved soon. I can't provide a good service for high definition movie downloads / streams on a server delivering an average of 250 KBps download speeds! __________________ --------------------------------------------------------- Webmaster of www.kinkykicks.net - Your 1 stop resource for ballbusting and cruel sexual femdom. Join our affiliate program at www.cash4kicks.com

03-12-2010, 10:33 AM	#8
WebairGerard Confirmed User Industry Role: Join Date: Sep 2005 Posts: 8,113	The main post above is days old and the issue with his virtual hosting plan was resolved that day. If you have any questions feel free to contact me. __________________

03-13-2010, 05:39 AM	#9
GetInSpace Confirmed User Join Date: Jan 2008 Location: New York Posts: 123	I have many servers in their data center for years. They are one of the most reliable companies I have used. It is important when asking a tech to upgrade a library or anything on a server, to give all the details and specifics of whats running and what exactly needs to be done. I would also highly recommend backing up your site and data before anything is done. I would say if they resolved the issue the same day, then you have nothing to bitch about. Try getting that kind of support from godaddy! __________________ www.getinspace.com

03-09-2010, 03:36 AM	#3
LoveSandra So Fucking Banned Join Date: Aug 2008 Location: Just Blow Me Posts: 10,551	see my sig

03-09-2010, 06:44 AM	#4
livegirlsonbed Confirmed User Industry Role: Join Date: Apr 2006 Location: Europe Posts: 487	i moved some sites to serverloft.com They are more cheaper prices and the quality of services is better!

03-11-2010, 10:44 AM	#5
Fortress Registered User Industry Role: Join Date: Nov 2008 Posts: 66	What type of hosting did you have with them? Dedi?

03-12-2010, 07:25 AM	#7
Fortress Registered User Industry Role: Join Date: Nov 2008 Posts: 66	Sorry to hear about those issues, you might want to see additional hosts that own their DC, provide DDoS protection (free) etc. From what I understand Webair has their own control panel so that could make it a PIA. Good luck

03-13-2010, 08:37 AM	#10
Jimmer Confirmed User Join Date: Mar 2002 Location: Waterloo Ont Posts: 878	We have been in business since 1996 for a reason, contact me if you decide to try another host out. __________________ 50% off the first 2 months hosting. Email be for a quote [email protected] We can supply up to 8 TB transfer.

03-13-2010, 08:50 AM	#11
novanuke Confirmed User Join Date: Jun 2007 Posts: 108	I'm with HostGator since 2006. 99.9% Uptime, super fast support, latest PHP 5 and Cpanel domain admin. Can pay month by month via PayPal. For less than 10$/month for unlimited domains hosting and bandwidth ... You can't be wrong with them. See my sig __________________ Unlimited Domain Hosting Only $9.95 a Month Score-XML Free WP Plugin Gamma-Tube Free WP plugin Best Must Have WP Plugins GetScoreCash Famedollars

03-13-2010, 09:42 AM	#12
Cyber Fucker Hmm Industry Role: Join Date: Sep 2005 Location: On an endless road around the world for rock and roll. Posts: 12,642	Webair is da shit! It's one of the top hosting companies. 100% rock solid. I can fully recommend it to anyone who is looking for reliable hosting! __________________

03-13-2010, 06:35 PM	#13
BNMedia Confirmed User Industry Role: Join Date: Nov 2009 Posts: 433	Well after my concerns raised this week regarding problems I have encountered all has been made good. Gerard is an absolutely top bloke who will bend over backwards to ensure his clients are happy, and him and Webair have done good for me this week. Very good in fact! Definately not deserving of the title 'piece of shit!' __________________ --------------------------------------------------------- Webmaster of www.kinkykicks.net - Your 1 stop resource for ballbusting and cruel sexual femdom. Join our affiliate program at www.cash4kicks.com

03-14-2010, 11:52 AM	#14
GetInSpace Confirmed User Join Date: Jan 2008 Location: New York Posts: 123	I am in business since 1995. I have clients that have been with me that long. I also know Mike, Sagi and the rest of the guys at webair. I have been in their facilities and they are very impressive! I am a hosting company, I sell Dedicated servers, VPS's, custom and managed servers. I can't afford to be in a crappy DC. Whenever I have had a problem, it was handled quickly and professionally by Webair. Hostgator, planet, etc etc all ok, but you are just another fish in the pond. If you ran into a real problem, you would get lost. I have seen it! I have gotten a lot of business from them and godaddy. If you are having an issue, simply put in a ticket or call them. I don't know what else to say except tell you my stuff is running great! p __________________ www.getinspace.com