Paxum support anyone? - WTF? - GoFuckYourself.com

pimpware · 03-30-2011, 09:13 AM

I really hate to discuss this kind of stuff in public but enough is enough

I have my plastic card since December, I had to provide my docs: Id with pic and address proof.

If I have my card since December then this mean that my account has been verified and indeed it is well noticed at the top paxum website ----> (Verified Account)

Yesterday when I was attepting to renew some domain names my payment was declined due to unverified address.
I login to paxum and there was two lines of text asking my docs - WTF? - I sent 2 emails one to [email protected] and one hour later other to [email protected] ... it's been almost 24 hours and no reply of any kind!

Today I started a ticket at the paxum website and they replied that I had to upload my docs, all this without even justify why I had to do it again.

I did it, one phone bill, my Id card with photo and my driver's licence with photo ... and waited .... waited .... already replied to the ticket asking some update and not reply so far ...

I repeat, I REALLY HATE to talk this kind of stuff in public but enough is enough.

I understand the need for docs but what I don't understand is the lack of communication of your support!

So please anyone from PAXUM can give me some REAL update?

Agent 488 · 03-30-2011, 09:17 AM

classic mossad/payoneer technique.

BJ · 03-30-2011, 09:18 AM

stop being a bitch, they're busy. People have small cocks that need attending to.

RuthB · 03-30-2011, 09:22 AM

hi pimpware, please contact me with your Paxum email so I can look into this for you.

[email protected]
ICQ #233-854-608

Thanks!

I just added you on ICQ, hitting you up there

Deputy Chief Command · 03-30-2011, 09:27 AM

Quote:

Originally Posted by RuthB

hi pimpware, please contact me with your Paxum email so I can look into this for you.

[email protected]
ICQ #233-854-608

Thanks!

why didnt somebody at paxum look into it when the issue first arose ? ? furthermore why is the issue even there?

why is there a need to verify a verified account ? whats next ? verify that your verified adress is verified?

Chosen · 03-30-2011, 09:34 AM

I also don't understand why people should verify already verified accounts, especially accounts without any shady transactions?

pristine · 03-30-2011, 10:00 AM

lololol these threads are so fun

Agent 488 · 03-30-2011, 10:01 AM

you just have to verify the verification of the verifictaion big deal.

bbobby86 · 03-30-2011, 10:04 AM

i haven't that kind of problems...

RuthB · 03-30-2011, 10:08 AM

Pimpware - Your card was not declined due to the request for verification documents. You should receive a response to your ticket soon.

PAXUM CLIENTS PLEASE NOTE
Any Paxum client receiving a request for verification documents can STILL use his or her account and Paxum Mastercard normally and without any disruption of service.

Matyko · 03-30-2011, 11:54 AM

I had no problems with verification but i recently noticed that i was charged for $1 every time i used my card in groceries or online. bought a few games @ iTunes and paid 0.79 EUR + 1 USD for each..

iv@n · 03-30-2011, 01:41 PM

Quote:

Originally Posted by Matyko

I had no problems with verification but i recently noticed that i was charged for $1 every time i used my card in groceries or online. bought a few games @ iTunes and paid 0.79 EUR + 1 USD for each..

yep, I found that after first payment, not cool if you are paying small amounts

Machete_ · 03-30-2011, 01:44 PM

proof or ban

Chris · 03-30-2011, 03:17 PM

Quote:

Originally Posted by Matyko

I had no problems with verification but i recently noticed that i was charged for $1 every time i used my card in groceries or online. bought a few games @ iTunes and paid 0.79 EUR + 1 USD for each..

Quote:

Originally Posted by iv@n

yep, I found that after first payment, not cool if you are paying small amounts

as most ewallet companies we have a point of sale fee
all of our fee's are listed https://www.paxum.com/payment/fees.p...views/fees.xsl

seeandsee · 03-30-2011, 03:29 PM

That 1$ fee is bitch if you buying small stuff but now you know that and buy more from 1-buy and save cash

pimpware · 03-31-2011, 07:52 AM

1st of all paxum HATERS - Go Fuck Yourself

It's all solved now, Ruth and Yngwie did all they could to help me

, I will not discuss much details, the problem was a little difference on the address because of the lantin letters that my address has and the way it was writen on the paxum card files, that way it was not matching and the transaction was declined - fuck! just one character was doing that!

The real problem was the slow support response and some lack of communication, nothing else!

And because I've seen paxum always improving I believe they will do all they can to make their customers happy - (happy endings

) sorry about the joke

PS: more haters - forgive me if I assassinated somehow the english language with this post but it's not my first language so fuck off

03-30-2011, 09:13 AM	#1
pimpware Confirmed User Join Date: Jan 2006 Location: Pt Posts: 1,673	Paxum support anyone? - WTF? I really hate to discuss this kind of stuff in public but enough is enough I have my plastic card since December, I had to provide my docs: Id with pic and address proof. If I have my card since December then this mean that my account has been verified and indeed it is well noticed at the top paxum website ----> (Verified Account) Yesterday when I was attepting to renew some domain names my payment was declined due to unverified address. I login to paxum and there was two lines of text asking my docs - WTF? - I sent 2 emails one to [email protected] and one hour later other to [email protected] ... it's been almost 24 hours and no reply of any kind! Today I started a ticket at the paxum website and they replied that I had to upload my docs, all this without even justify why I had to do it again. I did it, one phone bill, my Id card with photo and my driver's licence with photo ... and waited .... waited .... already replied to the ticket asking some update and not reply so far ... I repeat, I REALLY HATE to talk this kind of stuff in public but enough is enough. I understand the need for docs but what I don't understand is the lack of communication of your support! So please anyone from PAXUM can give me some REAL update? __________________ icq: 284494832 realsexforyou.com

03-30-2011, 09:22 AM	#4
RuthB Let's Get Paxumized! Industry Role: Join Date: May 2005 Location: Vancouver, Canada Posts: 7,241	hi pimpware, please contact me with your Paxum email so I can look into this for you. [email protected] ICQ #233-854-608 Thanks! I just added you on ICQ, hitting you up there __________________ Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure! Paxum ...... Paxum Bank Email: [email protected] ~ Telegram: PaxumRuth Last edited by RuthB; 03-30-2011 at 09:28 AM..

03-30-2011, 10:04 AM	#9
bbobby86 partners.sexier.com Industry Role: Join Date: Jan 2007 Location: San Francisco, CA Posts: 11,926	i haven't that kind of problems... __________________

03-30-2011, 10:08 AM	#10
RuthB Let's Get Paxumized! Industry Role: Join Date: May 2005 Location: Vancouver, Canada Posts: 7,241	Pimpware - Your card was not declined due to the request for verification documents. You should receive a response to your ticket soon. PAXUM CLIENTS PLEASE NOTE Any Paxum client receiving a request for verification documents can STILL use his or her account and Paxum Mastercard normally and without any disruption of service. __________________ Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure! Paxum ...... Paxum Bank Email: [email protected] ~ Telegram: PaxumRuth

03-30-2011, 11:54 AM	#11
Matyko PsyHead Industry Role: Join Date: Aug 2005 Location: Hungary Posts: 8,664	I had no problems with verification but i recently noticed that i was charged for $1 every time i used my card in groceries or online. bought a few games @ iTunes and paid 0.79 EUR + 1 USD for each.. __________________ -=- Register with our ref link and we help you with the setup! -=- AdSpyglass.com - Double your profit from brokers

03-30-2011, 09:17 AM	#2
Agent 488 Registered User Industry Role: Join Date: Feb 2006 Posts: 22,511	classic mossad/payoneer technique.

03-30-2011, 09:18 AM	#3
BJ Confirmed User Join Date: Mar 2002 Location: asia Posts: 5,590	stop being a bitch, they're busy. People have small cocks that need attending to.

03-30-2011, 09:34 AM	#6
Chosen VIPPay.com \| AdultWebSponsors.com Industry Role: Join Date: Aug 2001 Posts: 63,151	I also don't understand why people should verify already verified accounts, especially accounts without any shady transactions?

03-30-2011, 10:00 AM	#7
pristine So Fucking Banned Industry Role: Join Date: Dec 2010 Posts: 1,176	lololol these threads are so fun

03-30-2011, 10:01 AM	#8
Agent 488 Registered User Industry Role: Join Date: Feb 2006 Posts: 22,511	you just have to verify the verification of the verifictaion big deal.

03-30-2011, 01:44 PM	#13
Machete_ WINNING! Industry Role: Join Date: Oct 2002 Posts: 14,579	proof or ban

03-30-2011, 03:29 PM	#15
seeandsee Check SIG! Industry Role: Join Date: Mar 2006 Location: Europe (Skype: gojkoas) Posts: 50,945	That 1$ fee is bitch if you buying small stuff but now you know that and buy more from 1-buy and save cash __________________ BUY MY SIG - 50$/Year Contact here

03-31-2011, 07:52 AM	#16
pimpware Confirmed User Join Date: Jan 2006 Location: Pt Posts: 1,673	1st of all paxum HATERS - Go Fuck Yourself It's all solved now, Ruth and Yngwie did all they could to help me , I will not discuss much details, the problem was a little difference on the address because of the lantin letters that my address has and the way it was writen on the paxum card files, that way it was not matching and the transaction was declined - fuck! just one character was doing that! The real problem was the slow support response and some lack of communication, nothing else! And because I've seen paxum always improving I believe they will do all they can to make their customers happy - (happy endings ) sorry about the joke PS: more haters - forgive me if I assassinated somehow the english language with this post but it's not my first language so fuck off __________________ icq: 284494832 realsexforyou.com