Question For CCBill Rep - GoFuckYourself.com

BFT3K · 06-12-2011, 06:05 PM

I tried to call you guys regarding this issue, before posting it here, but no one seems to be answering the phones over there.

Here is my issue - I normally receive emails that tell me when a sale or rebill takes place. I also receive emails informing me when a "partner" has made a sale, usually within a half an hour of the initial transaction.

What I have NEVER experienced is what is happening right now, which is getting emails indicating that partners have made sales, but NOT receiving the original sales emails that precedes them.

Is there some sort of tech glitch occurring?

Please advise.

Thanks in advance!

ArsewithClass · 06-12-2011, 06:14 PM

I noticed this.. but was pleased considering I was having way too many emails everyday.

There also seems to be a glitch that I do not sometimes even receive an email at all.. which is better still

corvette · 06-12-2011, 06:24 PM

Hi, BFT3K, ill have somebody check this out and get back to you, i think we have all of the info we need in your profile

ill also check up on the phone issue you mentioned, thanks

Pseudonymous · 06-12-2011, 06:25 PM

I contacted support about this issue also, I see they still have not done anything about this. Its been happening for a few weeks atleast. They always give me the typical response about server communication, sometimes an email gets lost. However it's been a regular occurrence for a while now. It's very strange that I can bring a glitch like this to their attention but it still goes on for quite a while.

I question how deep they look into the problems you bring to the attention of the level 1 support.

I feel like the only person that I should goto about a little bit more serious issues is Paul

AmeliaG · 06-12-2011, 07:29 PM

I've had this happen when I had a subaccount set up by someone at CCBill, rather than setting it up myself. They put an old email forward into the subaccount, but I still had my regular CCBill email set up to receive general notices, including affiliate reports. Which made it so affiliate emails were coming in, but join emails were not for specific subaccounts. You may be seeing something totally different, but that is a way I saw that happen, so you might want to check your subaccount setups or have CCBill do that for you. I'm sure corvette will get you fixed up.

lagcam · 06-12-2011, 07:31 PM

This is a very old and frequently recurring ccbill issue that no end of "I will look into it posts" by corvette or Paul or other support has ever managed to solve.......

Their conlusion will be that it must be a problem with your mail client btw.

ThatOtherGuy - BANNED FOR LIFE · 06-12-2011, 07:43 PM

Quote:

Originally Posted by lagcam

This is a very old and frequently recurring ccbill issue that no end of "I will look into it posts" by corvette or Paul or other support has ever managed to solve.......

Their conlusion will be that it must be a problem with your mail client btw.

But unlike most processors CCBILL actually responds.

Check this shit out. 7:43 PM Sunday evening...
And working for you guys.

You cant hate on that.

Most processors I seen over the years if not all will never give you the time of fucking day let alone respond on a Message board, let alone on a Sunday Evening.

lagcam · 06-12-2011, 11:28 PM

Quote:

Originally Posted by ThatOtherGuy

But unlike most processors CCBILL actually responds.

Check this shit out. 7:43 PM Sunday evening...
And working for you guys.

You cant hate on that.

Most processors I seen over the years if not all will never give you the time of fucking day let alone respond on a Message board, let alone on a Sunday Evening.

That's a fair observation although you appear to have missed the comment that the OP made the thread beause they weren't answering the phone

In any case, not hating, just stating a fact echoed by others that this is not a new issue.

sojproductions · 06-13-2011, 12:34 AM

its all good that they are working all the hours it really is, but if they don't actually resolve problems that multiple people are reporting then what are they doing with this time!

ArsewithClass · 06-13-2011, 01:31 AM

Quote:

Originally Posted by sojproductions

its all good that they are working all the hours it really is, but if they don't actually resolve problems that multiple people are reporting then what are they doing with this time!

Anyone can try, and its definatly good to try. But succeeding is the only option in business

DWB · 06-13-2011, 03:50 AM

I've had this happen on and off for a while. It all checks out in the admin so I don't worry about it.

seeandsee · 06-13-2011, 04:31 AM

sorry for off topic, anybody knows some good ccbill rep. to finally validate my account?

BFT3K · 06-13-2011, 07:01 AM

Quote:

Originally Posted by corvette

Hi, BFT3K, ill have somebody check this out and get back to you, i think we have all of the info we need in your profile

ill also check up on the phone issue you mentioned, thanks

Great, thanks for looking into this.

PhantomFrog · 06-14-2011, 07:50 PM

Quote:

Originally Posted by ThatOtherGuy

But unlike most processors CCBILL actually responds.

I have cause to contact CCBill at all hours on all days. They have always picked up the phone for me. GO CCBILL

Pseudonymous · 06-14-2011, 08:05 PM

Quote:

Originally Posted by seeandsee

sorry for off topic, anybody knows some good ccbill rep. to finally validate my account?

paulk @ ccbill.com
icq 248615940

06-12-2011, 06:05 PM	#1
BFT3K Too lazy to set a custom title Industry Role: Join Date: Dec 2005 Location: Narnia Posts: 10,764	Question For CCBill Rep I tried to call you guys regarding this issue, before posting it here, but no one seems to be answering the phones over there. Here is my issue - I normally receive emails that tell me when a sale or rebill takes place. I also receive emails informing me when a "partner" has made a sale, usually within a half an hour of the initial transaction. What I have NEVER experienced is what is happening right now, which is getting emails indicating that partners have made sales, but NOT receiving the original sales emails that precedes them. Is there some sort of tech glitch occurring? Please advise. Thanks in advance! Last edited by BFT3K; 06-12-2011 at 06:06 PM..

06-12-2011, 06:24 PM	#3
corvette Confirmed User Join Date: Oct 2001 Location: scottsdale Posts: 7,880	Hi, BFT3K, ill have somebody check this out and get back to you, i think we have all of the info we need in your profile ill also check up on the phone issue you mentioned, thanks __________________ If you need a good company for check writing services, then check out checkissuing, and for webhosting, check out Phoenix NAP

06-12-2011, 06:25 PM	#4
Pseudonymous Photographer/Owner Industry Role: Join Date: Apr 2006 Location: Vancouver, Canada Posts: 2,661	I contacted support about this issue also, I see they still have not done anything about this. Its been happening for a few weeks atleast. They always give me the typical response about server communication, sometimes an email gets lost. However it's been a regular occurrence for a while now. It's very strange that I can bring a glitch like this to their attention but it still goes on for quite a while. I question how deep they look into the problems you bring to the attention of the level 1 support. I feel like the only person that I should goto about a little bit more serious issues is Paul Last edited by Pseudonymous; 06-12-2011 at 06:33 PM..

06-12-2011, 07:29 PM	#5
AmeliaG Too lazy to set a custom title Join Date: Jan 2003 Location: Los Angeles Posts: 10,528	I've had this happen when I had a subaccount set up by someone at CCBill, rather than setting it up myself. They put an old email forward into the subaccount, but I still had my regular CCBill email set up to receive general notices, including affiliate reports. Which made it so affiliate emails were coming in, but join emails were not for specific subaccounts. You may be seeing something totally different, but that is a way I saw that happen, so you might want to check your subaccount setups or have CCBill do that for you. I'm sure corvette will get you fixed up. __________________ GFY Hall of Famer AltStar Hall of Famer Blue Blood's SpookyCash.com Babe photography portfolio

06-12-2011, 07:31 PM	#6
lagcam Confirmed User Industry Role: Join Date: Jul 2007 Posts: 2,892	This is a very old and frequently recurring ccbill issue that no end of "I will look into it posts" by corvette or Paul or other support has ever managed to solve....... Their conlusion will be that it must be a problem with your mail client btw. __________________ Working Cam site for sale - NOT affiliate.

06-12-2011, 06:14 PM	#2
ArsewithClass So Fucking Banned Industry Role: Join Date: Mar 2007 Location: UK Posts: 7,957	I noticed this.. but was pleased considering I was having way too many emails everyday. There also seems to be a glitch that I do not sometimes even receive an email at all.. which is better still

06-13-2011, 12:34 AM	#9
sojproductions Confirmed User Join Date: Aug 2006 Posts: 2,160	its all good that they are working all the hours it really is, but if they don't actually resolve problems that multiple people are reporting then what are they doing with this time! __________________ ICQ: 404-159-022 Blue Pixels Profits - Uk Solo Tranny sites & Crossdressing! Filthy Profits - Uk MILF Solo Sites

06-13-2011, 03:50 AM	#11
DWB Registered User Industry Role: Join Date: Jul 2003 Location: Encrypted. Access denied. Posts: 31,779	I've had this happen on and off for a while. It all checks out in the admin so I don't worry about it.

06-13-2011, 04:31 AM	#12
seeandsee Check SIG! Industry Role: Join Date: Mar 2006 Location: Europe (Skype: gojkoas) Posts: 50,945	sorry for off topic, anybody knows some good ccbill rep. to finally validate my account? __________________ BUY MY SIG - 50$/Year Contact here