You thought CCBill was bullshit before? This takes the cake. - Page 2 - GoFuckYourself.com

Dirty F · 03-20-2012, 03:28 PM

50 chargebacks.

iBill · 03-29-2012, 11:25 PM

Well if your not happy there, you can always go back to the grass roots and try us.

Ann-Angelcom · 03-30-2012, 12:17 AM

I said it before and I'll say it again. The only reason this happens is because guys like this give a fake number and many times an address. In other words they know you can't find them. If ccbill cared and wanted to take steps to help their clients they would implement a system like google has that mandates you verify your number or address by having the system text you a code. This will stop much of piracy and fraud because you will finally know who your clients are. Do you really think these people would have the balls to do what they do if you know where they really live??? It's so simple and such a simple system to put into place. Why the hell doesn't someone do it!?? A little boycotting and you will see how fast they will start worrying about their clients more. Or when the competition (netbilling) picks up the ball and suddenly ccbill has to start caring. Only then will they act. So what are you waiting for netbilling? Set it up and everyone will use you instead of ccbill.

bean-aid · 03-30-2012, 12:31 AM

Quote:

Originally Posted by iBill

Well if your not happy there, you can always go back to the grass roots and try us.

I thought you guys were on the *do not contact* list... anybody??

DWB · 03-30-2012, 02:46 AM

Quote:

Originally Posted by PornoMonster

DWB HAHA at the $5 on top! Love it!

For a grand total of $20.

iBill · 03-30-2012, 09:32 AM

Yes, we were removed from that list once we proved ourselves over the past three years.

Quote:

Originally Posted by beaner

I thought you guys were on the *do not contact* list... anybody??

MikeSmoke · 03-30-2012, 05:47 PM

Quote:

Originally Posted by Ann-Angelcom

I said it before and I'll say it again. The only reason this happens is because guys like this give a fake number and many times an address. In other words they know you can't find them. If ccbill cared and wanted to take steps to help their clients they would implement a system like google has that mandates you verify your number or address by having the system text you a code. This will stop much of piracy and fraud because you will finally know who your clients are. Do you really think these people would have the balls to do what they do if you know where they really live??? It's so simple and such a simple system to put into place. Why the hell doesn't someone do it!?? A little boycotting and you will see how fast they will start worrying about their clients more. Or when the competition (netbilling) picks up the ball and suddenly ccbill has to start caring. Only then will they act. So what are you waiting for netbilling? Set it up and everyone will use you instead of ccbill.

They don't always use fake info. I have the same guy, uses either his real name or his mother's real name, same address - has been joining and charging back for two years to my site and other smoking sites. CCBill can only ban based on his email address, so all he has to do is get another hotmail or yahoo account, and off he goes, signing up again. I ban him by IP number from my servers, he changes his IP number, and keeps going. I still can't understand why CCBill can't ban by name or address. (They say it's because they don't want to ban other people with the same name - but it's a unique name and they're well aware of what he does.) I now check every single signup when it comes in and void him every time --- but he still gets through at times, and his chargeback batches total hundreds of dollars at a time..........

LushBoobs · 06-18-2012, 06:47 AM

I don't chime in all too often but I've had a good expereince with ccbill, granted a few long term chargebacks occurred and they sucked but.. before I was with them, I WAS WITH iBILL and lost everything - and more. If i haven't made it clear how much I lost from ibill stealintg 100% of the sites revenue for over a year and baiting us all to stay so we could keep our rebills AND supposedly get paid back (not ever) I'm still paying for what ibill did. So.. if you don't mind my saying - compared to ibill, ccbill rules. seriously, you people are so fucking spoiled.. you don't even know it.

LushBoobs · 06-18-2012, 06:51 AM

Quote:

Originally Posted by iBill

Well if your not happy there, you can always go back to the grass roots and try us.

great - can I get paid back the thousands of dollars and damages you guys owe me? now that you're back and all.

OldJeff · 06-18-2012, 07:23 AM

Here is a sample for High Risk to examine when they think you can challange a chargeback:

High Risk Merchant : This person used the site.

Card Association : Fuck you it is a chargeback

High Risk Merchant : But here are the log in times and dates.

Card Association : Fuck you it is a chargeback

High Risk Merchant : They downloaded all this content.

Card Association : Fuck you it is a chargeback

High Risk Merchant : But this is legal theft.

Card Association : Fuck you it is a chargeback, and we are going to charge you an extra fee

EukerVoorn · 06-18-2012, 07:35 AM

Quote:

Originally Posted by LushBoobs

I don't chime in all too often but I've had a good expereince with ccbill

You run a file locker?

F-U-Jimmy · 06-18-2012, 07:43 AM

Quote:

Originally Posted by iBill

Well if your not happy there, you can always go back to the grass roots and try us.

Looks like ill have to revive my Why you should not use IBILL thread that i bumped for two years ? Fuck off IBALLS

F-U-Jimmy · 06-18-2012, 07:55 AM

Quote:

Originally Posted by beaner

I thought you guys were on the *do not contact* list... anybody??

No one is going to contact Iballs with their history, no one with half a brain anyway!

Ron Bennett · 06-18-2012, 08:33 AM

Quote:

Originally Posted by brassmonkey

paypal refunded on me without telling me was a year and a half after the i sold an item

Yep, that really does happen. Easy to challenge for sellers who keep their old paperwork / emails handy - usually sending PayPal the delivery confirmation (or signature confirmation if $250+) number and, in some instances, related documentation (ie. proof of shipment / mailing receipt, which can be very important, since tracking numbers after much time are potentially recycled / irretrievable on-line) resolves such issues.

As to why it happens, not entirely sure ... but from what I've read, very old charge-backs, at least in the world of PayPal, can be the result of bankruptcy and/or divorce in which the party charge-back everything under the sun seeking to reduce their credit card debt and/or raise cash.

BFT3K · 06-18-2012, 08:53 AM

Note to self: Do not offer 1 year memberships.

EukerVoorn · 06-18-2012, 09:38 AM

Contract for my merchant account in Holland says I need to keep records of transactions for 6 months maximum. Transactions older than 6 months can't be charged back. The bank once asked me about a 7 month old transaction, so I answered that it was older than 7 months and that under contract they weren't allowed to demand proof for this transaction from me and they answered that I was right and they apologized.

SiMpLe · 06-18-2012, 12:21 PM

Quote:

Originally Posted by NETbilling

CCbill is an excellent company and we often refer clients to them if we cannot help them establish a merchant account and processing with NETbilling. However, if you want more control over the processing, how chargebacks are handled, and for you to have the opportunity to dispute chargebacks among hundreds of other flexible features, we welcome you to contact us and let us explain everything that NETbilling can do for you.

Thank you, Mitch Farber

This.....

T34K1DD · 06-18-2012, 01:26 PM

To every single person who complains about ccbill, zombaio, epoch, <insert 3rd party biller>, GO GET A MERCHANT ACCOUNT.

Handle it yourself. That way you have nobody to blame but yourself.

SiMpLe · 06-18-2012, 01:45 PM

Quote:

Originally Posted by T34K1DD

To every single person who complains about ccbill, zombaio, epoch, <insert 3rd party biller>, GO GET A MERCHANT ACCOUNT.

Handle it yourself. That way you have nobody to blame but yourself.

This x2......

Major (Tom) · 06-18-2012, 02:50 PM

Quote:

Originally Posted by Biggy2

If you want to fight chargebacks, get a merchant account. Then you can also see what it's like to manage a banking relationship and risk in addition to everything else you do. I think someone at CCBill should invite you into their office for a day, since you seem to think you can run their company better then they can.

Most billers don't fight CBs. They are too concerned with the other major issues around running a processor - like managing risk and their banking relationships. Lastly, if you look at how they charge their processing %, its based upon gross, so if they collect funds around fighting CBs, it makes no difference to them, nor to any processor. On that $137 that just got chargedback, they still probably charged you the 13.5 - 15% or whatever they charge on the original transaction. This is standard in processing, so you actually came out at a net loss. At the same time, the processor ate fees to the bank that you don't see, like a $fee per chargeback.

As far as I know, this is standard industry practice. To me, you look a bit foolish going on a major rant on them. As for the $100k / year, that's small as fuck - especially in the world of processing. I want you to know that. You shouldn't run around like you are high and mighty, because you aren't.

Also, you just publicly released privacy info around an end user on a public forum. You may think nothing of it, but that's pretty bad. I think you need to check yourself.

Summed up.
ds

2MuchMark · 06-18-2012, 03:26 PM

Quote:

Originally Posted by RazorSharpe

Erm, NO! Visa/Mastercard do NOT just grant a chargeback. There is a process. They card issuing bank puts in a chargeback request to the acquiring bank who then present the chargeback to the merchant (in this case ccbill). This is then approved or rejected. If rejected, the merchant will be asked for supporting evidence for the rejection which will then be passed to the issuing bank. If this is still not enough and the dispute is not resolved the transaction goes to arbitration.

I stand corrected.

NETbilling · 06-18-2012, 03:33 PM

Quote:

Originally Posted by T34K1DD

To every single person who complains about ccbill, zombaio, epoch, <insert 3rd party biller>, GO GET A MERCHANT ACCOUNT.

Handle it yourself. That way you have nobody to blame but yourself.

Good advice.

Stinger · 06-19-2012, 10:12 AM

Quote:

Originally Posted by Camguy

A person buys an annual sub for one time fee $137.00 (EU regional pricing) on 8/16/2011.

Weekly log ins all from the same IP address used to sign up, then 7 months later the subscriber does a charge back on 03/17/2012

CCBill, SEVEN MONTHS FREE ACCESS??? Are you guys for real?!?!

As we all know, CCbill's policy is to never ever challenge a charge back. Excuse given is, "It's costs more to challenge it than it is worth".

This was the last straw for me. Since day one CCBill has been nothing but a BS service.

From them telling me last year that I violated their "TOS" and so I asked them to point out specifically what it was in their TOS I violated so I could see it in writing and CCBill replying "well, its not exactly written in our TOS, BUT! We are under no obligation to inform clients about everything in our TOS" This of course I understood to mean they could virtually make it up as they go along and it was all contingent on which representative I was talking to at the moment. Several emails to the higher-ups about that issue all went ignored. Not even one person in the chain of command at CCbill bothered to even reply to one of my many emails. Incidentally, the video they claimed was in violation of their "imaginary make it up as we go along TOS", stayed online in defiance of their reps demand to remove it from the site.

And then, a few months back there was a two week period that CCbill's log in process malfunctioned. No matter how many times WE (CCbill live support reps) changed my password, the site refused to allow me access to my own account. CCBill's people changed the password for me several times, and for 2 weeks, even THEIR passwords would not allow me access to my own account.

And now this?

CCBill, you just lost a 100k+/year client (on this one particular site, but oh yes, all of my other sites will go too) unless you fix this. This is not how business is done and I think anyone else would agree. It's fraud, and you need to grow a spine and stand up for your clients.

I look forward to your response to this matter. Should you not fix this, this thread just became my permanent signature.

Strange No One as Answer you

AlCapone · 06-19-2012, 10:18 AM

Quote:

Originally Posted by Camguy

A person buys an annual sub for one time fee $137.00 (EU regional pricing) on 8/16/2011.

Weekly log ins all from the same IP address used to sign up, then 7 months later the subscriber does a charge back on 03/17/2012

CCBill, SEVEN MONTHS FREE ACCESS??? Are you guys for real?!?!

As we all know, CCbill's policy is to never ever challenge a charge back. Excuse given is, "It's costs more to challenge it than it is worth".

This was the last straw for me. Since day one CCBill has been nothing but a BS service.

From them telling me last year that I violated their "TOS" and so I asked them to point out specifically what it was in their TOS I violated so I could see it in writing and CCBill replying "well, its not exactly written in our TOS, BUT! We are under no obligation to inform clients about everything in our TOS" This of course I understood to mean they could virtually make it up as they go along and it was all contingent on which representative I was talking to at the moment. Several emails to the higher-ups about that issue all went ignored. Not even one person in the chain of command at CCbill bothered to even reply to one of my many emails. Incidentally, the video they claimed was in violation of their "imaginary make it up as we go along TOS", stayed online in defiance of their reps demand to remove it from the site.

And then, a few months back there was a two week period that CCbill's log in process malfunctioned. No matter how many times WE (CCbill live support reps) changed my password, the site refused to allow me access to my own account. CCBill's people changed the password for me several times, and for 2 weeks, even THEIR passwords would not allow me access to my own account.

And now this?

CCBill, you just lost a 100k+/year client (on this one particular site, but oh yes, all of my other sites will go too) unless you fix this. This is not how business is done and I think anyone else would agree. It's fraud, and you need to grow a spine and stand up for your clients.

I look forward to your response to this matter. Should you not fix this, this thread just became my permanent signature.

I'm going to go ahead and guess that your scrub level isn't high enough and you let some scammer buy a membership. Then you get mad when there's a chargeback. Is that CCBill's fault?

Stinger · 07-04-2012, 02:39 PM

What would be a Good Options for you Guy's ??

ExtremeBank_Adam · 08-03-2012, 10:24 PM

Quote:

Originally Posted by NETbilling

Good advice.

Netbilling for nearly 10 years now, and MUCH less chargeback rates than those I have with my CCBill sites. I actually dispute and win quite often when I get a CB with Netbilling. But, if I think it's fraud after looking into it, then I just eat it and let it go...

NETbilling · 08-03-2012, 11:19 PM

Quote:

Originally Posted by ExtremeBank_Adam

Netbilling for nearly 10 years now, and MUCH less chargeback rates than those I have with my CCBill sites. I actually dispute and win quite often when I get a CB with Netbilling. But, if I think it's fraud after looking into it, then I just eat it and let it go...

Thanks for the kind words Adam. You sure have been with us for some time. We provide as much transaction detail to you as possible to be able to go after the fraudsters. All the best to you!!

Thanks, Mitch

Ecchi22 · 08-04-2012, 03:40 AM

Charge-backs sucks. I stopped promoting 2-3 programs because I saw my account have negative amount of money several months after I got paid.. lol!
What's the motivation on making more sales just to cover the chargebacks from the sales in the past?

I know it is not a program's fault, but it is still frustrating..

LushBoobs · 08-04-2012, 05:03 PM

I hate to say it but.. I'd rather take CCBILL with their 1ce in awhile chargebacks over IBILL - i guess you weren't around when ibill stole 100% of the revenue of every site their clients had - while we all still had to run them, pay for the production and get lied to by them - promising to pay us all back so we'd stay and let them take MORE money from us.

I never got a dime. wasted a year waiting for them to get it together, lost that year of revenue, went into debt to support myself and my site while still working for ibill for free.. lost all my rebills when I moved to ccbill and as much as that chargeback policy blows, they pay weekly, on time and they don't steal our money.

NEVER FORGET. because then you all are not grateful for what we DO have.. and bitch and complain about what.. a company who PAY US RATHER THAN STEALING 100% of the revenue, not 10%, not 20% or 30% ibill took everything for a LONG LONG TIME and bs'd us all into thinking if we left we'd never get paid - we never got paid anyhow. CCBILL FOREVER!!! they at least keep their promises.

LushBoobs · 08-04-2012, 05:07 PM

Quote:

Originally Posted by iBill

Well if your not happy there, you can always go back to the grass roots and try us.

no reply to my request to get repaid all the money you guys stole and promised to repay??!!

nothing? really? not a word? shocking.

03-30-2012, 12:17 AM	#53
Ann-Angelcom Confirmed User Join Date: Feb 2004 Location: new york Posts: 500	I said it before and I'll say it again. The only reason this happens is because guys like this give a fake number and many times an address. In other words they know you can't find them. If ccbill cared and wanted to take steps to help their clients they would implement a system like google has that mandates you verify your number or address by having the system text you a code. This will stop much of piracy and fraud because you will finally know who your clients are. Do you really think these people would have the balls to do what they do if you know where they really live??? It's so simple and such a simple system to put into place. Why the hell doesn't someone do it!?? A little boycotting and you will see how fast they will start worrying about their clients more. Or when the competition (netbilling) picks up the ball and suddenly ccbill has to start caring. Only then will they act. So what are you waiting for netbilling? Set it up and everyone will use you instead of ccbill. __________________ Digitalangeldollars.com 10% on all referrals!! NOW PAYING 75% OF ALL SALES!!!

06-18-2012, 06:47 AM	#58
LushBoobs Confirmed User Join Date: Oct 2003 Location: Hollywood, California Posts: 140	I don't chime in all too often but I've had a good expereince with ccbill, granted a few long term chargebacks occurred and they sucked but.. before I was with them, I WAS WITH iBILL and lost everything - and more. If i haven't made it clear how much I lost from ibill stealintg 100% of the sites revenue for over a year and baiting us all to stay so we could keep our rebills AND supposedly get paid back (not ever) I'm still paying for what ibill did. So.. if you don't mind my saying - compared to ibill, ccbill rules. seriously, you people are so fucking spoiled.. you don't even know it. __________________ <3 Last edited by LushBoobs; 06-18-2012 at 06:49 AM.. Reason: just because.

06-18-2012, 07:23 AM	#60
OldJeff Big Fucking hahahaha Industry Role: Join Date: Feb 2003 Posts: 1,963	Here is a sample for High Risk to examine when they think you can challange a chargeback: High Risk Merchant : This person used the site. Card Association : Fuck you it is a chargeback High Risk Merchant : But here are the log in times and dates. Card Association : Fuck you it is a chargeback High Risk Merchant : They downloaded all this content. Card Association : Fuck you it is a chargeback High Risk Merchant : But this is legal theft. Card Association : Fuck you it is a chargeback, and we are going to charge you an extra fee __________________ "As pornographers we must act responsibly! ;))"- Nickatilynx "I kinda like it when a lot of people die"-George Carlin DEI = Don Jr., Eric, and Ivanka

06-18-2012, 08:53 AM	#65
BFT3K Too lazy to set a custom title Industry Role: Join Date: Dec 2005 Location: Narnia Posts: 10,764	Note to self: Do not offer 1 year memberships. Last edited by BFT3K; 06-18-2012 at 08:55 AM..

07-04-2012, 02:39 PM	#75
Stinger Confirmed User Industry Role: Join Date: Dec 2006 Location: Hamburg Posts: 876	What would be a Good Options for you Guy's ?? __________________ Stinger TRAFFIC PARTNER Email: [email protected] Skype: stingertrafficpartner http://www.trafficpartner.com/en/

03-20-2012, 03:28 PM	#51
Dirty F Too lazy to set a custom title Industry Role: Join Date: Jul 2001 Posts: 59,204	50 chargebacks.

03-29-2012, 11:25 PM	#52
iBill Registered User Join Date: Dec 2008 Posts: 56	Well if your not happy there, you can always go back to the grass roots and try us.

06-18-2012, 09:38 AM	#66
EukerVoorn So Fucking Banned Industry Role: Join Date: Aug 2011 Location: Les Alpes, France Posts: 1,423	Contract for my merchant account in Holland says I need to keep records of transactions for 6 months maximum. Transactions older than 6 months can't be charged back. The bank once asked me about a 7 month old transaction, so I answered that it was older than 7 months and that under contract they weren't allowed to demand proof for this transaction from me and they answered that I was right and they apologized.

06-18-2012, 01:26 PM	#68
T34K1DD Registered User Industry Role: Join Date: Jun 2012 Posts: 77	To every single person who complains about ccbill, zombaio, epoch, <insert 3rd party biller>, GO GET A MERCHANT ACCOUNT. Handle it yourself. That way you have nobody to blame but yourself.

08-04-2012, 03:40 AM	#78
Ecchi22 Too lazy to set a custom title Industry Role: Join Date: Nov 2005 Posts: 10,012	Charge-backs sucks. I stopped promoting 2-3 programs because I saw my account have negative amount of money several months after I got paid.. lol! What's the motivation on making more sales just to cover the chargebacks from the sales in the past? I know it is not a program's fault, but it is still frustrating.. __________________

08-04-2012, 05:03 PM	#79
LushBoobs Confirmed User Join Date: Oct 2003 Location: Hollywood, California Posts: 140	I hate to say it but.. I'd rather take CCBILL with their 1ce in awhile chargebacks over IBILL - i guess you weren't around when ibill stole 100% of the revenue of every site their clients had - while we all still had to run them, pay for the production and get lied to by them - promising to pay us all back so we'd stay and let them take MORE money from us. I never got a dime. wasted a year waiting for them to get it together, lost that year of revenue, went into debt to support myself and my site while still working for ibill for free.. lost all my rebills when I moved to ccbill and as much as that chargeback policy blows, they pay weekly, on time and they don't steal our money. NEVER FORGET. because then you all are not grateful for what we DO have.. and bitch and complain about what.. a company who PAY US RATHER THAN STEALING 100% of the revenue, not 10%, not 20% or 30% ibill took everything for a LONG LONG TIME and bs'd us all into thinking if we left we'd never get paid - we never got paid anyhow. CCBILL FOREVER!!! they at least keep their promises. __________________ <3