Webair.Com support - GoFuckYourself.com

aless · 03-31-2012, 12:10 AM

I've been a customer of them for years now, have 2 accounts with them. Although I consider them a good hosting company which has always met my needs, I'm pretty much DISAPPOINTED at this point.

I've had an issue with certain sites which were slow for 8 days now. If you can believe that, I couldn't get a quick fix for this. I've opened a ticket which was getting replied every 24+ hours or so (which is unacceptable in my opinion, I use 4 other hosting companies and all of them reply inquiries within minutes). I've asked 3 successive questions within that ticket but none of them got answered, their last answer was 3 days ago! I checked the site again and it says 24/7 support

Then I talked to MikeM which has always been of great help, we've established a new deal, he launched a Work Order (on March 29) for one of their technicians which had more than 24 hours to complete it... but it's been like 30+ hours and it has not been completed, although yesterday I emailed the technician as well asking about the status of the work.

I won't lengthen this more, I just wanted to share my experience and ask what others have experienced with webair.com support, so please share yours. I'm thinking to actually seek another provider.

papill0n · 03-31-2012, 12:34 AM

your issue is 'my sites are slow'

or were you more specific ?

porno jew · 03-31-2012, 12:36 AM

another webair success story.

pumpercloggs · 03-31-2012, 12:47 AM

Mike and Siggy doing too much blow again

travs · 03-31-2012, 01:18 AM

i thought 'twas been gone down the drain years ago

Dirty F · 03-31-2012, 01:20 AM

Another Webair success story.

Just keep sending your money to Webair and then come crying here about their support.

aless · 03-31-2012, 01:21 AM

Quote:

Originally Posted by papill0n

your issue is 'my sites are slow'

or were you more specific ?

Well, slow meaning it takes minutes at best for a site to load and when they finally load they don't display all content. Somehow they're broken, I tried different things upon their suggestion, even move one of them to another account as a test and it worked fine on the new account.

Anyway, my main concern is the fact that their support is actually way SLOWER than it should be. I understood there were some limitations on that account and wanted to upgrade (pay even more), but unfortunately I couldn't do that in a timely manner!

aless · 03-31-2012, 01:23 AM

Quote:

Originally Posted by Dirty F

Another Webair success story.

Just keep sending your money to Webair and then come crying here about their support.

Things went fine until now... what can I say more.

Denny · 03-31-2012, 01:27 AM

I have a VPS plan with them for over 4 years. Can't complain really. Their live chat support is second to none.

DarkJedi · 03-31-2012, 07:27 AM

Quote:

Originally Posted by Denny

I have a VPS plan with them for over 4 years. Can't complain really. Their live chat support is second to none.

webairalex · 03-31-2012, 07:53 AM

Hello Aless,

Please get back to us on ICQ, we have in place a proposed course of action for you and we would like to help you resolve this issue.

Rothstein · 03-31-2012, 09:16 AM

Quote:

Originally Posted by webairalex

Hello Aless,

Please get back to us on ICQ, we have in place a proposed course of action for you and we would like to help you resolve this issue.

8 days later you have a course of action?

what a joke of a company.

DarkJedi · 03-31-2012, 09:46 AM

Quote:

Originally Posted by Rothstein

8 days later you have a course of action?

what a joke of a company.

It's called "damage control".

Happens in every webair thread.

Dirty F · 03-31-2012, 09:50 AM

Quote:

Originally Posted by webairalex

Hello Aless,

Please get back to us on ICQ, we have in place a proposed course of action for you and we would like to help you resolve this issue.

Another Webair success story

HomerSimpson · 03-31-2012, 11:52 AM

check my sig

/thread closed

Vendzilla · 03-31-2012, 01:27 PM

Been with Webair for about 7 or 8 years now, nothing bad to report, everything is working fine and the support has been great.

aless · 03-31-2012, 02:07 PM

Quote:

Originally Posted by webairalex

Hello Aless,

Please get back to us on ICQ, we have in place a proposed course of action for you and we would like to help you resolve this issue.

Well, where on icq should I contact you since I see no icq # within your post or signature. I wish you had answered my tickets at least, there are at least two open atm which haven't been answered for 2+ days.

Dvae · 03-31-2012, 02:43 PM

Another satisfied customer

WebairMetz · 03-31-2012, 02:46 PM

Aless

We offered you a solution to upgrade from a virtual account to a vps account. You did not want to change because you would have to change your Ips. We must change the Ips because the range that you are on in your virtual account are bound to that server and cannot be moved. You are aware of this already. This isn't a support issue. We can move your account once you approve it.

chaze · 03-31-2012, 07:01 PM

Most hosts throw a ton of accounts on shared servers. Try to find a premium host that limits the accounts on each server for performance stability. Hint Hint

aless · 04-01-2012, 12:19 AM

Quote:

Originally Posted by WebairMetz

Aless

We offered you a solution to upgrade from a virtual account to a vps account. You did not want to change because you would have to change your Ips. We must change the Ips because the range that you are on in your virtual account are bound to that server and cannot be moved. You are aware of this already. This isn't a support issue. We can move your account once you approve it.

Mike... I did approve the change of IPs, you even created a Work Order for it:

[email protected]
to: [email protected]
date: Thu, Mar 29, 2012 at 11:04 PM
subject: Work Order[#24549] New Work Order Assigned

The work has been assigned to a technician which will start work on Thursday March 29th AM and completed by Friday March 30th 2012 08:00:00 PM.

I sent 2 emails after that as well, none of them replied:

from: [email protected]
to: [email protected]
date: Sat, Mar 31, 2012 at 12:40 AM
subject: Fwd: Work Order[#24549] New Work Order Assigned

Hello,

Could you please inform me regarding the status of this work? I need to those IPs added to my account ASAP.

Regards,
alessandro

The other one was to Work Orders email:

from: [email protected]
to: [email protected]
date: Sat, Mar 31, 2012 at 10:00 AM
subject: Re: Work Order[#24549] New Work Order Assigned
mailed-by: gmail.com

Hello,

It looks like this work order has not been completed yet! It says: "The work has been assigned to a technician which will start work on Thursday March 29th AM and completed by Friday March 30th 2012 08:00:00 PM."

It should have been done yesterday! I mentioned I needed this ASAP, it was URGENT, I'm having troubles with sites hosted on Webair since last Friday, no solution, delays in answering tickets are BIG.

To be honest I'm very disappointed!

####################

Mike, I do appreciate you and your efforts in helping and I suppose this does not entirely depends on you, but the fact remains and I don't enjoy being told there's something wrong on my side on this.

So Work Order (for adding the new IPs in order to move the slow sites) #24549 should have been completed by Friday March 30th 2012 08:00:00 PM, yet it's April 1st and it is NOT completed, although I sent two follow up emails asking for the status of it. Maybe that was your April 1st joke for me.

cgiGeek · 04-01-2012, 07:13 PM

Quote:

Originally Posted by papill0n

your issue is 'my sites are slow'

or were you more specific ?

I think thats is a very valid issue/concern

CyberHustler · 04-01-2012, 07:14 PM

anexsia · 04-01-2012, 07:16 PM

Quote:

Originally Posted by WebairMetz

Aless

We offered you a solution to upgrade from a virtual account to a vps account. You did not want to change because you would have to change your Ips. We must change the Ips because the range that you are on in your virtual account are bound to that server and cannot be moved. You are aware of this already. This isn't a support issue. We can move your account once you approve it.

Quote:

Originally Posted by aless

Mike... I did approve the change of IPs, you even created a Work Order for it:

[email protected]
to: [email protected]
date: Thu, Mar 29, 2012 at 11:04 PM
subject: Work Order[#24549] New Work Order Assigned

The work has been assigned to a technician which will start work on Thursday March 29th AM and completed by Friday March 30th 2012 08:00:00 PM.

I sent 2 emails after that as well, none of them replied:

from: [email protected]
to: [email protected]
date: Sat, Mar 31, 2012 at 12:40 AM
subject: Fwd: Work Order[#24549] New Work Order Assigned

Hello,

Could you please inform me regarding the status of this work? I need to those IPs added to my account ASAP.

Regards,
alessandro

The other one was to Work Orders email:

from: [email protected]
to: [email protected]
date: Sat, Mar 31, 2012 at 10:00 AM
subject: Re: Work Order[#24549] New Work Order Assigned
mailed-by: gmail.com

Hello,

It looks like this work order has not been completed yet! It says: "The work has been assigned to a technician which will start work on Thursday March 29th AM and completed by Friday March 30th 2012 08:00:00 PM."

It should have been done yesterday! I mentioned I needed this ASAP, it was URGENT, I'm having troubles with sites hosted on Webair since last Friday, no solution, delays in answering tickets are BIG.

To be honest I'm very disappointed!

####################

Mike, I do appreciate you and your efforts in helping and I suppose this does not entirely depends on you, but the fact remains and I don't enjoy being told there's something wrong on my side on this.

So Work Order (for adding the new IPs in order to move the slow sites) #24549 should have been completed by Friday March 30th 2012 08:00:00 PM, yet it's April 1st and it is NOT completed, although I sent two follow up emails asking for the status of it. Maybe that was your April 1st joke for me.

Rothstein · 04-01-2012, 07:18 PM

Quote:

Originally Posted by aless

Mike... I did approve the change of IPs, you even created a Work Order for it:

[email protected]
to: [email protected]
date: Thu, Mar 29, 2012 at 11:04 PM
subject: Work Order[#24549] New Work Order Assigned

The work has been assigned to a technician which will start work on Thursday March 29th AM and completed by Friday March 30th 2012 08:00:00 PM.

I sent 2 emails after that as well, none of them replied:

from: [email protected]
to: [email protected]
date: Sat, Mar 31, 2012 at 12:40 AM
subject: Fwd: Work Order[#24549] New Work Order Assigned

Hello,

Could you please inform me regarding the status of this work? I need to those IPs added to my account ASAP.

Regards,
alessandro

The other one was to Work Orders email:

from: [email protected]
to: [email protected]
date: Sat, Mar 31, 2012 at 10:00 AM
subject: Re: Work Order[#24549] New Work Order Assigned
mailed-by: gmail.com

Hello,

It looks like this work order has not been completed yet! It says: "The work has been assigned to a technician which will start work on Thursday March 29th AM and completed by Friday March 30th 2012 08:00:00 PM."

It should have been done yesterday! I mentioned I needed this ASAP, it was URGENT, I'm having troubles with sites hosted on Webair since last Friday, no solution, delays in answering tickets are BIG.

To be honest I'm very disappointed!

####################

Mike, I do appreciate you and your efforts in helping and I suppose this does not entirely depends on you, but the fact remains and I don't enjoy being told there's something wrong on my side on this.

So Work Order (for adding the new IPs in order to move the slow sites) #24549 should have been completed by Friday March 30th 2012 08:00:00 PM, yet it's April 1st and it is NOT completed, although I sent two follow up emails asking for the status of it. Maybe that was your April 1st joke for me.

Just move your damn sites, are you retarded or something?

baddog · 04-01-2012, 07:21 PM

Quote:

Originally Posted by chaze

Most hosts throw a ton of accounts on shared servers. Try to find a premium host that limits the accounts on each server for performance stability. Hint Hint

Got Desperation?

Barefootsies · 04-01-2012, 08:19 PM

Quote:

Originally Posted by baddog

Got Desperation?

Babaganoosh · 04-01-2012, 08:21 PM

Quote:

Originally Posted by Vendzilla

Been with Webair for about 7 or 8 years now, nothing bad to report, everything is working fine and the support has been great.

Bullshit.

Fap · 04-01-2012, 10:46 PM

I've never had a bad experience with webair in 6 years.

Dirty F · 04-02-2012, 01:10 AM

Quote:

Originally Posted by Rothstein

Just move your damn sites, are you retarded or something?

Yes he is. Next month he will be here crying again about something else.

SpicyM · 04-02-2012, 04:44 AM

Webair online support is only quick if you need some basic tasks. If you have some complicated problem, they will move you to the ticket system and those tickets are very slow.

I moved my sites to AdultEUhost and I am satisfied.

aless · 04-02-2012, 05:56 AM

Quote:

Originally Posted by Dirty F

Yes he is. Next month he will be here crying again about something else.

No I won't... be sure of that. And this is not about crying, I opened this thread just because I wanted to know if this same issue I had with slow responses is something that happened to others as well.

Barefootsies · 04-02-2012, 06:01 AM

Quote:

Originally Posted by SpicyM

Webair online support is only quick if you need some basic tasks. If you have some complicated problem, they will move you to the ticket system and those tickets are very slow.

It sounds like many other hosting companies in regards to a tiered system.

If your shit is minor, it's handled by the Level 1 and 2 techs. There are typically going to be more of these sort available through a work day (i.e. faster turn around). If the issue is more complicated, it is escalated to the Level 3 tech, or queue. These are more complicated task, which take longer to resolve, and there is less staff to deal with them as they tend to be more rare on the whole.

aless · 04-06-2012, 04:11 PM

Before I leave webair.com (preparing another host to move what I have there), I'd wish to send the CEO a letter of complaint. If anyone has a way to contact him please share it here or send it privately on icq.

I may not be a big customer but I strive to believe they handled my issue totally unprofessional and with unbelievable amateurism. My loss because of this issue over 2 weeks exceeds $1K, this can't be just left that way.

Rothstein · 04-06-2012, 04:14 PM

mike(at)webair(dot)com

aless · 04-06-2012, 04:19 PM

Quote:

Originally Posted by Rothstein

mike(at)webair(dot)com

Thank you!

aless · 04-07-2012, 12:18 AM

Damn, the amateurs at webair.com are simply incredible. I asked them to only bring my sites to live for 4-5 days until I manage to move the somewhere else. They managed to get them running fine after 12 days and 2 days after that they're completely down. Talked to 2 support members for 7 hours last night, lost half of the night with them... the tech guy assured me in 3 hours everything will be running smoothly, now 8 hours later ABSOLUTELY no change, DOWN.

I have contacts of 4 support members... none is online, I sent messages through ticket and live chat... NOTHING.

If there's still anyone there... RUN RUN RUN... as soon and far as you can.

I'm also looking into filing a report on them at an authority, they're just fucking me off and making me loose even more money.

Dirty F · 04-07-2012, 02:31 AM

Quote:

Originally Posted by aless

Damn, the amateurs at webair.com are simply incredible. I asked them to only bring my sites to live for 4-5 days until I manage to move the somewhere else. They managed to get them running fine after 12 days and 2 days after that they're completely down. Talked to 2 support members for 7 hours last night, lost half of the night with them... the tech guy assured me in 3 hours everything will be running smoothly, now 8 hours later ABSOLUTELY no change, DOWN.

I have contacts of 4 support members... none is online, I sent messages through ticket and live chat... NOTHING.

If there's still anyone there... RUN RUN RUN... as soon and far as you can.

I'm also looking into filing a report on them at an authority, they're just fucking me off and making me loose even more money.

Sounds like yet another Webair success story!

CamTraffic · 04-07-2012, 06:57 AM

Quote:

Originally Posted by Dirty F

Sounds like yet another Webair success story!

I find it interesting to see how much energy is spent by some individuals here to bash webair, makes you wonder...

on the other Hand, if you can recommend a solid host, please go ahead (i need a VPS)

Dirty F · 04-07-2012, 07:05 AM

Quote:

Originally Posted by CamTraffic

I find it interesting to see how much energy is spent by some individuals here to bash webair, makes you wonder...

on the other Hand, if you can recommend a solid host, please go ahead (i need a VPS)

Well i couldn't care less about Webair really but this is just a reaction to the tons of people who keep signing up for Webair and then cry about their service here.
And yes i can highly recommend www.reflected.net .
Been with them for 5 years now and can truly say their service is awesome. As well as their servers ofcourse.

DamageX · 04-07-2012, 07:06 AM

Quote:

Originally Posted by CamTraffic

I find it interesting to see how much energy is spent by some individuals here to bash webair, makes you wonder...

I don't think it's bashing. It's more like some of us have been here for so many years, and seen so many threads about Webair fucking people's sites, that we simply go "I can't believe people are STILL this stupid."

EddyTheDog · 04-07-2012, 07:11 AM

I remember years back having a problem and the support was so bad I stopped paying them, I asked to cancel the account with no response.

6 months later they noticed and sent me a nasty email....

RandyD · 04-07-2012, 09:29 AM

There is no support with webair virtual - they take fucking days to read the ticket for fucks sake.

ENVK · 04-07-2012, 10:08 AM

LOL webair its a joke hahaha

Cyber Fucker · 04-07-2012, 11:08 AM

So many trolls here with fake nicks

Been with webair long time and no problems, but maybe I'm lucky.

Emil · 04-07-2012, 11:26 AM

Quote:

Originally Posted by Cyber Fucker

So many trolls here with fake nicks

Been with webhaair long time and no problems, but maybe I'm lucky.

I've been hosting with them for years too but I've noticed that the support isn't as good as it used to be...

Rothstein · 04-07-2012, 11:55 AM

Tried webair a few times, every time was the worst hosting experience I've ever had.

CamTraffic · 04-07-2012, 07:41 PM

Quote:

Originally Posted by Dirty F

Well i couldn't care less about Webair really but this is just a reaction to the tons of people who keep signing up for Webair and then cry about their service here.
Anderson yes i can highly recommend www.reflected.net .

Been with them for 5 years now and can truly say their service is awesome. As well as their servers ofcourse.

Thanks!!!

Naughty · 04-08-2012, 12:31 PM

We have also had many issues with them for a long while. In the end we got a servermove from BSD to Linux and our issues disappeared mostly. Took a few years though;-)

We always stayed hoping it would get better. Lately i notice the more experienced guys on live chat seem to be replaced with 'other' techs. Probably good, but not good enough for my issues as i only contact them when its over my head, which unfortunately means mostly over their LP rep's head also.

We've had being down for hours, mysql issues, billing errors, email problems and whatnot. In the end it was always taken care of, but moving servers isn't everything either, which kept us there too.

Reading this isn't comfortable.

DamageX · 04-09-2012, 01:54 AM

Quote:

Originally Posted by Naughty

Reading this isn't comfortable.

Hosting with Webair = asking for trouble.

03-31-2012, 12:10 AM	#1
aless Confirmed User Join Date: May 2006 Location: Europe Posts: 1,265	Webair.Com support I've been a customer of them for years now, have 2 accounts with them. Although I consider them a good hosting company which has always met my needs, I'm pretty much DISAPPOINTED at this point. I've had an issue with certain sites which were slow for 8 days now. If you can believe that, I couldn't get a quick fix for this. I've opened a ticket which was getting replied every 24+ hours or so (which is unacceptable in my opinion, I use 4 other hosting companies and all of them reply inquiries within minutes). I've asked 3 successive questions within that ticket but none of them got answered, their last answer was 3 days ago! I checked the site again and it says 24/7 support Then I talked to MikeM which has always been of great help, we've established a new deal, he launched a Work Order (on March 29) for one of their technicians which had more than 24 hours to complete it... but it's been like 30+ hours and it has not been completed, although yesterday I emailed the technician as well asking about the status of the work. I won't lengthen this more, I just wanted to share my experience and ask what others have experienced with webair.com support, so please share yours. I'm thinking to actually seek another provider. __________________ ICQ: 454148504

03-31-2012, 12:47 AM	#4
pumpercloggs Confirmed User Join Date: Mar 2007 Posts: 118	Mike and Siggy doing too much blow again __________________ Cheap Bandwidth only 33cents/mbps

03-31-2012, 01:27 AM	#9
Denny Too lazy to set a custom title Industry Role: Join Date: Feb 2005 Posts: 17,230	I have a VPS plan with them for over 4 years. Can't complain really. Their live chat support is second to none. __________________

03-31-2012, 07:53 AM	#11
webairalex Confirmed User Industry Role: Join Date: Oct 2010 Posts: 253	Hello Aless, Please get back to us on ICQ, we have in place a proposed course of action for you and we would like to help you resolve this issue. __________________ Alex S Webair Internet Development, Inc. 516.938.4100 Ext. 218 AIM: Webairalexs Twitter: Webairalex EMAIL: [email protected] WEB: http://www.webair.com

03-31-2012, 11:52 AM	#15
HomerSimpson Too lazy to set a custom title Industry Role: Join Date: Sep 2005 Location: Springfield Posts: 13,826	check my sig /thread closed __________________ Make a bank with Chaturbate - the best selling webcam program Ads that can't be block with AdBlockers !!! /// Best paying popup program (Bitcoin payouts) !!! PHP, MySql, Smarty, CodeIgniter, Laravel, WordPress, NATS... fixing stuff, server migrations & optimizations... My ICQ: 27429884 \| Email:

03-31-2012, 12:34 AM	#2
papill0n Unregistered Abuser Industry Role: Join Date: Oct 2007 Posts: 15,547	your issue is 'my sites are slow' or were you more specific ?

03-31-2012, 12:36 AM	#3
porno jew Too lazy to set a custom title Industry Role: Join Date: Nov 2006 Posts: 10,166	another webair success story.

03-31-2012, 01:18 AM	#5
travs Confirmed User Industry Role: Join Date: Jul 2003 Posts: 1,631	i thought 'twas been gone down the drain years ago

03-31-2012, 01:20 AM	#6
Dirty F Too lazy to set a custom title Industry Role: Join Date: Jul 2001 Posts: 59,204	Another Webair success story. Just keep sending your money to Webair and then come crying here about their support.

03-31-2012, 01:27 PM	#16
Vendzilla Biker Gnome Industry Role: Join Date: Mar 2004 Location: cell#324 Posts: 23,201	Been with Webair for about 7 or 8 years now, nothing bad to report, everything is working fine and the support has been great. __________________ Webair died? Carbon is not the problem, it makes up 0.041% of our atmosphere , 95% of that is from Volcanos and decomposing plants and stuff. So people in the US are responsible for 13% of the carbon in the atmosphere which 95% is not from Humans, like cars and trucks and stuff and they want to spend trillions to fix it while Solar Panel plants are powered by coal plants think about that

03-31-2012, 02:43 PM	#18
Dvae Confirmed User Industry Role: Join Date: Feb 2005 Location: US Posts: 5,326	Another satisfied customer __________________ . . Arguing with a troll is a lot like wrestling in the mud with a pig, after a couple of hours you realize the pig likes it.

03-31-2012, 02:46 PM	#19
WebairMetz Confirmed User Join Date: Jul 2009 Posts: 920	Aless We offered you a solution to upgrade from a virtual account to a vps account. You did not want to change because you would have to change your Ips. We must change the Ips because the range that you are on in your virtual account are bound to that server and cannot be moved. You are aware of this already. This isn't a support issue. We can move your account once you approve it. __________________ Webair Internet Development, Inc. Phone: 1 866 WEBAIR 1 Fax: 516.938.5100 x-152 [email protected] aim: WebairMetzger ICQ: 489798823

03-31-2012, 07:01 PM	#20
chaze Confirmed User Industry Role: Join Date: Aug 2002 Posts: 9,752	Most hosts throw a ton of accounts on shared servers. Try to find a premium host that limits the accounts on each server for performance stability. Hint Hint

04-01-2012, 07:14 PM	#23
CyberHustler So Fucking Banned Industry Role: Join Date: Feb 2006 Posts: 25,214

04-01-2012, 10:46 PM	#29
Fap Just Du It Industry Role: Join Date: Feb 2004 Posts: 12,094	I've never had a bad experience with webair in 6 years.

04-02-2012, 04:44 AM	#31
SpicyM Confirmed User Industry Role: Join Date: Aug 2006 Posts: 4,534	Webair online support is only quick if you need some basic tasks. If you have some complicated problem, they will move you to the ticket system and those tickets are very slow. I moved my sites to AdultEUhost and I am satisfied.

04-06-2012, 04:11 PM	#34
aless Confirmed User Join Date: May 2006 Location: Europe Posts: 1,265	Before I leave webair.com (preparing another host to move what I have there), I'd wish to send the CEO a letter of complaint. If anyone has a way to contact him please share it here or send it privately on icq. I may not be a big customer but I strive to believe they handled my issue totally unprofessional and with unbelievable amateurism. My loss because of this issue over 2 weeks exceeds $1K, this can't be just left that way. __________________ ICQ: 454148504

04-06-2012, 04:14 PM	#35
Rothstein So Fucking Banned Industry Role: Join Date: Jan 2012 Location: Frostburg, MD Posts: 682	mike(at)webair(dot)com

04-07-2012, 12:18 AM	#37
aless Confirmed User Join Date: May 2006 Location: Europe Posts: 1,265	Damn, the amateurs at webair.com are simply incredible. I asked them to only bring my sites to live for 4-5 days until I manage to move the somewhere else. They managed to get them running fine after 12 days and 2 days after that they're completely down. Talked to 2 support members for 7 hours last night, lost half of the night with them... the tech guy assured me in 3 hours everything will be running smoothly, now 8 hours later ABSOLUTELY no change, DOWN. I have contacts of 4 support members... none is online, I sent messages through ticket and live chat... NOTHING. If there's still anyone there... RUN RUN RUN... as soon and far as you can. I'm also looking into filing a report on them at an authority, they're just fucking me off and making me loose even more money. __________________ ICQ: 454148504

04-07-2012, 07:11 AM	#42
EddyTheDog Just Doing My Own Thing Industry Role: Join Date: Jan 2011 Location: London, Spain, New Zealand, GFY - Not Croydon... Posts: 25,034	I remember years back having a problem and the support was so bad I stopped paying them, I asked to cancel the account with no response. 6 months later they noticed and sent me a nasty email.... __________________ - Chaturbate Script - https://gfy.com/fucking-around-and-b...er-issues.html - Now supports White Labels

04-07-2012, 09:29 AM	#43
RandyD Confirmed User Join Date: May 2007 Posts: 283	There is no support with webair virtual - they take fucking days to read the ticket for fucks sake. __________________ Brutal Bucks - Extreme sites that STILL sell

04-07-2012, 10:08 AM	#44
ENVK Confirmed User Industry Role: Join Date: Aug 2011 Location: island Posts: 90	LOL webair its a joke hahaha

04-07-2012, 11:08 AM	#45
Cyber Fucker Hmm Industry Role: Join Date: Sep 2005 Location: On an endless road around the world for rock and roll. Posts: 12,642	So many trolls here with fake nicks Been with webair long time and no problems, but maybe I'm lucky.

04-07-2012, 11:55 AM	#47
Rothstein So Fucking Banned Industry Role: Join Date: Jan 2012 Location: Frostburg, MD Posts: 682	Tried webair a few times, every time was the worst hosting experience I've ever had.

04-08-2012, 12:31 PM	#49
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,477	We have also had many issues with them for a long while. In the end we got a servermove from BSD to Linux and our issues disappeared mostly. Took a few years though;-) We always stayed hoping it would get better. Lately i notice the more experienced guys on live chat seem to be replaced with 'other' techs. Probably good, but not good enough for my issues as i only contact them when its over my head, which unfortunately means mostly over their LP rep's head also. We've had being down for hours, mysql issues, billing errors, email problems and whatnot. In the end it was always taken care of, but moving servers isn't everything either, which kept us there too. Reading this isn't comfortable. __________________ seks.ai for sale - ping me