This's my record month with CCBill. In refunds... - Page 2 - GoFuckYourself.com

PornoMonster · 05-28-2012, 11:08 AM

Quote:

Originally Posted by **********

Correct answer : IT'S YOU.

You, and everyone else who complains about high chargebacks and refunds, are making 2 very big mistakes : #1. You are not watching your purchases closely enough, and #2 : You are blaming the wrong person for this problem. These same chargebacks would happen if they were on Epoch, Segpay or worse, on your own Merchant account.

What you need is an easier way to visualize the sales you are getting, and there is a very simple way to do it. Ask your rep at CCBill or any other processor, to post all of the user data back to you. You want to see as much information about each user. Arrange the data like this:

Date & Time | Username | Real Name | Home Address| Tel # | IP | Email
Date & Time | Username | Real Name | Home Address| Tel # | IP | Email
Date & Time | Username | Real Name | Home Address| Tel # | IP | Email
Date & Time | Username | Real Name | Home Address| Tel # | IP | Email

And even better, if you are using CCBill's User Management, turn it off and have your customers choose their own usernames and passwords to access your members area.

Why?

As your site is running and getting sales, arranging the data in that way will let you easily notice oddities. For example, different users using the same email address or home address. Or with a little bit of scripting, you may notice that the IP address doesn't geo-match the billers home address. Or, you may notice multiple joins from what could be the same user on the same day, etc. Or you could examine the number of purchases he made that day or month and decide if its too many for example.

With even more scripting you can have your program highlight certain items that look suspicious to attract your attention. You can send alerts to yourself in the event of something exceeding your own parameters, etc.

Now here's the best part. When you, the responsible merchant, notice anything funky going on, you can login to your CCBill account and then VOID THE TRANSACTION before it gets to Visa. Yes this costs you a sale but so what. What you have really done is save your account's chargeback rate. Visa will love you & CCBill, and CCBill will love you.

The above was a basis for our own fraud detection system that we call Ahmad and is described at http://www.2much.net/fraud-detection.php. Ours is a little more involved, but if you put my suggestions into place you will gain control over the situation very quickly.

It is very easy to blame billers for chargebacks, but I am telling you from experience that it is a big mistake. Doing so (especially in a public forum) not only hurts the people helping you in your business, but does nothing to actually solve the problem.

Good luck.

I would think CCBILL after all these years, would have a Running script that checks for SOME of these things, and sends a report saying, hey check this out.

YEARS ago, I had lots of sales with emails from [email protected] [email protected] and domains you KNOW are not signing up.

IP's with 10 signups
Same email with 10 signups
Affiliates that only get sales with the 3 or 6 Month or year sales for max money to be paid to them.

On and on.

zerovic · 05-29-2012, 03:05 PM

make a sale with ccbill method: go to the ccbill live chat and say that there's something wrong and you didn't have a single sale in the last few days, then *ba dum tss* 2 sales, 1 rebill in 2 hours :D

MrDeiz · 06-07-2012, 03:23 AM

21 refunds and 1 chargeback in total for may

wehateporn · 06-07-2012, 04:26 AM

Quote:

Originally Posted by zerovic

make a sale with ccbill method: go to the ccbill live chat and say that there's something wrong and you didn't have a single sale in the last few days, then *ba dum tss* 2 sales, 1 rebill in 2 hours :D

Now employ 100 Indians and scale it!

EukerVoorn · 06-07-2012, 08:28 AM

Quote:

Originally Posted by CCBILL_James

Hello MrDeiz,

All refunds issued in our Consumer Support department are escalated and authorized by Senior Support Representatives and/or Supervisors

That's Explains It All, When It's Done By The Consumer Support Department Or Senior Support Representatives Or Supervisors, In Other Words, The God's Of Credit Card Processing, It Just Has Got To Be Correct!

Bladewire · 06-07-2012, 09:13 AM

Quote:

Originally Posted by MrDeiz

it has been almost no sales days at 05/24
don't say it's just me, because my referral have also made almost nothing

This hasn't been my experience at all.

I've run my membership sites since 2001 and have been with CCBill for many years and I'm extremely happy with them.

You had 3 responses from 2 different CCBill reps offering help the day you created this thread last month. You brushed them off saying "but i dunno what you can do in this situation", after they told you what they could do.

The thread dies 5/29

You bump the thread again today 6/7

You don't show any advancement or growth yet blame CCBill as the reason your income is dying. Your OP "Looks like CCBill isn't going to fix their stuff"

V_RocKs · 06-07-2012, 10:00 AM

I know what happened

Your surfer saw your stuff and was like wow! Got excited and bought a membership. Then they came and realized they don't have money for porn. So they Googled for your sites videos and oron.com and hit a gold mine. CCBILL processed their transaction there too! Now they canceled the one with you and they use Oron.com now. CCBILL makes money either way!

Awesome! I know, right?

signupdamnit · 06-07-2012, 10:12 AM

Quote:

Originally Posted by V_RocKs

I know what happened

Your surfer saw your stuff and was like wow! Got excited and bought a membership. Then they came and realized they don't have money for porn. So they Googled for your sites videos and oron.com and hit a gold mine. CCBILL processed their transaction there too! Now they canceled the one with you and they use Oron.com now. CCBILL makes money either way!

Awesome! I know, right?

A couple weeks ago a guy I know on a non-porn forum stated that he actually pays for his porn. I was intrigued. He then went on to reveal that the only site he pays for is Xhamster.

It has to suck to have your own pay site and do all that work shooting content only to have people join tubes like Xhamster and Pornhub and pay a premium to THEM with you not getting a dime from it while they display all your content. For every one person coming out and admitting this on a non-porn surfer forum you know there are millions of others too.

But out of say 300 pay site owners reading this and say 1,000 affiliates maybe 3% of them have ever spoken out about the piracy situation or ever attempted to do anything to stop it. It's our own fault in the end. To the other 97% reading this right now, "nice work".

bean-aid · 06-07-2012, 10:17 AM

Quote:

Originally Posted by Squirtit

This hasn't been my experience at all.

I've run my membership sites since 2001 and have been with CCBill for many years and I'm extremely happy with them.

You had 3 responses from 2 different CCBill reps offering help the day you created this thread last month. You brushed them off saying "but i dunno what you can do in this situation", after they told you what they could do.

The thread dies 5/29

You bump the thread again today 6/7

You don't show any advancement or growth yet blame CCBill as the reason your income is dying. Your OP "Looks like CCBill isn't going to fix their stuff"

A lot of people have been with ccbill for years. What is your submission percent the past 2 months.... and when you realize it has gone down ask yourself this... why did my submission percent go down.

then read all the threads, then make your own conclusion.

Bladewire · 06-07-2012, 10:29 AM

Quote:

Originally Posted by V_RocKs

I know what happened

Your surfer saw your stuff and was like wow! Got excited and bought a membership. Then they came and realized they don't have money for porn. .......
Awesome! I know, right?

It's possible paying surfers found the links to FREE PORN on Mr. Deiz site ( Yourpon, Pornhub ), clicked, got off for free, and asked for a refund from the paysites they subsribed to.

Of course it's CCBills fault his sales are down and refunds are up.

"Signbucks Daily... to bring you more sales" "Friends: (pornhub link) (youporn link)

signupdamnit · 06-07-2012, 10:37 AM

Quote:

Originally Posted by Squirtit

MrDeiz you've got to be fucking kidding.

MrDeiz · 06-07-2012, 10:56 AM

Quote:

Originally Posted by Squirtit

It's possible paying surfers found the links to FREE PORN on Mr. Deiz site ( Yourpon, Pornhub ), clicked, got off for free, and asked for a refund from the paysites they subsribed to.

Of course it's CCBills fault his sales are down and refunds are up.

"Signbucks Daily... to bring you more sales" "Friends: (pornhub link) (youporn link)

my sales aren't comming from SignBucks

Bladewire · 06-07-2012, 11:09 AM

Quote:

Originally Posted by MrDeiz

my sales aren't comming from SignBucks

Quote:

Originally Posted by MrDeiz

18 refunds at -$177.63 and one chargeback.
is it me or CCBill?

referral sales of my 10k CCBill referred webmasters are funny, guys earn a half in rebills. it's crazy, 50% of overall earnings are rebills

Surfers browse the "sites" section and subscribe to sites via your affiliate links

Affiliates browse and signup as your referred webmasters and make sales that you get commission on

all through SignBucks

... and your "friends" links on the header of every page goto Youporn & Pornhub

instead of your highest converting paysites or referred webmasters sites

EukerVoorn · 06-10-2012, 12:13 PM

Quote:

Originally Posted by V_RocKs

I know what happened

Your surfer saw your stuff and was like wow! Got excited and bought a membership. Then they came and realized they don't have money for porn. So they Googled for your sites videos and oron.com and hit a gold mine. CCBILL processed their transaction there too! Now they canceled the one with you and they use Oron.com now. CCBILL makes money either way!

Awesome! I know, right?

Yes but because porn is sold through Oron at relatively much lower prices, CCBill is making much less money.

For example, take 1000 porn sites selling monthly subscriptions for $29.95 each. At 10% processing fee, that's $2995 per month for CCBill.

Now all those 1000 sites get ripped and the content can be downloaded for free from Oron.com, or people can buy a faster account for $29.95, with $2.96 for CCBill.

So it's $2995 or $2.96 per month for CCBill.

For someone with a brain that would be an easy choice. But reading their posts on here they're not really clever, are they?

topnotch, standup guy · 06-10-2012, 12:36 PM

Quote:

Originally Posted by signupdamnit

MrDeiz you've got to be fucking kidding.

No fucking shit.

Wazz up wit dat MrDeiz?

Or should we address you as Tube Boy from here on out?
.

EukerVoorn · 06-10-2012, 12:43 PM

Quote:

Originally Posted by Squirtit

Of course it's CCBills fault his sales are down and refunds are up.

If they don't require subscribers to fill out their MC/Visa Secure Code (the ultimate fraud/chargeback killer): yes, CCBill would be responsible for that.

topnotch, standup guy · 06-10-2012, 12:45 PM

Quote:

Originally Posted by MrDeiz

my sales aren't comming from SignBucks

Nor are those of anyone else from the looks of it

.

Penny24Seven · 06-10-2012, 12:55 PM

My last 1000 joins I have 1 CB and 1 refund. 85% of my joins are my own if that matters. I would not be surprised if this changes since webair fucked me in the ass yesterday, being with them for 8 years doesn't mean shit to them. Cannot wait to change companies

EukerVoorn · 06-10-2012, 01:51 PM

Brain that's very good figures and do you think people will do a chargeback because your server was down for a day? No worries it doesn't work that way.

Silver_Shamrock · 06-10-2012, 03:25 PM

Quote:

Originally Posted by astronaut x

by the way, just for the record, my sales dropped off the day they implemented web verify.

Same thing here!

Penny24Seven · 06-10-2012, 03:31 PM

Quote:

Originally Posted by EukerVoorn

Brain that's very good figures and do you think people will do a chargeback because your server was down for a day? No worries it doesn't work that way.

I hope not, I have had quite a few email me but they are customers I have delt with before and I just told them in would be up Monday and have not had any other problems that I know of. When I saw this thread it made me wonder why they have so many and I never get any. Maybe the sites suck or could be anything.

EukerVoorn · 06-11-2012, 12:34 AM

Chargebacks can be the result of fraud, pirates use stolen credit card details to get into your site and steal your content. And you should put in your TOS that you're allowed to have 2 days server downtime per month, then you can refer the complainers to your TOS.

MrDeiz · 06-11-2012, 12:54 AM

Quote:

Originally Posted by topnotch, standup guy

No fucking shit.

Wazz up wit dat MrDeiz?

Or should we address you as Tube Boy from here on out?
.

just bought some shares in there

Bladewire · 06-13-2012, 11:15 AM

Quote:

Originally Posted by MrDeiz

just bought some shares in there

No doubt you're serious and not joking

MrDeiz · 06-21-2012, 01:57 PM

7 refunds -$71.52 this month

venus · 06-21-2012, 04:40 PM

find a sponser who does not pass chargebacks/refunds back to the affiliate, there are not many but there are a few of us who do not do this.

Quote:

Originally Posted by MrDeiz

7 refunds -$71.52 this month

garce · 06-21-2012, 05:19 PM

What's the difference between CCBill, NATS, and MPA3? I'm seriously interested.

Here's a cut and paste of my CCBill stats. Take it as you want - but I think I'll stick with them...

Trial. Single. Recurring. Rebill. Refund. Chargeback. Void. Total. Raw Clicks. Unique Clicks. Direct cut and paste - I'll leave it to you to sort it out...

$6,502.83
1,189 $3,230.89
151 $44,708.77
2,802 $62,824.73
4,355 -$1,273.23
90 -$420.94
23 -$64.95
2 $115,508.10
8,612 1,364,891
1:329.5 132,744
1:32.0

1:329 RAW. Includes "Affiliates Without Sales" - and there has to be 200 sites that I never made a cent off

. Ok, CCBill stats are a very loose estimate of reality. The money that they send me is not, though.

Sort it out for yourself. I'm looking at a ratio of 1:329 (Ok - stats tracking leaves a LOT to be desired...). I'll take that ratio anyday. The click tracking is a bit bizarre, 1:32 unique is WAAAY off, but the cheques arrive every week, and I'll cash 'em.

After all this, I'm not seeing the chargebacks, the declines, or the refunds that everyone bitches about.

The very, very few NATS and MPA3 programs I still promote bill through CCBill as part of their cascade. I'd LOVE to remove NATS and MPA3 sites from my portfolio, but I have a huge number of legacy sites that I need to keep online. Sites that aren't worth working on anymore.

I'll stick with CCBill and the smaller niche programs that use CCBill exclusively.

MrDeiz · 09-26-2012, 12:49 AM

haven't looked up at a monthly stats yet, but it's
-$58.68 in refunds (5 sales)
-$34.96 in chargebacks (2 sale)
for today
have a great day everyone

Struggle4Bucks · 09-26-2012, 05:33 AM

Quote:

Originally Posted by OneWhoKnows

Well, I'd guess part of the reason is the new so called "Web Verify". Basically this is a good feature, however - it also seems to include to randomly request customers to contact CCBill to get verified.

It happened to me twice already, with a card that never got declined by CCBill before, that I got the screen asking me to PHONE CCBill to get my pass activated. Of course, there already was a pending charge on my card. It is also possible to just e-mail them, but the message and even the "follow up" e-mail you get don't say this, it says you have to CALL.

So, here we have the usual "impulse buyer" who sees a girl he likes on a tour/trailer/gallery, and he wants to jerk off to her. He pulls out his credit card to get in, and sees this message. What do you think? Will he e-mail and wait hours for a response to get his pass activated? Will he even call and say "hey, I just tried to join this porn site, please activate the shit so I can continue jerking"? Nope, he won't. He says fuck it, I'll go and jerk off to YouPorn. And I won't even talk about all those international customers who will hesitate to call a number in the US where they have to talk to support in a foreign language.

Even worse, I had it happen that I had to e-mail to get activated, and after they finally responded hours later, the password didn't work. It took 3 days to get it working, because there was obviously a prob with entering user/pass into the htaccess file of the paysite, when support had to activate it manually.

Seriously, setting the scrub rate of a processor who already had the highest in the industry is just stupid.

I have no clue, if the transactions on web verify are already shown as sales, before the customer contacts CCBill. If they are, that would explain the high refund rate, as all transactions where the customer doesn't contact them would probably be counted as refunds.

Wow... sounds like CCBill is fucking up people's businesses...
I would be mad if my customers were disturbed that way...

To this day i`m very happy I intuitively chose Epoch a few years ago...

DWB · 09-26-2012, 06:37 AM

Quote:

Originally Posted by SwirlsGirl

I have had a record 2 months straight! April and May..... one sub account achieved form submissions percentage of a whopping 1.59%

In other words for the lay people.......98.41% of all form clicks for april and may completely wasted and useless!

can you imagine 98% of your weeks worth of gas being wasted...

can you imagine 98% of your food budget wasted....

Can you imagine 98% of your filet mignon going top waste??

to waste 98% of anything is almost like wasting 100% of something.... that is the point

waste not want not.......any ideas on how to double those form submissions from 1.59% to something epic like 3.62%

Now we are balling....... Oh wait how about figuring out some *OTHER* way to monetize 98% of those *WASTED CLICKS*

can we figure out another way to make use of that traffic?

Just thought I would gives you my

for what it's worth, and check out your site. First off, your content is awesome. If you're not getting sales on that, you need to rethink how you are doing things. Here are a few things I saw that could be hurting you, as they annoyed me or I found them inconvenient.

1) This page took FOREVER to load: http://cuckold.saraswirls.com/joinsite.php

2) The buttons on that page... make the whole button click-able. Only having the tiny radio button click-able is pain, especially if you're drunk or have bad eyes. I actually had to pay attention to change the button. The easier you make it for customers, the better. You should build every aspect of your site for the lowest common denominator, aka the guy who just got online TODAY for the first time and has a slow connection, but wants to join your site. Don't make it slow or difficult for him. Also, try testing LESS options. Try 2 - 3 instead of 4. Studies have show this can sometimes make a difference.

3) Simplify your actual join form. Once they are on the form, it looks like another join PAGE. Then have already chosen to go to that page, let them see the form and get to it instead of distracting them with more text and images. Focus them right where they need to go. Also, all those extra images slowed down the join form. The faster that form can load, the better. You don't want to have them thinking your server is slow, so the videos will be slow, and so on. I would think, based on the load times of the join and the form, that your members area is going to suck slow ass with download speeds. Maybe it doesn't, but that is the impression I got.

MrDeiz · 10-01-2012, 01:00 AM

Monthly stats
Refunds
-$217.46
18
Voids
-$58.42
4
Chargebacks
-$54.92
4

Finike · 10-01-2012, 01:15 AM

Quote:

Originally Posted by MrDeiz

18 refunds at -$177.63 and one chargeback.
is it me or CCBill?

referral sales of my 10k CCBill referred webmasters are funny, guys earn a half in rebills. it's crazy, 50% of overall earnings are rebills

70% of our CCBill earnings are rebills. Paul would say "content is king"

MrDeiz · 10-01-2012, 01:24 AM

Quote:

Originally Posted by Finike

70% of our CCBill earnings are rebills. Paul would say "content is king"

LOL it applied to referral earning for a specific day only

MrDeiz · 10-31-2012, 05:36 AM

this month isn't really that bad
-$76.47 in 7 refunds
-$30.97 in 3 chargebacks

Penny24Seven · 10-31-2012, 06:02 AM

you people and the fucking scrub LOL are you serious? I can track every person in my members area and if new people showed up and there was no sale I would know about it just as anyone else could. Everything is random but you expect sales to be a set number. When you do not have a CB for a month do you bitch because normally you have five? Hell no LOL

MrDeiz · 12-01-2012, 02:12 AM

refunds
-$190.97
13
chargeback
-$15.00
voids
-$33.20
3

05-29-2012, 03:05 PM	#52
zerovic Confirmed User Industry Role: Join Date: Apr 2010 Posts: 1,084	make a sale with ccbill method: go to the ccbill live chat and say that there's something wrong and you didn't have a single sale in the last few days, then ba dum tss 2 sales, 1 rebill in 2 hours :D __________________ php, html, jquery, javascript, wordpress - contact me at contact at zerovic.com

06-07-2012, 03:23 AM	#53
MrDeiz SignBucksDaily.com Join Date: May 2008 Posts: 9,802	21 refunds and 1 chargeback in total for may __________________ Make money with WEBC$MS The only way to still make money in adult

06-10-2012, 12:55 PM	#68
Penny24Seven So Fucking What Industry Role: Join Date: Jun 2007 Location: USA Posts: 6,289	My last 1000 joins I have 1 CB and 1 refund. 85% of my joins are my own if that matters. I would not be surprised if this changes since webair fucked me in the ass yesterday, being with them for 8 years doesn't mean shit to them. Cannot wait to change companies __________________ Our site is coming soon. It will be one of the best ever! I know so. Brian and Penny

06-21-2012, 01:57 PM	#75
MrDeiz SignBucksDaily.com Join Date: May 2008 Posts: 9,802	7 refunds -$71.52 this month __________________ Make money with WEBC$MS The only way to still make money in adult

09-26-2012, 12:49 AM	#78
MrDeiz SignBucksDaily.com Join Date: May 2008 Posts: 9,802	haven't looked up at a monthly stats yet, but it's -$58.68 in refunds (5 sales) -$34.96 in chargebacks (2 sale) for today have a great day everyone __________________ Make money with WEBC$MS The only way to still make money in adult

06-07-2012, 10:00 AM	#57
V_RocKs Damn Right I Kiss Ass! Industry Role: Join Date: Dec 2003 Location: Cowtown, USA Posts: 32,391	I know what happened Your surfer saw your stuff and was like wow! Got excited and bought a membership. Then they came and realized they don't have money for porn. So they Googled for your sites videos and oron.com and hit a gold mine. CCBILL processed their transaction there too! Now they canceled the one with you and they use Oron.com now. CCBILL makes money either way! Awesome! I know, right?

06-10-2012, 01:51 PM	#69
EukerVoorn So Fucking Banned Industry Role: Join Date: Aug 2011 Location: Les Alpes, France Posts: 1,423	Brain that's very good figures and do you think people will do a chargeback because your server was down for a day? No worries it doesn't work that way.

06-11-2012, 12:34 AM	#72
EukerVoorn So Fucking Banned Industry Role: Join Date: Aug 2011 Location: Les Alpes, France Posts: 1,423	Chargebacks can be the result of fraud, pirates use stolen credit card details to get into your site and steal your content. And you should put in your TOS that you're allowed to have 2 days server downtime per month, then you can refer the complainers to your TOS.

06-21-2012, 05:19 PM	#77
garce Confirmed User Industry Role: Join Date: Oct 2001 Location: Toronto Posts: 7,103	What's the difference between CCBill, NATS, and MPA3? I'm seriously interested. Here's a cut and paste of my CCBill stats. Take it as you want - but I think I'll stick with them... Trial. Single. Recurring. Rebill. Refund. Chargeback. Void. Total. Raw Clicks. Unique Clicks. Direct cut and paste - I'll leave it to you to sort it out... $6,502.83 1,189 $3,230.89 151 $44,708.77 2,802 $62,824.73 4,355 -$1,273.23 90 -$420.94 23 -$64.95 2 $115,508.10 8,612 1,364,891 1:329.5 132,744 1:32.0 1:329 RAW. Includes "Affiliates Without Sales" - and there has to be 200 sites that I never made a cent off . Ok, CCBill stats are a very loose estimate of reality. The money that they send me is not, though. Sort it out for yourself. I'm looking at a ratio of 1:329 (Ok - stats tracking leaves a LOT to be desired...). I'll take that ratio anyday. The click tracking is a bit bizarre, 1:32 unique is WAAAY off, but the cheques arrive every week, and I'll cash 'em. After all this, I'm not seeing the chargebacks, the declines, or the refunds that everyone bitches about. The very, very few NATS and MPA3 programs I still promote bill through CCBill as part of their cascade. I'd LOVE to remove NATS and MPA3 sites from my portfolio, but I have a huge number of legacy sites that I need to keep online. Sites that aren't worth working on anymore. I'll stick with CCBill and the smaller niche programs that use CCBill exclusively.

10-01-2012, 01:00 AM	#81
MrDeiz SignBucksDaily.com Join Date: May 2008 Posts: 9,802	Monthly stats Refunds -$217.46 18 Voids -$58.42 4 Chargebacks -$54.92 4 __________________ Make money with WEBC$MS The only way to still make money in adult

10-31-2012, 05:36 AM	#84
MrDeiz SignBucksDaily.com Join Date: May 2008 Posts: 9,802	this month isn't really that bad -$76.47 in 7 refunds -$30.97 in 3 chargebacks __________________ Make money with WEBC$MS The only way to still make money in adult

10-31-2012, 06:02 AM	#85
Penny24Seven So Fucking What Industry Role: Join Date: Jun 2007 Location: USA Posts: 6,289	you people and the fucking scrub LOL are you serious? I can track every person in my members area and if new people showed up and there was no sale I would know about it just as anyone else could. Everything is random but you expect sales to be a set number. When you do not have a CB for a month do you bitch because normally you have five? Hell no LOL __________________ Our site is coming soon. It will be one of the best ever! I know so. Brian and Penny

12-01-2012, 02:12 AM	#86
MrDeiz SignBucksDaily.com Join Date: May 2008 Posts: 9,802	refunds -$190.97 13 chargeback -$15.00 voids -$33.20 3 __________________ Make money with WEBC$MS The only way to still make money in adult