![]() |
![]() |
![]() |
||||
Welcome to the GoFuckYourself.com - Adult Webmaster Forum forums. You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact us. |
![]() ![]() |
|
Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
|
Thread Tools |
![]() |
#1 |
Raise Your Weapon
Industry Role:
Join Date: Jun 2003
Location: Outback Australia
Posts: 15,605
|
Paxum Phone Support / Security
Terrible. Next to useless actually.
Are Paxum able to help with unauthorised transactions over the phone ? No. Are Paxum able to explain pending tranactions over the phone ? No. Interesting that with all Paxum's security that our card was compromised. How much is the fee to initiate a charge back ? $40 per transaction according to Paxum phone support. Useless. |
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#2 |
PsyHead
Industry Role:
Join Date: Aug 2005
Location: Hungary
Posts: 8,662
|
locker-defending-dickheads hacked your paxum? I really hope that Ruth or someone else from paxum will come here and help you asap.
I remember epass was a real Public Enemy, but there was Michael O and he was actually able to resolve every single problem and was beloved. Too bad there's no such a rep @ paxum.
__________________
-=- Register with our ref link and we help you with the setup! -=-
AdSpyglass.com - Double your profit from brokers |
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#3 | |
Confirmed User
Join Date: Jun 2002
Posts: 9,506
|
Quote:
![]() ![]()
__________________
Vacares - Web Hosting, Domains, O365, Security & More Unparked domains burning a hole in your pocket? 5 Simple Ways to Make Easy $$$ from Unused Domains |
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#4 |
Confirmed User
Join Date: Oct 2005
Posts: 3,670
|
Did you try contacting Chris or Ruth first or is this another one of your attempts to make Paxum look bad?
__________________
![]() |
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#5 | |
Raise Your Weapon
Industry Role:
Join Date: Jun 2003
Location: Outback Australia
Posts: 15,605
|
Quote:
I do not believe either Chris or Ruth have account access. |
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#6 |
Confirmed User
Industry Role:
Join Date: Dec 2002
Posts: 1,605
|
Paxum support is the worst of any company I've ever dealt with anywhere on the planet, including Epassporte. Seriously, they're fucking idiots and I could show you screenshots of my numerous support tickets and emails to prove it.
Ruth tries to be helpful and sometimes she is but I don't think there's much she can or will do in your case. Good luck with their clusterfuck of bullshit. |
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#7 |
Confirmed User
Industry Role:
Join Date: Dec 2002
Posts: 1,605
|
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#8 | |
Let's Get Paxumized!
Industry Role:
Join Date: May 2005
Location: Vancouver, Canada
Posts: 7,241
|
Quote:
For security purposes we cannot provide any account information over the telephone. We cannot confirm the verity of the person calling, and therefore it would be a violation of our privacy and confidentiality rules to provide private account details over the telephone. For example, I'm quite sure you wouldn't appreciate it if Joe Blow called up with your Paxum account email address and was able to receive confidential information relating to your account and transactions over the telephone. This is the reason we cannot and will not provide such information over the telephone. Any unauthorized transaction in your ewallet checking or on your Paxum Mastercard should be reported to us immediately. The best way to report an unauthorized transaction is via the Message Center within your Paxum Account Control Panel. If you are seeking urgent assistance then please open the ticket and THEN call our support line requesting they examine your ticket ASAP. Make sure you have your Ticket number handy when you call. With an open ticket our experienced customer support staff can reply in confidentiality with information relating to your query. With regards to chargebacks; this has come up before, and once again I will assert that the $40 fee is NOT a Paxum fee. This is a fee charged by the Bank and is non-negotiable. In relation to our security measures; we have multiple security features available to all clients to provide the most secure platform possible. ![]() ![]() Thanks, Ruth ![]() [email protected]
__________________
Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure! Paxum ...... Paxum Bank Email: [email protected] ~ Telegram: PaxumRuth |
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#9 |
Confirmed User
Industry Role:
Join Date: Dec 2002
Posts: 1,605
|
Ruth, You refer to "the bank" as charging the $40.00 fee. Which bank or banks are you referring to that charge this fee? I find this weird, do all banks charge the exact same amount to do a chargeback or is it only the bank that owns/does business with Paxum? Is it or is it not true that charging a fee for a chargeback is illegal in the US? It's funny because I've had fraud hit my bank accounts on numerous occasions and I have never, not once, been charged a fee to charge it back.
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#10 | |
making it rain
Industry Role:
Join Date: Oct 2003
Location: seattle
Posts: 22,004
|
Quote:
|
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#11 |
Confirmed User
Industry Role:
Join Date: Dec 2002
Posts: 1,605
|
Also Ruth, here in the US we are not responsible for a single penny that fraudulently hits a bank account's debit card or a Visa/Mastercard credit card so why is "the bank" charging a fee in addition to giving the victims of fraud the runaround? If a bank ever tried that here they would be in some pretty deep shit with the feds.
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#12 | ||||
Raise Your Weapon
Industry Role:
Join Date: Jun 2003
Location: Outback Australia
Posts: 15,605
|
Quote:
Quote:
Quote:
Quote:
|
||||
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#13 |
Confirmed User
Industry Role:
Join Date: Dec 2002
Posts: 1,605
|
Thank you. No, I don't fucking like it and I already have several US bank accounts as well as Paypal. Exactly why I keep a zero balance with Paxum.
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#14 | |
Raise Your Weapon
Industry Role:
Join Date: Jun 2003
Location: Outback Australia
Posts: 15,605
|
Quote:
For all of Paxum's bleating about security, if you're their customer and you get hit by fraud then don't expect timely nor helpful assistance. |
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#15 | ||
Confirmed User
Industry Role:
Join Date: Nov 2005
Posts: 2,539
|
Quote:
Quote:
Every single time I have filed a ticket, and then called, as you have suggested, I still had to contact you or Chris to verify things as phone/ticket support doesn't exactly leave you with a feeling of confidence. Frankly, most times I feel as if I am dealing with outright incompetence or lack of training with phone support. I say this not to criticize, but to suggest that Paxum should consider investing some money into an actual qualified support channel and not what appears to be 3rd world outsourced support (if indeed your support is not 3rd world outsourced, it sure seems like it most times). |
||
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#16 | |
Confirmed User
Industry Role:
Join Date: Dec 2002
Posts: 1,605
|
Quote:
|
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#17 | |
Confirmed User
Industry Role:
Join Date: May 2012
Posts: 124
|
Quote:
|
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#18 |
Raise Your Weapon
Industry Role:
Join Date: Jun 2003
Location: Outback Australia
Posts: 15,605
|
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#19 | |
Confirmed User
Industry Role:
Join Date: May 2012
Posts: 124
|
Quote:
I certainly hope they are at least making an effort to be PCI compliant. People might be very surprised to see how many servers are not. |
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#20 |
¯\_(ツ)_/¯
Industry Role:
Join Date: Aug 2004
Posts: 11,475
|
i think you work too hard
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#22 |
Fakecoin Investor
Industry Role:
Join Date: Jul 2012
Location: New Delhi, IN
Posts: 7,128
|
You people still using these services get everything coming to you.
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#23 |
Raise Your Weapon
Industry Role:
Join Date: Jun 2003
Location: Outback Australia
Posts: 15,605
|
24 hours later.
"The investigation we conducted showed that the transactions, signaled as being unauthorized, along with the balance of the pending charges from your card were caused by a technical error. Please note that your card statement and balance were corrected and that they are now showing the correct information, therefore, you can continue to use your Paxum MasterCard. Since this situation was not caused because your card details were compromised, we suggest that you continue to use your card as you normally would. Please also note that your pending transaction details are:" So there you have it. Technical errors caused a whole heap of unauthorised charges to appear on our card. Reassuring. |
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#24 |
Confirmed User
Industry Role:
Join Date: Nov 2002
Location: FL - TN/NC
Posts: 5,211
|
Insanity.
Who in their right mind would use them? |
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#25 |
Check SIG!
Industry Role:
Join Date: Mar 2006
Location: Europe (Skype: gojkoas)
Posts: 50,945
|
I payed 40$fee too, because of ATM error, i was charged money from card, but i did't got cash out at the ATM.
End of line, 40$ is ATM owner bank fee to investigate this as i understood (not paxum fee). I filled some documents, agreed to pay 40$ fee and now i wait 45 days to ATM owner bank check their balance and agree to give me money back, and their word is last... |
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#26 |
Registered User
Industry Role:
Join Date: Oct 2011
Posts: 25
|
This was mention also in other thread about chargeback fee for bank charge or paxum. I dont understand because both paxumand payoneer use the same bank in belize but payoneer does not charge for chargeback. So something doesnt sound right with paxum saying the bank charges 40 dollars for chargeback.
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#27 | |
Confirmed User
Industry Role:
Join Date: Dec 2002
Posts: 1,605
|
Quote:
|
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#28 | |
Confirmed User
Join Date: Jul 2008
Posts: 850
|
Quote:
|
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#29 | |
So Fucking Lame
Industry Role:
Join Date: Jun 2009
Location: St. Petersburg, FL
Posts: 12,158
|
Quote:
|
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#30 |
Raise Your Weapon
Industry Role:
Join Date: Jun 2003
Location: Outback Australia
Posts: 15,605
|
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#31 |
So Fucking Lame
Industry Role:
Join Date: Jun 2009
Location: St. Petersburg, FL
Posts: 12,158
|
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#32 |
Fakecoin Investor
Industry Role:
Join Date: Jul 2012
Location: New Delhi, IN
Posts: 7,128
|
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#33 |
Account Shutdown
Industry Role:
Join Date: Oct 2008
Location: Gone
Posts: 3,611
|
I guess a technical error is a good excuse for "plausible deniability."
![]() |
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#34 |
Barterer
Industry Role:
Join Date: Aug 2004
Posts: 4,864
|
Whatever
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#35 | |
Confirmed User
Industry Role:
Join Date: Jan 2012
Posts: 138
|
Quote:
|
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#36 |
Raise Your Weapon
Industry Role:
Join Date: Jun 2003
Location: Outback Australia
Posts: 15,605
|
Funny how quiet Paxum have become in this thread.
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#37 |
Confirmed User
Industry Role:
Join Date: Jul 2007
Posts: 2,892
|
I am not sure that this thread was wise in light of other ongoing projects........
__________________
Working Cam site for sale - NOT affiliate. |
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#38 | |
...
Industry Role:
Join Date: Apr 2003
Posts: 2,280
|
Quote:
They use the same bank as Payoneer (Choice Bank) and Payoneer says the bank doesn't charge $40 for chargebacks, so it looks like it's Paxum's own fees and they are lying about it. In addition they just said it was a 'technical' error, without any explanation. And now there is another guy that also has unauthorized charges: https://gfy.com/showthread.php?t=1076547 looks like something fishy is going on ... |
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#39 | |
Let's Get Paxumized!
Industry Role:
Join Date: May 2005
Location: Vancouver, Canada
Posts: 7,241
|
Quote:
I do not personally know the specific details of AdultKing's unauthorized charges, however I do know that it has been investigated, and we are investigating jscott's situation and we will do what we can to assist our clients. We do advise, should any Paxum client see any unknown charges on their Paxum Mastercard to instantly transfer the funds immediately from your Paxum Mastercard to your Paxum Checking Account, and then contact us rightaway. Removing all funds from the card can help to prevent any additional unauthorized charges from occurring should your Paxum Mastercard have been compromised.
__________________
Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure! Paxum ...... Paxum Bank Email: [email protected] ~ Telegram: PaxumRuth |
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#40 |
Supermodel
Industry Role:
Join Date: Nov 2004
Location: Sodoma & Gomorra
Posts: 22,831
|
I still love Ruth
__________________
SMC Revenue - Best Tgirl websites of the world now VR ![]() Non exclusive BIG Tranny/shemale Package for sale, full 2257 - hit me up skype: nikkimontero ![]() ![]() ![]() ![]() ![]() |
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#41 | |
...
Industry Role:
Join Date: Apr 2003
Posts: 2,280
|
Quote:
Kinda weird that the same bank has a $40 cb fee for one customer and not for another customer. Anyway is the $40 per 'investigation' or per charge? If I'd have 10 unauthorized charges of $42 would it cost me 10x $40 to fight them? Leaving me with $20 and losing $400 ?? |
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#42 |
Confirmed User
Industry Role:
Join Date: Jul 2008
Location: Los Angeles, CA, USA
Posts: 591
|
Just pray Ruth never leaves Paxum - she's the one that gets shit done when you have a customer service issue!
__________________
Amateur Japanese Babes - ARX Bucks HD Japanese, Interracial, Shemale Skype: southbaycontent |
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#43 |
Confirmed User
Industry Role:
Join Date: Dec 2002
Posts: 1,605
|
Contact info for Choice Bank
Choice Bank Limited 1 Coney Drive 3rd Floor P.O. Box #2494 Belize City, Belize Central America Tel + 501.223.6850 Fax + 501.223.6853 Email : [email protected] |
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#44 | |
Fakecoin Investor
Industry Role:
Join Date: Jul 2012
Location: New Delhi, IN
Posts: 7,128
|
Quote:
![]() |
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#45 |
Confirmed User
Join Date: Aug 2007
Posts: 3,529
|
paxum support is great they sent me wrong size penis extender and when I called phone support I had no problem talking about personal data like penis size. next day my xxl penis extender arrived! a plus support!
__________________
Bogat mama ala cu loturi de trafic |
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#46 | |
Confirmed User
Industry Role:
Join Date: Aug 2009
Posts: 2,346
|
Quote:
__________________
![]() ![]() |
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#47 |
Confirmed User
Join Date: Jul 2008
Posts: 850
|
Contacted today to submit new copies of my ID documents. Really? Fuck you paxum.
|
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#48 |
Confirmed User
Join Date: Aug 2007
Posts: 3,529
|
![]() |
![]() |
![]() ![]() ![]() ![]() ![]() |
![]() |
#49 |
Confirmed User
Join Date: Aug 2007
Posts: 3,529
|
how did this turn out?
|
![]() |
![]() ![]() ![]() ![]() ![]() |