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Old 08-07-2012, 06:20 AM   #1
elron
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Some one from paxum better get back to me

A week ago my passport has expired so they asked me to submit new valid passport.
So right after i received a new one i scanned it and sent them PDF scan of passport, they rejected saying it was cropped and low resolution, so without complaining i rescanned it by putting on over a white blank page so the scanner will not auto crop the passport and sent them 3500x4700 scan and guess what ? they rejected it again asking me a photo (not a scan) of my passport, And it's not like i joined them week ago or something, i joined them right after the epass events and this is a replacement proof of identity of an expired passport.
is everyone passing this with them or is it just me ?

Last edited by elron; 08-07-2012 at 06:24 AM..
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Old 08-07-2012, 06:37 AM   #2
AllAboutCams
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i had a really hard time getting my account approved
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Old 08-07-2012, 06:37 AM   #3
Harmon
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I don't use them, not would I ever... it's like a 50% group of people that think the suck balls, and a 50% group of fan boys. Here's a bump for you.
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Old 08-07-2012, 06:38 AM   #4
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I believe it.
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Old 08-07-2012, 06:42 AM   #5
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Elron ,
can you email me your account email address when you get a chance?
[email protected]

Regards
Chris
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Old 08-07-2012, 06:48 AM   #6
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Quote:
Originally Posted by elron View Post
A week ago my passport has expired so they asked me to submit new valid passport.
So right after i received a new one i scanned it and sent them PDF scan of passport, they rejected saying it was cropped and low resolution, so without complaining i rescanned it by putting on over a white blank page so the scanner will not auto crop the passport and sent them 3500x4700 scan and guess what ? they rejected it again asking me a photo (not a scan) of my passport, And it's not like i joined them week ago or something, i joined them right after the epass events and this is a replacement proof of identity of an expired passport.
is everyone passing this with them or is it just me ?
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Old 08-07-2012, 06:51 AM   #7
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Old 08-07-2012, 06:52 AM   #8
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Quote:
Originally Posted by elron View Post
A week ago my passport has expired so they asked me to submit new valid passport.
So right after i received a new one i scanned it and sent them PDF scan of passport, they rejected saying it was cropped and low resolution, so without complaining i rescanned it by putting on over a white blank page so the scanner will not auto crop the passport and sent them 3500x4700 scan and guess what ? they rejected it again asking me a photo (not a scan) of my passport, And it's not like i joined them week ago or something, i joined them right after the epass events and this is a replacement proof of identity of an expired passport.
is everyone passing this with them or is it just me ?
Did you open a ticket with them before posting here?
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Old 08-07-2012, 06:53 AM   #9
elron
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Elron ,
can you email me your account email address when you get a chance?
[email protected]

Regards
Chris
Sent it to your email.
Thanks
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Old 08-07-2012, 06:56 AM   #10
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Old 08-07-2012, 07:24 AM   #11
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this is funny
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Old 08-07-2012, 08:50 AM   #12
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Old 08-07-2012, 11:29 AM   #13
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I've been using paxum since they opened up, and now they want new copies of my documents. Except frankly I don't need the pain in my ass that doing this is, and, I'm also not comfortable with them having scans of my stuff when they have demonstrated such bad support and especially systems integrity. (Ruth and Chris excepted of course. I'm talking about what I assume is foreign dirt-foots both CSR's and I would guess, programmers).
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Old 08-07-2012, 12:26 PM   #14
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The US is turning Japan lol
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Old 08-08-2012, 03:14 AM   #15
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Case closed, thanks to Chris a Ruth.
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