Paxum frozen funds - GoFuckYourself.com

sebaland3 · 11-11-2012, 07:50 PM

Somebody have the same problem?, funds frozen in a expired paxum card, tickets open since 2012-11-07, but no response from paxum support.

mineistaken · 11-11-2012, 08:09 PM

funds are in motion

xXXtesy10 · 11-11-2012, 08:16 PM

Quote:

Originally Posted by mineistaken

funds are in motion

moeloubani · 11-11-2012, 08:19 PM

happened to me had funds on an expired card and transferred it over but it was only $16 so im not sure if theyd do it with more

BIGTYMER · 11-11-2012, 08:20 PM

have luck.

AutumnBH · 11-11-2012, 08:41 PM

No doubt now that you have posted about it here you will have a prompt resolution.

mikephat · 11-12-2012, 12:31 AM

Same here, ticket from Nov 1st, but I got reply saying that "funds will be transferred in the shortest possible time." Still waiting...

facialfreak · 11-12-2012, 12:43 AM

The Minister of Funds in Motion says there is nothing to worry about ...

He is willing to meet you at the UPS Store in Pointe Claire, Quebec, to further discuss this matter, and if you have a small penis, he has you covered as well.

Klen · 11-12-2012, 02:10 AM

Quote:

Originally Posted by mikephat

Same here, ticket from Nov 1st, but I got reply saying that "funds will be transferred in the shortest possible time." Still waiting...

Same here,sent ticket also 1st,same response,still nothing after 12 days.And i know atleast 2 webmasters with same problem.What else you can expect from amateur organization.

lucas131 · 11-12-2012, 02:22 AM

i am sorry, but before the cards expired, there was two threads on gfy, and in one i stated that you must get your money out before the expiration, otherwise your money are frozen, and, i am sorry, but lost ... i have been asking this twice by support ticket and got info that those money are lost, and i have posted this on gfy, so maybe no worry means no money for you now ...

... have luck anyway ...

DWB · 11-12-2012, 02:44 AM

Bump for Chris or Ruth.

Dirty F · 11-12-2012, 02:48 AM

It's ridiculous how much complaints there are about Paxum.
I have an account there but i prefer to use it as little as possible because 1 wrong move and they block your shit instantly.

lucas131 · 11-12-2012, 02:59 AM

yeah only complaints from paxum ... that refund and card blocked is strange, but this one, come on, why you people didnt asked what will be with your money after card expiration, as i did?

lucas131 · 11-12-2012, 03:03 AM

btw hope you all will have luck with your money people

Dirty F · 11-12-2012, 03:04 AM

Quote:

Originally Posted by lucas131

btw hope you all will have luck with your money people

Having access to your money shouldn't have anything to do with luck.

lucas131 · 11-12-2012, 03:05 AM

Quote:

Originally Posted by Dirty F

Having access to your money shouldn't have anything to do with luck.

ok so, next time care about your money better people

Klen · 11-12-2012, 03:23 AM

Quote:

Originally Posted by lucas131

i am sorry, but before the cards expired, there was two threads on gfy, and in one i stated that you must get your money out before the expiration, otherwise your money are frozen, and, i am sorry, but lost ... i have been asking this twice by support ticket and got info that those money are lost, and i have posted this on gfy, so maybe no worry means no money for you now ...

... have luck anyway ...

Yes i think i read it but kind a forgot about it since i was busy.Still that could be easily solved by automated moving funds to wallet,or they could even send a mail warning about that a day/two before,but no it seems they dont give a shit.

A paxum kind a remind me to microsoft windows -you hate it,you know linux would work much better then windows,but you are still forced to use windows because apps you need works only on windows.(and in this case sponsors which you use support only paxum)

seeandsee · 11-12-2012, 04:38 AM

I have it asked and got reply , and support replied that they will transfer back to wallet in "shortest possible time" whatever that means...

So money is not lost, but time frame to get it back is unknown by support, they just know it will be "shortest possible time"

8 days and still nothing, it's small sum so i don't care too much about it, but i don't like when somebody don't have time frame for getting my back into flow again, i am worried then...

TheSquealer · 11-12-2012, 05:53 AM

Crazy that people in this biz just can't get their shit together unless its to rob and steal. Suddenly, they become real efficient then.

Why is it so hard to comprehend that you can't fuck with peoples money.. ever. Not under any circumstances?

Why is it so fucking hard to comprehend that customer service is important? If you have a ticket system, use the fucking thing. I would fire everyone if i had a business that had customers/clients running to public forums to be helped because they had questions about access to their own fucking money.

Unreal how inept people are in this biz.

wehateporn · 11-12-2012, 05:55 AM

Paxum have just been bought by Epass

GonZo · 11-12-2012, 07:16 AM

Quote:

Originally Posted by facialfreak

The Minister of Funds in Motion says there is nothing to worry about ...

He is willing to meet you at the UPS Store in Pointe Claire, Quebec, to further discuss this matter, and if you have a small penis, he has you covered as well.

Love Ruth's glasses!

Chris · 11-12-2012, 09:38 AM

Guys ,
This is not something that we control. We are in constant communication with choice bank regarding this issue and having funds moved back. It generally takes a few days but it seems like in same cases it is take a bit longer.

If you are having this issue and YOu have not spoken to me yet already please email me your account id [email protected]

Thanks

k0nr4d · 11-12-2012, 09:47 AM

I just managed to transfer funds from my expired card account ot the chequing account without any problems...

sebaland3 · 11-13-2012, 07:19 PM

Nothing new, anyone got an answer?

TheSquealer · 11-13-2012, 07:22 PM

Quote:

Originally Posted by Chris

Guys ,
This is not something that we control. We are in constant communication with choice bank regarding this issue and having funds moved back. It generally takes a few days but it seems like in same cases it is take a bit longer.

If you are having this issue and YOu have not spoken to me yet already please email me your account id [email protected]

Thanks

Not responding to customer support tickets is something you control 100%

Why have ticket system and then force people to come to the boards... then tell people on the boards to contact you by email?

There is no excuse for poor customer service,... ever. It's not a joke, its people's money.

brassmonkey · 11-13-2012, 07:25 PM

lol @ hold your id and take a pic fuck that shit

Chris · 11-13-2012, 09:07 PM

Quote:

Originally Posted by TheSquealer

Not responding to customer support tickets is something you control 100%

Why have ticket system and then force people to come to the boards... then tell people on the boards to contact you by email?

There is no excuse for poor customer service,... ever. It's not a joke, its people's money.

I do not handle tickets - when I ask to be contacted regarding your issue it is for me to contact support on your behalf and see if there is anything I can do to speed things up.

HomerSimpson · 11-14-2012, 05:11 AM

I have $2,56 frozen on expired card LOL

Oracle Porn · 11-14-2012, 05:15 AM

Quote:

Originally Posted by brassmonkey

lol @ hold your id and take a pic fuck that shit

Agreed. Soon they will ask you to put your fingers on the scanner and make sure to have 5.3grams of baby powder on top of the scanner so that your fingerprints will clearly be seen.

GonZo · 11-14-2012, 07:03 AM

Quote:

Originally Posted by TheSquealer

Not responding to customer support tickets is something you control 100%

Why have ticket system and then force people to come to the boards... then tell people on the boards to contact you by email?

There is no excuse for poor customer service,... ever. It's not a joke, its people's money.

Move it off the boards at all costs.
People might start publicly comparing notes.

sebaland3 · 11-16-2012, 12:39 PM

Thanks Paxum, my funds were successfully transferred to the new card.

Klen · 11-16-2012, 12:41 PM

Quote:

Originally Posted by sebaland3

Thanks Paxum, my funds were successfully transferred to the new card.

Interesting,mine too.Was it made for all people at once ?

flashfire · 11-16-2012, 01:11 PM

my expired credit card doesn't work fuck Mastercard these guys have no idea what they are doing

RuthB · 11-16-2012, 01:22 PM

Quote:

Originally Posted by sebaland3

Thanks Paxum, my funds were successfully transferred to the new card.

Quote:

Originally Posted by KlenTelaris

Interesting,mine too.Was it made for all people at once ?

Yes, Choice bank completed the transfers in batches.

Barnaba · 12-08-2012, 05:12 AM

Same here... sent ticket and email to Chris.

Matyko · 12-08-2012, 05:17 AM

Quote:

Originally Posted by sebaland3

Somebody have the same problem?, funds frozen in a expired paxum card, tickets open since 2012-11-07, but no response from paxum support.

been there done that.
Do Not Panic
They will move the amunt from expired card to new in approx a week.

VenusBlogger · 12-08-2012, 05:40 AM

Quote:

Originally Posted by AutumnBH

No doubt now that you have posted about it here you will have a prompt resolution.

do you use paxum? you always repeat that you do 100% mainstream so im always wondering if you really need any of the adult resources, either forums, or tools..

AnimeFevers · 12-08-2012, 11:16 AM

Quote:

Originally Posted by brassmonkey

lol @ hold your id and take a pic fuck that shit

Do it naked with a smile on your face

wizzart · 12-08-2012, 12:43 PM

Paxum rules!

Dating Port · 12-08-2012, 02:36 PM

Unfortunately a lot of programs jumped on Paxum right after epass and use it as their only form of payment. I've been using Paxum since they started but now I'm going to have issues because I lost wallet and now live in another state and jumping through all kinds of hoops just to get my ID fixed. In the mean time, Paxum sent me an email saying I have to update my ID. Well it's not that easy since I'm already scrambling to fix it on my end. So now I have to freeze sponsor payments so it doesn't get all f**ked up on Paxum's end.

I don't have this problem with Payoneer, Alertpay, Paypal, Netspend, or other processors, just Paxum. (Netspend isn't a processor but US people can do card to card transfers for free and instantly).

On top of that, Payoneer uses Choice bank without problems so the issue is definitely Paxum's.

marlboroack · 12-08-2012, 02:46 PM

Ok, this is not a good thread. Freaking me out. It's going to take me DAYS to withdraw all my money from Paxum. LOL

Sid70 · 12-08-2012, 03:05 PM

Dont be retarded - use Payoneer.

Killswitch · 12-08-2012, 03:20 PM

Don't be retarded - use real payment methods.

Dating Port · 12-08-2012, 03:23 PM

Quote:

Originally Posted by Killswitch

Don't be retarded - use real payment methods.

Right now I'd almost take a check but I'm afraid that would only bounce from more than one sponsor in today's environment.

RuthB · 12-08-2012, 03:27 PM

Quote:

Originally Posted by Barnaba

Same here... sent ticket and email to Chris.

Hi Barnaba,
I received your email. Can you please open a ticket in the Message Center of your Paxum account and then email me the ticket number? I'll then ask support to handle your request asap.
Thanks!
Ruth

Quote:

Originally Posted by Dating Port

Unfortunately a lot of programs jumped on Paxum right after epass and use it as their only form of payment. I've been using Paxum since they started but now I'm going to have issues because I lost wallet and now live in another state and jumping through all kinds of hoops just to get my ID fixed. In the mean time, Paxum sent me an email saying I have to update my ID. Well it's not that easy since I'm already scrambling to fix it on my end. So now I have to freeze sponsor payments so it doesn't get all f**ked up on Paxum's end.

I don't have this problem with Payoneer, Alertpay, Paypal, Netspend, or other processors, just Paxum. (Netspend isn't a processor but US people can do card to card transfers for free and instantly).

On top of that, Payoneer uses Choice bank without problems so the issue is definitely Paxum's.

Hi there,

I'm sorry you're having difficulties as a result of losing your wallet and ID.

Every single Paxum account must be verified with a valid picture ID and proof of address at the time of verification. When that ID expires, it must be replaced in our system so that we ALWAYS have a current valid ID for every single one of our clients. This is part of our KYC process that is required by our banking and credit card partners.

Perhaps other providers don't follow the same guidelines to the same degree as Paxum does; I cannot comment upon other providers methods or adherence to the rules.

All I can say is that here at Paxum we strictly follow the rules to ensure our business and our customers are not compromised.

Please feel free to email me with your Paxum account email and ticket # and I'd be happy to look into your situation and see if I can assist you in any way.

[email protected]

Quote:

Originally Posted by marlboroack

Ok, this is not a good thread. Freaking me out. It's going to take me DAYS to withdraw all my money from Paxum. LOL

marlboroack; if you're concerned and want to withdraw all your funds at once, and they are more than $2,500 USD (the daily limit on the Paxum Mastercard), then please note that we do also offer both wire and check withdrawals so that you do not have to wait.

Klen · 12-08-2012, 03:28 PM

Quote:

Originally Posted by Dating Port

Unfortunately a lot of programs jumped on Paxum right after epass and use it as their only form of payment. I've been using Paxum since they started but now I'm going to have issues because I lost wallet and now live in another state and jumping through all kinds of hoops just to get my ID fixed. In the mean time, Paxum sent me an email saying I have to update my ID. Well it's not that easy since I'm already scrambling to fix it on my end. So now I have to freeze sponsor payments so it doesn't get all f**ked up on Paxum's end.

I don't have this problem with Payoneer, Alertpay, Paypal, Netspend, or other processors, just Paxum. (Netspend isn't a processor but US people can do card to card transfers for free and instantly).

On top of that, Payoneer uses Choice bank without problems so the issue is definitely Paxum's.

Note:your funds wont be frozen if you dont send id,you only wont be able to use card,you can still withdraw money by using other methods.
I see Ruth posted around same time as me but i remember when i had to submit new id it was clearly stated in mail how i will only lose card if i dont submit it.

nikki99 · 12-08-2012, 03:36 PM

Quote:

Originally Posted by mineistaken

funds are in motion

locomotion

Klen · 12-08-2012, 03:36 PM

Quote:

Originally Posted by Sid70

Dont be retarded - use Payoneer.

It doesn't work that way-first payoneer is barely supported by sponsors,only few of them use,plus last time when i used them they sucked totally.They improved a bit in the meantime,but since there is limited amount of sponsors it doesn't matter anyway.

Quote:

Originally Posted by Killswitch

Don't be retarded - use real payment methods.

It's a simple mathematics- using paxum is saving a lot on check and wire fees.As longest you withdraw money asap on card when you receive funds,you will minimize chances to lose money,you can even make it 100% secure by keeping funds on card since card money is controlled by bank not paxum.

Killswitch · 12-08-2012, 03:47 PM

Quote:

Originally Posted by Dirty F

It's a simple mathematics- using paxum is saving a lot on check and wire fees.As longest you withdraw money asap on card when you receive funds,you will minimize chances to lose money,you can even make it 100% secure by keeping funds on card since card money is controlled by bank not paxum.

I'm sure that worked out great with Epassporte right?

Dating Port · 12-08-2012, 03:48 PM

Quote:

Originally Posted by KlenTelaris

Note:your funds wont be frozen if you dont send id,you only wont be able to use card,you can still withdraw money by using other methods.
I see Ruth posted around same time as me but i remember when i had to submit new id it was clearly stated in mail how i will only lose card if i dont submit it.

I don't even have a paxum card. I just think it's dumb that I've been a member since 2010 and because a piece of paper expired, I'm not me anymore.

But I don't hear my bank calling me up asking for new ID.

11-11-2012, 07:50 PM	#1
sebaland3 Registered User Join Date: Mar 2006 Posts: 76	Paxum frozen funds Somebody have the same problem?, funds frozen in a expired paxum card, tickets open since 2012-11-07, but no response from paxum support.

11-12-2012, 12:43 AM	#8
facialfreak Confirmed User Join Date: Feb 2005 Location: Montreal Posts: 3,018	The Minister of Funds in Motion says there is nothing to worry about ... He is willing to meet you at the UPS Store in Pointe Claire, Quebec, to further discuss this matter, and if you have a small penis, he has you covered as well. __________________ Managed Shared Hosting starting at $4.99/mo Managed VPS starting at $29.99/mo

11-12-2012, 04:38 AM	#18
seeandsee Check SIG! Industry Role: Join Date: Mar 2006 Location: Europe (Skype: gojkoas) Posts: 50,945	I have it asked and got reply , and support replied that they will transfer back to wallet in "shortest possible time" whatever that means... So money is not lost, but time frame to get it back is unknown by support, they just know it will be "shortest possible time" 8 days and still nothing, it's small sum so i don't care too much about it, but i don't like when somebody don't have time frame for getting my back into flow again, i am worried then... __________________ BUY MY SIG - 50$/Year Contact here Last edited by seeandsee; 11-12-2012 at 04:42 AM..

11-12-2012, 05:53 AM	#19
TheSquealer BANNED Industry Role: Join Date: Oct 2004 Location: In Your Head Posts: 25,070	Crazy that people in this biz just can't get their shit together unless its to rob and steal. Suddenly, they become real efficient then. Why is it so hard to comprehend that you can't fuck with peoples money.. ever. Not under any circumstances? Why is it so fucking hard to comprehend that customer service is important? If you have a ticket system, use the fucking thing. I would fire everyone if i had a business that had customers/clients running to public forums to be helped because they had questions about access to their own fucking money. Unreal how inept people are in this biz. __________________ . Yes, fewer illegal immigrants working equates to more job opportunities for American citizens. Rochard

11-12-2012, 05:55 AM	#20
wehateporn Promoting Debate on GFY Industry Role: Join Date: Apr 2007 Posts: 27,173	Paxum have just been bought by Epass __________________ Sexy Girls Teasing

11-11-2012, 08:09 PM	#2
mineistaken See signature :) Industry Role: Join Date: Apr 2007 Location: ICQ 363 097 773 Posts: 29,656	funds are in motion

11-11-2012, 08:19 PM	#4
moeloubani Confirmed User Industry Role: Join Date: Dec 2007 Location: Ontario Posts: 4,235	happened to me had funds on an expired card and transferred it over but it was only $16 so im not sure if theyd do it with more

11-11-2012, 08:20 PM	#5
BIGTYMER Junior Achiever Industry Role: Join Date: Nov 2004 Location: Walled Garden Posts: 17,066	have luck.

11-11-2012, 08:41 PM	#6
AutumnBH Confirmed User Industry Role: Join Date: Oct 2012 Location: Spamville Posts: 294	No doubt now that you have posted about it here you will have a prompt resolution.

11-12-2012, 12:31 AM	#7
mikephat Registered User Industry Role: Join Date: Mar 2008 Posts: 33	Same here, ticket from Nov 1st, but I got reply saying that "funds will be transferred in the shortest possible time." Still waiting...

11-12-2012, 02:22 AM	#10
lucas131 ¯\_(ツ)_/¯ Industry Role: Join Date: Aug 2004 Posts: 11,475	i am sorry, but before the cards expired, there was two threads on gfy, and in one i stated that you must get your money out before the expiration, otherwise your money are frozen, and, i am sorry, but lost ... i have been asking this twice by support ticket and got info that those money are lost, and i have posted this on gfy, so maybe no worry means no money for you now ... ... have luck anyway ...

11-12-2012, 02:44 AM	#11
DWB Registered User Industry Role: Join Date: Jul 2003 Location: Encrypted. Access denied. Posts: 31,779	Bump for Chris or Ruth.

11-12-2012, 02:48 AM	#12
Dirty F Too lazy to set a custom title Industry Role: Join Date: Jul 2001 Posts: 59,204	It's ridiculous how much complaints there are about Paxum. I have an account there but i prefer to use it as little as possible because 1 wrong move and they block your shit instantly.

11-12-2012, 02:59 AM	#13
lucas131 ¯\_(ツ)_/¯ Industry Role: Join Date: Aug 2004 Posts: 11,475	yeah only complaints from paxum ... that refund and card blocked is strange, but this one, come on, why you people didnt asked what will be with your money after card expiration, as i did?

11-12-2012, 03:03 AM	#14
lucas131 ¯\_(ツ)_/¯ Industry Role: Join Date: Aug 2004 Posts: 11,475	btw hope you all will have luck with your money people

11-12-2012, 09:38 AM	#22
Chris Too lazy to set a custom title Industry Role: Join Date: May 2003 Location: icq: 71462500 Skype: Jupzchris Posts: 27,880	Guys , This is not something that we control. We are in constant communication with choice bank regarding this issue and having funds moved back. It generally takes a few days but it seems like in same cases it is take a bit longer. If you are having this issue and YOu have not spoken to me yet already please email me your account id [email protected] Thanks

11-12-2012, 09:47 AM	#23
k0nr4d Confirmed User Industry Role: Join Date: Aug 2006 Location: Poland Posts: 9,228	I just managed to transfer funds from my expired card account ot the chequing account without any problems... __________________ Mechanical Bunny Media Mechbunny Tube Script \| Mechbunny Webcam Aggregator Script \| Custom Web Development

11-13-2012, 07:19 PM	#24
sebaland3 Registered User Join Date: Mar 2006 Posts: 76	Nothing new, anyone got an answer?

11-13-2012, 07:25 PM	#26
brassmonkey Pay It Forward Industry Role: Join Date: Sep 2005 Location: Yo Mama House Posts: 76,899	lol @ hold your id and take a pic fuck that shit __________________ TRUMP 2025 KEKAW!!! - Support The Laken Riley Act!!! END DACA - SUPPORT AZ HCR 2060 52R - email: brassballz-at-techie.com

11-14-2012, 05:11 AM	#28
HomerSimpson Too lazy to set a custom title Industry Role: Join Date: Sep 2005 Location: Springfield Posts: 13,826	I have $2,56 frozen on expired card LOL __________________ Make a bank with Chaturbate - the best selling webcam program Ads that can't be block with AdBlockers !!! /// Best paying popup program (Bitcoin payouts) !!! PHP, MySql, Smarty, CodeIgniter, Laravel, WordPress, NATS... fixing stuff, server migrations & optimizations... My ICQ: 27429884 \| Email:

11-16-2012, 12:39 PM	#31
sebaland3 Registered User Join Date: Mar 2006 Posts: 76	Thanks Paxum, my funds were successfully transferred to the new card.

11-16-2012, 01:11 PM	#33
flashfire ICQ 1 6 7 8 5 3 4 9 2 Join Date: Feb 2003 Posts: 13,098	my expired credit card doesn't work fuck Mastercard these guys have no idea what they are doing

12-08-2012, 05:12 AM	#35
Barnaba Confirmed User Join Date: May 2004 Location: heaven Posts: 82	Same here... sent ticket and email to Chris.

12-08-2012, 12:43 PM	#39
wizzart scriptmaster Industry Role: Join Date: May 2006 Location: Serbia Posts: 5,237	Paxum rules!

12-08-2012, 02:36 PM	#40
Dating Port Useless As Ever Industry Role: Join Date: Jan 2009 Location: Planet Earth Posts: 731	Unfortunately a lot of programs jumped on Paxum right after epass and use it as their only form of payment. I've been using Paxum since they started but now I'm going to have issues because I lost wallet and now live in another state and jumping through all kinds of hoops just to get my ID fixed. In the mean time, Paxum sent me an email saying I have to update my ID. Well it's not that easy since I'm already scrambling to fix it on my end. So now I have to freeze sponsor payments so it doesn't get all fked up on Paxum's end. I don't have this problem with Payoneer, Alertpay, Paypal, Netspend, or other processors, just Paxum. (Netspend isn't a processor but US people can do card to card transfers for free and instantly). On top of that, Payoneer uses Choice bank without problems so the issue is definitely Paxum's. __________________ Email: admin[at]datingport.co.uk - ICQ: 456416181** It's amazing what you (L)earn when you put some effort into it!

12-08-2012, 02:46 PM	#41
marlboroack So Fucking Banned Industry Role: Join Date: Jul 2010 Location: ☣ Posts: 9,327	Ok, this is not a good thread. Freaking me out. It's going to take me DAYS to withdraw all my money from Paxum. LOL

12-08-2012, 03:05 PM	#42
Sid70 Downshifter Industry Role: Join Date: Dec 2002 Location: Road trip Posts: 16,413	Dont be retarded - use Payoneer. __________________ Русня, идите нахуй!

12-08-2012, 03:20 PM	#43
Killswitch 👏 REVOLUTIONARY 👏 Industry Role: Join Date: Oct 2012 Posts: 2,304	Don't be retarded - use real payment methods. __________________