Paxum is fucked up / Owes me $4500 from 12/04/2012 - GoFuckYourself.com

Special Ed · 01-03-2013, 08:04 AM

Paxum...

We sent $4500.00 using Paxum to our account on 12/04/2012. We have no idea where this money is. Apparently Paxum was using a different bank routing company called travelx and they stopped using them because of delays. Delays? Over a month? Paxum never notified us of the bank switch. We use Paxum a lot. We've sent them over $18k in the last 30 days for affiliate payouts who choose Paxum.

We have tickets in their system since 12/12/2012. Another ticket placed on 12/25/2012. They have some idiot in Quebec answering the phone and can't speak to the accounting department directly. He can't see our tickets, he's absolutely no help. Like I said this has been going on for a month now with NO RESULTS.

I am beyond pissed off and we're going to discontinue use of Paxum until this is resolved. Watch it everyone. I'm done with these guys.

candyflip · 01-03-2013, 08:06 AM

That sucks. I avoid these services like the plague, but Paxum doesn't seem to have all their shit together.

Special Ed · 01-03-2013, 08:07 AM

We have two cash programs now and need this resolved. There is no excuse for funds being lost for almost a month! My wife, Lori Anderson and I have been getting the same run around from Ruth and now this Nicholas guy from Paxum that answers the phone. wtf

seXXXhub · 01-03-2013, 08:08 AM

hmph .... that sucks ... ill use paxum too soon .. i hope i wont have these problems ...

WalkerTR · 01-03-2013, 08:16 AM

Move to RedPass.

Special Ed · 01-03-2013, 08:20 AM

Redpass...another fucked up company I'm sure.

Paxum doesn't have a "LIVE PERSON" with a brain to handle customer support. My wife has called a few times and left messages. They do not return phone calls and their ticket system is worthless. All they say is that we've submitted your request to our accounting department. Over 3 weeks ago.

Dirty F · 01-03-2013, 08:24 AM

Yikes, way too many complaints about Paxum in the last year.

MrCain · 01-03-2013, 08:25 AM

While you wait for Paxum to respond, take a look at your console free links. They have consoles.

Dirty F · 01-03-2013, 08:25 AM

Quote:

Originally Posted by Special "Ed"

Redpass...another fucked up company I'm sure.

Nobody seems to have problems with them. Neither do i.
But they also have way less users.
I wish Redpass would be the standard instead of Paxum.

Dirty F · 01-03-2013, 08:26 AM

Quote:

Originally Posted by MrCain

While you wait for Paxum to respond, take a look at your console free links. They have consoles.

Rogue employee

TurboAngel · 01-03-2013, 08:26 AM

That sucks.

Special Ed · 01-03-2013, 08:26 AM

Programs take the risk of using them to pay affiliates. You would think that they would have better performance in handling customer service requests. Especially one that is this old with that much money lost! A company without customer service is useless.

Dirty F · 01-03-2013, 08:27 AM

Oh and ofcourse to the ts:

YOUR MONEY IS IN MOTION

Chris · 01-03-2013, 08:27 AM

Ed,
My apologies you have not been able to reach anyone over the phone the past few days and over the holiday break. Our phone support has worked limited hours with the holiday.

As for switching from travelx without notifying anyone - we did indeed send out emails to everyone who was wiring to them notifying them of the changes.

Let me see if there is anything I can do with ruth to help get this resolved.

Regards
Chris

silent_jinx · 01-03-2013, 08:30 AM

Ed hope you get this sorted out fast...

In the meantime Paxum please fix your shit:
Errors : Funds were not transferred. Please try again later

Chris · 01-03-2013, 08:34 AM

Quote:

Originally Posted by silent_jinx

Ed hope you get this sorted out fast...

In the meantime Paxum please fix your shit:
Errors : Funds were not transferred. Please try again later

Silent_Jinx,
When did you get this error? I just transfered twice to test this and both went through fine.

You can hit me up and let me know when and how it happened for you

email [email protected]

Chris

candyflip · 01-03-2013, 08:36 AM

Quote:

Originally Posted by Chris

Ed,
My apologies you have not been able to reach anyone over the phone the past few days and over the holiday break. Our phone support has worked limited hours with the holiday.

As for switching from travelx without notifying anyone - we did indeed send out emails to everyone who was wiring to them notifying them of the changes.

Let me see if there is anything I can do with ruth to help get this resolved.

Regards
Chris

The holidays aren't / weren't three fucking weeks long. Nice try deflecting things back on him

Penny24Seven · 01-03-2013, 08:37 AM

Are you the one I was talking to about the 200 HD amateur scenes? Your sites ring a bell or maybe you are in Florida also.

Chris · 01-03-2013, 08:38 AM

Quote:

Originally Posted by candyflip

The holidays aren't / weren't three fucking weeks long. Nice try deflecting things back on him

The only time phone support is not answered

1) All lines are busy
2) Past hours
3) Holiday Hours

Not any attempt at deflection at all.

Regards
Chris

Special Ed · 01-03-2013, 08:50 AM

Here's Paxum's latest response:

The accounting department informed us the the situation is still under investigation, as soon as we have an update regarding your wire transfer we will immediately notify you.

Thank you for understanding.
Best regards.

***********************
Thanks for understanding that this is the SAME bullshit for the last three weeks!

seXXXhub · 01-03-2013, 08:52 AM

investigation for what ? lol

Special Ed · 01-03-2013, 08:53 AM

Quote:

Originally Posted by Chris

Ed,
My apologies you have not been able to reach anyone over the phone the past few days and over the holiday break. Our phone support has worked limited hours with the holiday.

As for switching from travelx without notifying anyone - we did indeed send out emails to everyone who was wiring to them notifying them of the changes.

Let me see if there is anything I can do with ruth to help get this resolved.

Regards
Chris

Past few days? Chris...it seems you are about as helpful as the rest of the bunch there at Paxum. No one knows a damn thing. Where are you located? How long have you worked for Paxum? Why would you want to get ahold of Ruth? lol. My wife has spoken to her a bunch of times now. wtf. Really? How about a "SOLID" answer to where my money is!!!!!!! Holidays...GFY

TurboAngel · 01-03-2013, 08:54 AM

Well looks like GFY worked so hopefully things will get worked out.

Special Ed · 01-03-2013, 08:56 AM

Quote:

Originally Posted by Chris

The only time phone support is not answered

1) All lines are busy
2) Past hours
3) Holiday Hours

Not any attempt at deflection at all.

Regards
Chris

Doesn't matter...we called again today and Nicholas was absolutely useless. "I don't know, I can't get in touch with accounting, they don't have phones, we use the ticket system, blah, blah, blah..."

Right...the ticket system has really worked over the past three weeks. Now what's the excuse?

Chris · 01-03-2013, 08:57 AM

Quote:

Originally Posted by Special "Ed"

Past few days? Chris...it seems you are about as helpful as the rest of the bunch there at Paxum. No one knows a damn thing. Where are you located? How long have you worked for Paxum? Why would you want to get ahold of Ruth? lol. My wife has spoken to her a bunch of times now. wtf. Really? How about a "SOLID" answer to where my money is!!!!!!! Holidays...GFY

Ed ,

I live in Austin, Tx. I have worked for paxum from day one..but not sure how any of that is relevant.

I would want to talk to ruth as she was the one handling your issue.

Regards
Chris

DWB · 01-03-2013, 08:59 AM

Bump.

Hope you get your money back quickly.

signupdamnit · 01-03-2013, 09:00 AM

Quote:

Originally Posted by candyflip

That sucks. I avoid these services like the plague, but Paxum doesn't seem to have all their shit together.

I've observed that Paxum is great at protecting themselves and their own interests. It seems at every turn they do the maximum to protect their own interests no matter what the inconvenience or risk is to the customer.

Markul · 01-03-2013, 09:04 AM

Quote:

Originally Posted by Dirty F

Nobody seems to have problems with them. Neither do i.
But they also have way less users.
I wish Redpass would be the standard instead of Paxum.

adultchatpay · 01-03-2013, 09:04 AM

I hope everything will be sorted out, good luck!

signupdamnit · 01-03-2013, 09:05 AM

Quote:

Originally Posted by Chris

Ed ,

I live in Austin, Tx. I have worked for paxum from day one..but not sure how any of that is relevant.

I would want to talk to ruth as she was the one handling your issue.

Regards
Chris

You should really be able to share notes with other employees. Ideally as part of your ticket system. For something like this he should have an answer within two business days. If that isn't possible and it requires an investigation with an external entity such as a bank then he should have their full contact information in his hands to verify it and converse with them himself he chooses. Anything else is shady.

TurboAngel · 01-03-2013, 09:07 AM

I miss Epass.

CyberHustler · 01-03-2013, 09:08 AM

fris · 01-03-2013, 09:10 AM

ruth has always been helpful with me

EddyTheDog · 01-03-2013, 09:15 AM

I hate this idea that everything has to go through 'tickets' - Its happening everywhere now - I lost it the other day with some prick at a delivery company that could not speak to someone who he had already told me was in the next office.

EddyTheDog · 01-03-2013, 09:19 AM

Quote:

Originally Posted by fris

ruth has always been helpful with me

The problem is she will just be able to send a 'ticket' to the correct dept. and then has to wait for an answer which in all likelihood will not be satisfactory.

If she could just call and say 'what the fuck is going on, I need an answer' everyone's lives would be easier.

brassmonkey · 01-03-2013, 09:29 AM

icymelon · 01-03-2013, 09:33 AM

I have been promoting lotzadollars for 2 years and they are one of the good guys in this business. Pretty sad that Paxum doesn't have more personalized service for the medium players. But this issue affects affiliates like myself who are expecting to be paid via paxum.

Special Ed · 01-03-2013, 09:38 AM

Quote:

Originally Posted by Chris

Ed ,

I live in Austin, Tx. I have worked for paxum from day one..but not sure how any of that is relevant.

I would want to talk to ruth as she was the one handling your issue.

Regards
Chris

It's relevant because I want to know who I am talking too. Your background with Paxum will tell me how much help you'll be. No one has been able to tell me anything about my money.

Chris · 01-03-2013, 09:42 AM

Quote:

Originally Posted by Special "Ed"

It's relevant because I want to know who I am talking too. Your background with Paxum will tell me how much help you'll be. No one has been able to tell me anything about my money.

Ed ,
You have added me to icq and I've sent you a message now.

You've sent money to an account that is closed. TravelX will see the account is closed and the wire will bounce back to you. We dropped travelX due to unacceptable delays with adding funds.

To speed up this process your bank can do a recall on the funds.

Again the information of your wire details changing was emailed to you aswell as it was changed in your account. Before you add funds to your account you are required to click the "Add Funds" button in your account and it will display the most current up-to-date information on where to send the money incase of changes and for whatever reason you do not receive our email.

Chris

fitzmulti · 01-03-2013, 09:45 AM

Quote:

Originally Posted by EddyTheDog

I hate this idea that everything has to go through 'tickets' - Its happening everywhere now - I lost it the other day with some prick at a delivery company that could not speak to someone who he had already told me was in the next office.

"Tickets" are just as bad, if not WORSE than calling "customer no-service" and reaching someone in India, who can barely speak, or understand English.

baddog · 01-03-2013, 09:48 AM

Quote:

Originally Posted by TurboAngel

I miss Epass.

How much money did you lose to Epass? You miss iBill too?

BareBacked · 01-03-2013, 09:59 AM

Why would you use these services? Do a search for epass.

LotzaDollars · 01-03-2013, 10:13 AM

Quote:

Originally Posted by MrCain

While you wait for Paxum to respond, take a look at your console free links. They have consoles.

Can you tell me which site you are seeing the console and I'll make sure that is taken care of right away?!

Thanks!

Special Ed · 01-03-2013, 10:17 AM

Quote:

Originally Posted by icymelon

I have been promoting lotzadollars for 2 years and they are one of the good guys in this business. Pretty sad that Paxum doesn't have more personalized service for the medium players. But this issue affects affiliates like myself who are expecting to be paid via paxum.

Hey icymelon...

Thank you for the kind words.

brassmonkey · 01-03-2013, 10:23 AM

Quote:

Originally Posted by BareBacked

Why would you use these services? Do a search for epass.

Validus · 01-03-2013, 10:30 AM

Quote:

Originally Posted by baddog

How much money did you lose to Epass? You miss iBill too?

Funny you mention iBill. I actually saw them processing for a website recently and was surprised. I didn't know they are still up... or back up...

BareBacked · 01-03-2013, 10:33 AM

Quote:

Originally Posted by brassmonkey

What is funny?

TurboAngel · 01-03-2013, 10:46 AM

Quote:

Originally Posted by BareBacked

Why would you use these services? Do a search for epass.

At one time epass was great!

GonZo · 01-03-2013, 10:52 AM

Quote:

Originally Posted by Special "Ed"

Doesn't matter...we called again today and Nicholas was absolutely useless. "I don't know, I can't get in touch with accounting, they don't have phones, we use the ticket system, blah, blah, blah..."

Wow company that handles money and accounting doesnt have a phone?
Ed my friend that should be a red flag for all to see.

Cue Bagdad Ruth to come on and say nothing is going on here.

nikki99 · 01-03-2013, 10:59 AM

tickets are very fast with me , they solve a problem I had in July very fast, Paxum is the best

01-03-2013, 08:04 AM	#1
Special Ed Confirmed User Industry Role: Join Date: Oct 2003 Location: Michigan Posts: 604	Paxum is fucked up / Owes me $4500 from 12/04/2012 Paxum... We sent $4500.00 using Paxum to our account on 12/04/2012. We have no idea where this money is. Apparently Paxum was using a different bank routing company called travelx and they stopped using them because of delays. Delays? Over a month? Paxum never notified us of the bank switch. We use Paxum a lot. We've sent them over $18k in the last 30 days for affiliate payouts who choose Paxum. We have tickets in their system since 12/12/2012. Another ticket placed on 12/25/2012. They have some idiot in Quebec answering the phone and can't speak to the accounting department directly. He can't see our tickets, he's absolutely no help. Like I said this has been going on for a month now with NO RESULTS. I am beyond pissed off and we're going to discontinue use of Paxum until this is resolved. Watch it everyone. I'm done with these guys. __________________ Ed Skype ID: eds_adult_network www.LotzaDollars.com The Original Program! www.Dream-Cash.com Another Great Teen Program! www.GuyDollars.com My Newest Program!

01-03-2013, 08:06 AM	#2
candyflip Carpe Visio Industry Role: Join Date: Jul 2002 Location: New York Posts: 43,057	That sucks. I avoid these services like the plague, but Paxum doesn't seem to have all their shit together. __________________ Spend you some brain. Email Me

01-03-2013, 08:07 AM	#3
Special Ed Confirmed User Industry Role: Join Date: Oct 2003 Location: Michigan Posts: 604	We have two cash programs now and need this resolved. There is no excuse for funds being lost for almost a month! My wife, Lori Anderson and I have been getting the same run around from Ruth and now this Nicholas guy from Paxum that answers the phone. wtf __________________ Ed Skype ID: eds_adult_network www.LotzaDollars.com The Original Program! www.Dream-Cash.com Another Great Teen Program! www.GuyDollars.com My Newest Program!

01-03-2013, 08:16 AM	#5
WalkerTR Confirmed User Join Date: Jun 2006 Posts: 1,646	Move to RedPass. __________________ Blog Commenting Ninja: Special offer: $47.

01-03-2013, 08:20 AM	#6
Special Ed Confirmed User Industry Role: Join Date: Oct 2003 Location: Michigan Posts: 604	Redpass...another fucked up company I'm sure. Paxum doesn't have a "LIVE PERSON" with a brain to handle customer support. My wife has called a few times and left messages. They do not return phone calls and their ticket system is worthless. All they say is that we've submitted your request to our accounting department. Over 3 weeks ago. __________________ Ed Skype ID: eds_adult_network www.LotzaDollars.com The Original Program! www.Dream-Cash.com Another Great Teen Program! www.GuyDollars.com My Newest Program!

01-03-2013, 08:08 AM	#4
seXXXhub Confirmed User Industry Role: Join Date: May 2011 Posts: 628	hmph .... that sucks ... ill use paxum too soon .. i hope i wont have these problems ...

01-03-2013, 08:24 AM	#7
Dirty F Too lazy to set a custom title Industry Role: Join Date: Jul 2001 Posts: 59,204	Yikes, way too many complaints about Paxum in the last year.

01-03-2013, 08:25 AM	#8
MrCain Confirmed User Join Date: Jun 2006 Posts: 3,332	While you wait for Paxum to respond, take a look at your console free links. They have consoles. __________________ Sigmund

01-03-2013, 08:26 AM	#11
TurboAngel H.B.I.C. Industry Role: Join Date: Jun 2003 Location: NC Posts: 30,122	That sucks.

01-03-2013, 08:27 AM	#13
Dirty F Too lazy to set a custom title Industry Role: Join Date: Jul 2001 Posts: 59,204	Oh and ofcourse to the ts: YOUR MONEY IS IN MOTION

01-03-2013, 08:27 AM	#14
Chris Too lazy to set a custom title Industry Role: Join Date: May 2003 Location: icq: 71462500 Skype: Jupzchris Posts: 27,880	Ed, My apologies you have not been able to reach anyone over the phone the past few days and over the holiday break. Our phone support has worked limited hours with the holiday. As for switching from travelx without notifying anyone - we did indeed send out emails to everyone who was wiring to them notifying them of the changes. Let me see if there is anything I can do with ruth to help get this resolved. Regards Chris

01-03-2013, 08:30 AM	#15
silent_jinx Registered User Industry Role: Join Date: Mar 2004 Posts: 39	Ed hope you get this sorted out fast... In the meantime Paxum please fix your shit: Errors : Funds were not transferred. Please try again later

01-03-2013, 08:37 AM	#18
Penny24Seven So Fucking What Industry Role: Join Date: Jun 2007 Location: USA Posts: 6,287	Are you the one I was talking to about the 200 HD amateur scenes? Your sites ring a bell or maybe you are in Florida also. __________________ Our site is coming soon. It will be one of the best ever! I know so. Brian and Penny

01-03-2013, 08:50 AM	#20
Special Ed Confirmed User Industry Role: Join Date: Oct 2003 Location: Michigan Posts: 604	Here's Paxum's latest response: The accounting department informed us the the situation is still under investigation, as soon as we have an update regarding your wire transfer we will immediately notify you. Thank you for understanding. Best regards. *********************** Thanks for understanding that this is the SAME bullshit for the last three weeks! __________________ Ed Skype ID: eds_adult_network www.LotzaDollars.com The Original Program! www.Dream-Cash.com Another Great Teen Program! www.GuyDollars.com My Newest Program!

01-03-2013, 08:52 AM	#21
seXXXhub Confirmed User Industry Role: Join Date: May 2011 Posts: 628	investigation for what ? lol

01-03-2013, 08:54 AM	#23
TurboAngel H.B.I.C. Industry Role: Join Date: Jun 2003 Location: NC Posts: 30,122	Well looks like GFY worked so hopefully things will get worked out.

01-03-2013, 08:59 AM	#26
DWB Registered User Industry Role: Join Date: Jul 2003 Location: Encrypted. Access denied. Posts: 31,779	Bump. Hope you get your money back quickly.

01-03-2013, 09:04 AM	#29
adultchatpay Let's Make Money Industry Role: Join Date: Dec 2008 Posts: 8,784	I hope everything will be sorted out, good luck!

01-03-2013, 09:07 AM	#31
TurboAngel H.B.I.C. Industry Role: Join Date: Jun 2003 Location: NC Posts: 30,122	I miss Epass.

01-03-2013, 09:08 AM	#32
CyberHustler Unregistered Abuser Industry Role: Join Date: Feb 2006 Posts: 25,249

01-03-2013, 09:10 AM	#33
fris Too lazy to set a custom title Industry Role: Join Date: Aug 2002 Posts: 55,289	ruth has always been helpful with me __________________ Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence. WP Stuff

01-03-2013, 09:15 AM	#34
EddyTheDog Just Doing My Own Thing Industry Role: Join Date: Jan 2011 Location: London, Spain, New Zealand, GFY - Not Croydon... Posts: 25,039	I hate this idea that everything has to go through 'tickets' - Its happening everywhere now - I lost it the other day with some prick at a delivery company that could not speak to someone who he had already told me was in the next office. __________________ - Chaturbate Script - https://gfy.com/fucking-around-and-b...er-issues.html - Now supports White Labels

01-03-2013, 09:29 AM	#36
brassmonkey Pay It Forward Industry Role: Join Date: Sep 2005 Location: Yo Mama House Posts: 76,995	__________________ TRUMP 2025 KEKAW!!! - The Laken Riley Act Is Law! DACA ENDED - SUPPORT AZ HCR 2060 52R - email: brassballz-at-techie.com

01-03-2013, 09:33 AM	#37
icymelon Confirmed User Industry Role: Join Date: Dec 2007 Location: Las Vegas Posts: 3,220	I have been promoting lotzadollars for 2 years and they are one of the good guys in this business. Pretty sad that Paxum doesn't have more personalized service for the medium players. But this issue affects affiliates like myself who are expecting to be paid via paxum. __________________ Network Of Adult Blogs With Hardlink Rentals Available

01-03-2013, 09:59 AM	#42
BareBacked Confirmed User Join Date: Feb 2007 Location: www.BareBacked.com Posts: 3,685	Why would you use these services? Do a search for epass. __________________ NEW SITE PAYING $30 for a $1 TRIAL Selfies

01-03-2013, 10:59 AM	#50
nikki99 Supermodel Industry Role: Join Date: Nov 2004 Location: Sodoma & Gomorra Posts: 22,863	tickets are very fast with me , they solve a problem I had in July very fast, Paxum is the best __________________ SMC Revenue - Best Tgirl websites of the world now VR Non exclusive BIG Tranny/shemale Package for sale, full 2257 - hit me up skype: nikkimontero Last edited by nikki99; 01-03-2013 at 11:00 AM..