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Old 01-03-2013, 11:05 AM   #51
JFK
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Fitty problems
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Old 01-03-2013, 11:08 AM   #52
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ruth has always been helpful with me
same here
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Old 01-03-2013, 11:10 AM   #53
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I've observed that Paxum is great at protecting themselves and their own interests. It seems at every turn they do the maximum to protect their own interests no matter what the inconvenience or risk is to the customer.
Like 99% of all business that are making big dollars, but the fact is that its this is not good for there business
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Old 01-03-2013, 11:11 AM   #54
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Why would you use these services? Do a search for epass.
Because one or two bad apples doesn't ruin them all, you just get smarter before each bite.
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Old 01-03-2013, 11:11 AM   #55
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tickets are very fast with me , they solve a problem I had in July very fast, Paxum is the best
I guess that means the OP is making this shit up.
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Old 01-03-2013, 11:22 AM   #56
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I want to put this here : https://gfy.com/showthread.php?t=1095058

Incase anyone wants to avoid anything like this in the future the threat i linked to explains why it is extremely important that you use our system correctly and follow the system we have in place when sending money so things like this dont happen.
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Old 01-03-2013, 11:26 AM   #57
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I want to put this here : https://gfy.com/showthread.php?t=1095058

Incase anyone wants to avoid anything like this in the future the threat i linked to explains why it is extremely important that you use our system correctly and follow the system we have in place when sending money so things like this dont happen.
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Old 01-03-2013, 11:38 AM   #58
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ruth has always been helpful with me
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same here
Here too
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Old 01-03-2013, 01:05 PM   #59
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What is funny?
their not epass
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Old 01-03-2013, 01:05 PM   #60
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Past few days? Chris...it seems you are about as helpful as the rest of the bunch there at Paxum. No one knows a damn thing. Where are you located? How long have you worked for Paxum? Why would you want to get ahold of Ruth? lol. My wife has spoken to her a bunch of times now. wtf. Really? How about a "SOLID" answer to where my money is!!!!!!! Holidays...GFY
What do you expect from Octav and his dick pill crew, seriously.
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Old 01-03-2013, 01:23 PM   #61
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that sucks man hopefully you can get your money back

good luck
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Old 01-03-2013, 01:38 PM   #62
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Special "Ed"

Just to let you know that when you are here http://www.lotzadollars.com/ the LOTZA PROGRAMS menu tab don't work you are missing a "s"

bad link: lotzadollars.com/external.php?page=program

lotzadollars.com/external.php?page=programs

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Old 01-03-2013, 01:52 PM   #63
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My last wire out of Paxum got lost in Bucharest for a few days, but they sorted it out. I hope they get it fixed for you soon.
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Old 01-03-2013, 02:01 PM   #64
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At one time epass was great!
not for people that lost 20k+ when they closed.
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Old 01-03-2013, 02:02 PM   #65
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How much money did you lose to Epass? You miss iBill too?
dont forget globill ;)
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Old 01-03-2013, 02:05 PM   #66
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Doesn't matter...we called again today and Nicholas was absolutely useless. "I don't know, I can't get in touch with accounting, they don't have phones, we use the ticket system, blah, blah, blah..."

Right...the ticket system has really worked over the past three weeks. Now what's the excuse?
That's not good to be fucked around that long, but not using phones between departments isn't a bad thing then nobody can claim they talked to blah who said blahblah, when they didnt.
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Old 01-03-2013, 02:14 PM   #67
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not for people that lost 20k+ when they closed.
No shit but at one time they were the best thing out there.


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Old 01-03-2013, 02:53 PM   #68
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Paxum...

We sent $4500.00 using Paxum to our account on 12/04/2012. We have no idea where this money is. Apparently Paxum was using a different bank routing company called travelx and they stopped using them because of delays. Delays? Over a month? Paxum never notified us of the bank switch. We use Paxum a lot. We've sent them over $18k in the last 30 days for affiliate payouts who choose Paxum.

We have tickets in their system since 12/12/2012. Another ticket placed on 12/25/2012. They have some idiot in Quebec answering the phone and can't speak to the accounting department directly. He can't see our tickets, he's absolutely no help. Like I said this has been going on for a month now with NO RESULTS.

I am beyond pissed off and we're going to discontinue use of Paxum until this is resolved. Watch it everyone. I'm done with these guys.
I have an offer for you, but I'm not to benefit much off expressing it even . . . just tell me WHY?
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Old 01-03-2013, 03:17 PM   #69
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At one time epass was great!
At one time triceratops roamed the earth. .. What is your point LOL
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Old 01-03-2013, 04:00 PM   #70
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Wait, so you have no connection to "accounting" aside from tickets? Even the guy doing the customer service? Where exactly is "accounting" located that they don't have a phone line you can speak to rofl.
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Old 01-03-2013, 04:08 PM   #71
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I'm "just a rep" and I can contact accounting anytime. Phone, email, AIM or walk to their desk in another building.

Get yer shit together!!
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Old 01-03-2013, 04:08 PM   #72
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Wait, so you have no connection to "accounting" aside from tickets? Even the guy doing the customer service? Where exactly is "accounting" located that they don't have a phone line you can speak to rofl.
accounting department is next to the penis stretchers.
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Old 01-03-2013, 04:10 PM   #73
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dont forget globill ;)
I was going to name a bunch but realized she would not "get it." See below.

Quote:
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No shit but at one time they were the best thing out there.


Your post whoring has hit new lows; and you wonder why my attitude towards you has changed.
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Old 01-03-2013, 04:12 PM   #74
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I was going to name a bunch but realized she would not "get it." See below.



Your post whoring has hit new lows; and you wonder why my attitude towards you has changed.
only gfy does the guy with 91,000 posts complain about someone else post whoring.
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Old 01-03-2013, 04:39 PM   #75
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check paxum bank website.... it says a lot ;]
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Old 01-04-2013, 07:30 AM   #76
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Is it only me or paxum have a new wire fee of 50$.
My bank: 35$.
Paxum bank: 35$
Paxum: 50$ "add funds by Wire Transfer - fee 50.00 USD"
$110 for a fck wire, insane.
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Old 01-04-2013, 09:27 AM   #77
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Fitty problems
how do u do it ?
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Old 01-04-2013, 09:51 AM   #78
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Wait, so you have no connection to "accounting" aside from tickets? Even the guy doing the customer service? Where exactly is "accounting" located that they don't have a phone line you can speak to rofl.
You know that was bullshit.
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Old 01-04-2013, 10:02 AM   #79
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I'm curious of the official response on that. Accounting should be done in an office, someone should be doing it, so how to get a hold of the person/s doing that. That location should not be some secret info. I was under the impression that was done in their HQ, it seems its not.
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Old 01-04-2013, 10:17 AM   #80
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Is it only me or paxum have a new wire fee of 50$.
My bank: 35$.
Paxum bank: 35$
Paxum: 50$ "add funds by Wire Transfer - fee 50.00 USD"
$110 for a fck wire, insane.
New? It has always been that price. ($50)
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Old 01-04-2013, 10:39 AM   #81
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I'm curious of the official response on that. Accounting should be done in an office, someone should be doing it, so how to get a hold of the person/s doing that. That location should not be some secret info. I was under the impression that was done in their HQ, it seems its not.
chris will be here shortly to tell you how stupid you are and that you should have received the email.
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Old 01-04-2013, 10:50 AM   #82
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only gfy does the guy with 91,000 posts complain about someone else post whoring.
Thanks!

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Old 01-04-2013, 10:50 AM   #83
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only gfy does the guy with 91,000 posts complain about someone else post whoring.
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Old 01-04-2013, 10:55 AM   #84
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Our customer service department handles all incoming queries. Once the query has been received it is evaluated by a customer service rep and the next course of action is determined and then done. When that involves communicating with another department (accounting, tech, etc), we use our internal ticket system and email to ensure the best efficiency, and also to ensure that everything is properly recorded for future reference.
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Paxum ...... Paxum Bank
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Last edited by RuthB; 01-04-2013 at 10:56 AM..
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Old 01-04-2013, 10:59 AM   #85
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how do u do it ?
www.fittybot.com
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Old 01-04-2013, 11:30 AM   #86
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New? It has always been that price. ($50)
You are right.

The $35 taken from paxum bank is new.

In december, I transfered 3k, they deposited 3k into my account and took off the $50 in fee.

In january, I transfered 3k, they deposited $2965 and debited $50 in fee.


Can someone confirm this or I'm crazy?
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Old 01-04-2013, 11:36 AM   #87
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You are right.

The $35 taken from paxum bank is new.

In december, I transfered 3k, they deposited 3k into my account and took off the $50 in fee.

In january, I transfered 3k, they deposited $2965 and debited $50 in fee.


Can someone confirm this or I'm crazy?
Hi cwd,

It is likely an intermediary bank fee, that $35 is not a fee charged by us. Please email me your account email address and I'll look into it for you. - [email protected]

Thanks,
Ruth
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Old 01-04-2013, 11:42 AM   #88
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Paxum sucks.
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Old 01-04-2013, 11:50 AM   #89
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Ed ,

I live in Austin, Tx. I have worked for paxum from day one..but not sure how any of that is relevant.

I would want to talk to ruth as she was the one handling your issue.

Regards
Chris
It's relevant because you're not in a central office. Regardless of what you think, this does matter.
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Old 01-04-2013, 12:09 PM   #90
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Funny you mention iBill. I actually saw them processing for a website recently and was surprised. I didn't know they are still up... or back up...
Wow !! Then i guess the post i made and bumped every day for more than a year about IBill and Globill re opening flew under your radar ?
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Old 01-04-2013, 02:31 PM   #91
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Did thing's get fixed?
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Old 01-04-2013, 02:49 PM   #92
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Paxum is the devil reincarnate
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Old 01-04-2013, 02:51 PM   #93
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Paxum is the devil reincarnate
more like a bad batch of dick pills
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Old 01-04-2013, 03:00 PM   #94
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same here
With me as well.
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Old 01-04-2013, 03:01 PM   #95
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Paxum is the devil reincarnate
the devil!
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Old 01-04-2013, 03:44 PM   #96
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Our customer service department handles all incoming queries. Once the query has been received it is evaluated by a customer service rep and the next course of action is determined and then done. When that involves communicating with another department (accounting, tech, etc), we use our internal ticket system and email to ensure the best efficiency, and also to ensure that everything is properly recorded for future reference.
There are advanced phone systems that can do that too. Lawyers don't use ticket systems but somehow have automated billing and tracking on calls, email and computer work as well as how many copies were made on the copy machine. Look into it.

I have always found that companies that use ticket systems mean there are lots of problems and a way to avoid individuals. Least efficient method of handling customers and problems

PERID
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Old 01-04-2013, 03:53 PM   #97
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To give money of these sums with a company that is basically doing banking for you to not have 24/7 phone support 365 days a year that can give you a real answer is a joke. If chase told me they might not answer the phone on christmas or they had to call me back for something I would take my business elsewhere.how is it possible that your phone line can even be busy. You have 1 line? What kind of old technology do you use that its even possible for your phone line to be busy. Thats laughable.
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Old 01-04-2013, 04:02 PM   #98
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To give money of these sums with a company that is basically doing banking for you to not have 24/7 phone support 365 days a year that can give you a real answer is a joke. If chase told me they might not answer the phone on christmas or they had to call me back for something I would take my business elsewhere.how is it possible that your phone line can even be busy. You have 1 line? What kind of old technology do you use that its even possible for your phone line to be busy. Thats laughable.
Uhmmm even the main government tax office phone lines are busy here.. They pay for a certain number of lines, and when they're full you get a busy signal.

They can't just pay for unlimited lines, and it would be useless anyway if they can't manage that number of calls efficiently.
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Old 01-04-2013, 04:06 PM   #99
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Originally Posted by Supz View Post
To give money of these sums with a company that is basically doing banking for you to not have 24/7 phone support 365 days a year that can give you a real answer is a joke. If chase told me they might not answer the phone on christmas or they had to call me back for something I would take my business elsewhere.how is it possible that your phone line can even be busy. You have 1 line? What kind of old technology do you use that its even possible for your phone line to be busy. Thats laughable.
chase bank was open on christmas?
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Old 01-04-2013, 04:11 PM   #100
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Bet everyone here bitching about paxum use it on a daily basis
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