Is it normal for members to purchase 1 month and cancel before rebill? - GoFuckYourself.com

kadudu · 02-02-2015, 12:59 PM

I've got 1 month recurring memberships and the content is good, but lately it seems like I'm getting a good amount of users purchasing 1 month recurring and right afterwards setting up to cancel the rebill and expire their membership after the month is up.

Does anyone here experience this as well? Is this just normal practice for a lot of paysite users these days?

iSpyCams · 02-02-2015, 01:02 PM

Yes, for me it seems people are more and more aware of recurring billing and how it ads up. Especially at the beginning of the year when they are going over their statements looking for tax deductions.

But if you have affiliates sending joins that immediately cancel you may want to look and see if it's all coming from the same place, it may not be a coincidence.

jsmih · 02-02-2015, 06:01 PM

It's a way for them to not forget to cancel before the rebill. When they first join they have the whole catalog of material. For month two, they're basically judging the value of staying as a member on whatever updates you will be doing. Even if they like your content it often makes better financial sense for them to sit it out for a few months then rejoin to "catch up".

SplatterMaster · 02-02-2015, 06:09 PM

Do you offer a discount for recurring? If so they sign-up at the cheaper recurring price and then cancel.
Normal today is for someone to sign up with a stolen credit card, rip your site, and post your content on one linking boards so they can profit more off your site than you do

shake · 02-02-2015, 06:27 PM

Yes, you sometimes seem members turn off rebill before even logging in for the first time!

SilentKnight · 02-02-2015, 06:37 PM

Leave them with a teaser preview of what's upcoming on the next month's update. Cherry pick the preview content...go with a sample of the very best.

Doesn't always work - but anything's worth a try to keep them rebilling. Combine it with a rebill discount (as mentioned above).

geedub · 02-02-2015, 06:52 PM

People do this all the time with my paysite, more than buy trials even if I specify unlimited access trials.

mineistaken · 02-02-2015, 08:21 PM

Cheaper option than non recurring and you get members taking advantage knowing they won't renew.

Theo · 02-02-2015, 08:27 PM

Its fairly common, several sites have been using a 10 dollar more expensive non recurring monthly subscription with good results.

duk75 · 02-03-2015, 01:08 AM

Quote:

Originally Posted by AVN Theo

Its fairly common, several sites have been using a 10 dollar more expensive non recurring monthly subscription with good results.

Which ones?

Theo · 02-03-2015, 07:06 AM

I don't remember, but the first I just checked (Met Art,) is doing it.

TeenCat · 02-03-2015, 07:15 AM

Quote:

Originally Posted by jsmih

It's a way for them to not forget to cancel before the rebill. When they first join they have the whole catalog of material. For month two, they're basically judging the value of staying as a member on whatever updates you will be doing. Even if they like your content it often makes better financial sense for them to sit it out for a few months then rejoin to "catch up".

now this is exactly how i am doing it, and i think others also

nothing special to think about, just normal human sense

czarina · 02-03-2015, 07:24 AM

Quote:

Originally Posted by pompousjohn

Yes, for me it seems people are more and more aware of recurring billing and how it ads up. Especially at the beginning of the year when they are going over their statements looking for tax deductions.

But if you have affiliates sending joins that immediately cancel you may want to look and see if it's all coming from the same place, it may not be a coincidence.

Unless it is a revshare sponsor. Then it doesn't matter.

Cherry7 · 02-03-2015, 02:07 PM

Anyone with an IQ in double figures would do it, download like mad everything watch at leasure, come back if it was really good in a couple of years to see if all new content...very often is not.

Jman · 02-03-2015, 02:14 PM

Yup and that is why you mail your ex members with a welcome back discount offer ;) If you got Nats 4.1 you can let 3xpromo.com do it for you ;)

iSpyCams · 02-03-2015, 02:23 PM

Quote:

Originally Posted by czarina

Unless it is a revshare sponsor. Then it doesn't matter.

True. With revshare you don't have the same vulnerability.

2MuchMark · 02-03-2015, 02:41 PM

Quote:

Originally Posted by kadudu

I've got 1 month recurring memberships and the content is good, but lately it seems like I'm getting a good amount of users purchasing 1 month recurring and right afterwards setting up to cancel the rebill and expire their membership after the month is up.

So simple. Email your client, thank him for his business, and ask him why he chose to cancel. Invite him back for a free month if he can give you some advice on how to keep him around longer. You will gain a ton more information this way.

PaperstreetWinston · 02-03-2015, 03:54 PM

yep, thats why you should offer a discount to retain ;)

RyuLion · 02-03-2015, 04:05 PM

Quote:

Originally Posted by AVN Theo

Its fairly common, several sites have been using a 10 dollar more expensive non recurring monthly subscription with good results.

Yes, we do this too.

avrevenue · 02-03-2015, 08:16 PM

Quote:

Originally Posted by AVN Theo

I don't remember, but the first I just checked (Met Art,) is doing it.

At AV Revenue, our recurring price is $29.95 and one month non-recurring price is $39.90. A lot of members prefer to take one month without rebilling and then come back two 2 or 3 months later. Some of them take one month at $39.90 and then buy a 6 months

Freax · 02-03-2015, 09:16 PM

Yes a common practice. Its the lurker quote.
The sign in and starting download all your content.

You can avoid it if you has a lot of content, they can't download in one month :-)
You always change or upload new
And setup a much cheaper 3 month offer. It helps for around 15% to signup this instead the 1 Month

petwussy00 · 02-03-2015, 10:20 PM

I agree!

iamBoogieman · 02-04-2015, 12:42 AM

Normal.

MiamiBoyz · 02-04-2015, 12:58 AM

It's what I do.

Roald · 02-04-2015, 01:17 AM

Quote:

Originally Posted by **********

So simple. Email your client, thank him for his business, and ask him why he chose to cancel. Invite him back for a free month if he can give you some advice on how to keep him around longer. You will gain a ton more information this way.

This would be of no use. They cancell right after they join, the only reason they cancell right away is so they don't forget it and get hit with the rebill.

hadden · 02-04-2015, 04:47 AM

I have organic traffic so that doesn't include much fraud or cheapskates.

carpocratian · 02-04-2015, 11:11 AM

That's a very, very common practice and has been popular for many years.

Back when I personally subscribed to porn websites, I always did that. If I liked the site and felt that it was worth sticking with, I would just re-subscribe at the end of the month and let the rebills occur naturally. If I didn't think it was worth it, by cancelling at the beginning I removed the risk of forgetting to cancel later.

Most of the time I didn't choose to re-subscribe, because it was easy to watch all the content on the site in a month's time and the updates weren't frequent enough to be worth $29.99 (or whatever) a month. The ones I stuck with were invariably the mega-multi-sites that had far more existing content than I could work through in four weeks.

I haven't subscribed to one in years, but I still do a fair amount of IT consulting work for pornsite owners, so I get to see their content, how often it's updated, etc. I have helped a few go through their competitors websites to find out what they were concentrating on, so my clients could concentrate on something else. Overall, my assessment of subscription pornsites hasn't changed in the last few years - most still don't have enough existing content or frequent enough updates to make them worth $29.99 a month.

If I were you, I would go through your pornsite and look at is the way a subscriber would. Is there enough there to be worth paying for a subscription each month, as opposed to spending roughly the same thing for a megasite, or even one of your competitor's sites? If not, what value-added services can you provide to give you the edge?

kadudu · 02-05-2015, 02:05 PM

Thanks for the replies, guys. I think I might add another one month non-recurring option that's a little more expensive just like how met-art and some other sites are doing. It's worth a try.

altmman · 02-05-2015, 03:10 PM

Happens to me a lot. I'd say if I sell 5 memberships, 3 will cancel the auto rebill. And I'm charging the lowest monthly fee CCBill will allow.

epitome · 02-05-2015, 03:15 PM

Quote:

Originally Posted by Jman

Yup and that is why you mail your ex members with a welcome back discount offer ;) If you got Nats 4.1 you can let 3xpromo.com do it for you ;)

Anyone not already doing that has no business running a paysite.

epitome · 02-05-2015, 03:16 PM

Quote:

Originally Posted by altmman

Happens to me a lot. I'd say if I sell 5 memberships, 3 will cancel the auto rebill. And I'm charging the lowest monthly fee CCBill will allow.

Ah, no wonder. By charging so little you're practically screaming "my site has no value."

altmman · 02-05-2015, 05:10 PM

Quote:

Originally Posted by epitome

Ah, no wonder. By charging so little you're practically screaming "my site has no value."

Or im appealing to people who say "Im not paying $14.95, fuck this. If I search for a few minutes I can find this video or a better one somewhere for free".
Thats reality in 2015

Struggle4Bucks · 02-05-2015, 07:30 PM

Quote:

Originally Posted by kadudu

Thanks for the replies, guys. I think I might add another one month non-recurring option that's a little more expensive just like how met-art and some other sites are doing. It's worth a try.

I once had a monthly recurring membership and a more expensive 1 month non-recurring membership. A lot of people chose the non-recurring option. I deleted the 1 month non-recurring; it doubled rebills within months so was absolutely worth deleting the non-recurring 1 month option. I did add a non-recurring 3 month option for the price of 2 months. People who really really don't want a recurring membership can purchase that option. That worked out pretty well too...

CaptainHowdy · 02-05-2015, 07:33 PM

Yes and no.

fappingJack · 02-05-2015, 09:52 PM

depends on them.

02-02-2015, 12:59 PM	#1
kadudu Confirmed User Industry Role: Join Date: Mar 2011 Posts: 220	Is it normal for members to purchase 1 month and cancel before rebill? I've got 1 month recurring memberships and the content is good, but lately it seems like I'm getting a good amount of users purchasing 1 month recurring and right afterwards setting up to cancel the rebill and expire their membership after the month is up. Does anyone here experience this as well? Is this just normal practice for a lot of paysite users these days?

02-02-2015, 01:02 PM	#2
iSpyCams Amateur Gynecologist Industry Role: Join Date: May 2009 Location: Medellin Posts: 4,436	Yes, for me it seems people are more and more aware of recurring billing and how it ads up. Especially at the beginning of the year when they are going over their statements looking for tax deductions. But if you have affiliates sending joins that immediately cancel you may want to look and see if it's all coming from the same place, it may not be a coincidence. __________________ - As soon as I think up a good sig it's going here.

02-02-2015, 06:27 PM	#5
shake frc Industry Role: Join Date: Jul 2003 Location: Bitcoin wallet Posts: 4,664	Yes, you sometimes seem members turn off rebill before even logging in for the first time! __________________ Crazy fast VPS for $10 a month. Try with $20 free credit

02-02-2015, 06:52 PM	#7
geedub Confirmed User Industry Role: Join Date: Jun 2005 Location: concrete jungle Posts: 3,488	People do this all the time with my paysite, more than buy trials even if I specify unlimited access trials. __________________ Reliable web host that actually cares, tell em geedub sent ya. Vacares

02-03-2015, 02:07 PM	#14
Cherry7 Confirmed User Join Date: Aug 2005 Location: UK Posts: 3,564	Anyone with an IQ in double figures would do it, download like mad everything watch at leasure, come back if it was really good in a couple of years to see if all new content...very often is not. __________________ My Neighbour Butterfly PORN-The Musical The Long Goodbye Cinema Erotique

02-02-2015, 06:01 PM	#3
jsmih Confirmed User Industry Role: Join Date: Oct 2010 Posts: 334	It's a way for them to not forget to cancel before the rebill. When they first join they have the whole catalog of material. For month two, they're basically judging the value of staying as a member on whatever updates you will be doing. Even if they like your content it often makes better financial sense for them to sit it out for a few months then rejoin to "catch up".

02-02-2015, 06:09 PM	#4
SplatterMaster Confirmed User Industry Role: Join Date: Jan 2012 Location: cyberspace Posts: 790	Do you offer a discount for recurring? If so they sign-up at the cheaper recurring price and then cancel. Normal today is for someone to sign up with a stolen credit card, rip your site, and post your content on one linking boards so they can profit more off your site than you do

02-02-2015, 06:37 PM	#6
SilentKnight Megan Fox's fluffer Industry Role: Join Date: Oct 2005 Location: shooting pool in Elysium Posts: 24,818	Leave them with a teaser preview of what's upcoming on the next month's update. Cherry pick the preview content...go with a sample of the very best. Doesn't always work - but anything's worth a try to keep them rebilling. Combine it with a rebill discount (as mentioned above).

02-02-2015, 08:21 PM	#8
mineistaken See signature :) Industry Role: Join Date: Apr 2007 Location: ICQ 363 097 773 Posts: 29,656	Cheaper option than non recurring and you get members taking advantage knowing they won't renew.

02-02-2015, 08:27 PM	#9
Theo HAL 9000 Industry Role: Join Date: May 2001 Posts: 34,524	Its fairly common, several sites have been using a 10 dollar more expensive non recurring monthly subscription with good results.

02-03-2015, 07:06 AM	#11
Theo HAL 9000 Industry Role: Join Date: May 2001 Posts: 34,524	I don't remember, but the first I just checked (Met Art,) is doing it.

02-03-2015, 02:14 PM	#15
Jman Too lazy to set a custom title Industry Role: Join Date: Sep 2003 Location: Canuckstikan Posts: 22,659	Yup and that is why you mail your ex members with a welcome back discount offer ;) If you got Nats 4.1 you can let 3xpromo.com do it for you ;) __________________ Wowify AI API Porn.AI Affiliates Porn AI email: [email protected] skype: jean.francois.laverdiere TG: @jman1216

02-03-2015, 03:54 PM	#18
PaperstreetWinston Confirmed User Industry Role: Join Date: Jan 2014 Posts: 2,604	yep, thats why you should offer a discount to retain ;) __________________ Winston Affiliate Support PaperstreetCash MYLFMoney Charger Cash Skype: mikrocosmos1 Email: [email protected]

02-03-2015, 09:16 PM	#21
Freax Confirmed User Industry Role: Join Date: Feb 2011 Location: Somewhere out there Posts: 191	Yes a common practice. Its the lurker quote. The sign in and starting download all your content. You can avoid it if you has a lot of content, they can't download in one month :-) You always change or upload new And setup a much cheaper 3 month offer. It helps for around 15% to signup this instead the 1 Month __________________ We sell and buy Content, Domains, WebHosting VPS Servers Worldwide, WP Adult Design + Optimation, Bitcoin Payment Processing. SOCIALMEDIA MARKETING - FB FanPages, FB Groups & Advertising. EMAIL: freax(at)tutanota(dot)com

02-03-2015, 10:20 PM	#22
petwussy00 So Fucking Banned Industry Role: Join Date: Jan 2015 Posts: 59	I agree!

02-04-2015, 12:42 AM	#23
iamBoogieman So Fucking Banned Industry Role: Join Date: Dec 2014 Location: Somewhere out there. :) Posts: 1,329	Normal.

02-04-2015, 12:58 AM	#24
MiamiBoyz fgfdftre6 Industry Role: Join Date: Oct 2012 Location: In the closet with your dad! Posts: 6,690	It's what I do.

02-04-2015, 04:47 AM	#26
hadden So Fucking Banned Join Date: Aug 2006 Posts: 1,440	I have organic traffic so that doesn't include much fraud or cheapskates.

02-04-2015, 11:11 AM	#27
carpocratian Confirmed User Industry Role: Join Date: Jun 2014 Posts: 198	That's a very, very common practice and has been popular for many years. Back when I personally subscribed to porn websites, I always did that. If I liked the site and felt that it was worth sticking with, I would just re-subscribe at the end of the month and let the rebills occur naturally. If I didn't think it was worth it, by cancelling at the beginning I removed the risk of forgetting to cancel later. Most of the time I didn't choose to re-subscribe, because it was easy to watch all the content on the site in a month's time and the updates weren't frequent enough to be worth $29.99 (or whatever) a month. The ones I stuck with were invariably the mega-multi-sites that had far more existing content than I could work through in four weeks. I haven't subscribed to one in years, but I still do a fair amount of IT consulting work for pornsite owners, so I get to see their content, how often it's updated, etc. I have helped a few go through their competitors websites to find out what they were concentrating on, so my clients could concentrate on something else. Overall, my assessment of subscription pornsites hasn't changed in the last few years - most still don't have enough existing content or frequent enough updates to make them worth $29.99 a month. If I were you, I would go through your pornsite and look at is the way a subscriber would. Is there enough there to be worth paying for a subscription each month, as opposed to spending roughly the same thing for a megasite, or even one of your competitor's sites? If not, what value-added services can you provide to give you the edge?

02-05-2015, 02:05 PM	#28
kadudu Confirmed User Industry Role: Join Date: Mar 2011 Posts: 220	Thanks for the replies, guys. I think I might add another one month non-recurring option that's a little more expensive just like how met-art and some other sites are doing. It's worth a try.

02-05-2015, 03:10 PM	#29
altmman Confirmed User Industry Role: Join Date: Jan 2015 Location: usa Posts: 468	Happens to me a lot. I'd say if I sell 5 memberships, 3 will cancel the auto rebill. And I'm charging the lowest monthly fee CCBill will allow.

02-05-2015, 07:33 PM	#34
CaptainHowdy Too lazy to set a custom title Industry Role: Join Date: Dec 2004 Location: Happy in the dark. Posts: 92,985	Yes and no. __________________ FLASH SALE INSANITY! deal with a 100% Trusted Seller Buy Traffic Spots on a High-Quality Network 1 Year or Lifetime — That’s Right, Until the Internet Explodes!

02-05-2015, 09:52 PM	#35
fappingJack So Fucking Banned Industry Role: Join Date: Dec 2014 Location: somewhere down the road Posts: 2,172	depends on them.