Business Namecheap royally fucked me. - GoFuckYourself.com

Oracle Porn · 04-03-2016, 12:37 PM

So I had/have a good domain, it showed expiration date of 2020 and I login every month to my namecheap account to make sure I don't have any expiring domains I want to renew.

Today I went to the url of one of my domains and I see it expired, I was like WTF. Since its an LLLL.com I was mad, went to my namecheap account and I see expiration date year 2020.

Support gives me this answer:
Thank you for holding. Unfortunately, the domain name expired on 3/9/2016. The information in your account was displayed incorrectly, so I updated it.
It is still possible to renew the domain at the regular rate
Yes, I understand your frustration. Unfortunately, the domain name was last renewed on 2/18/2015. Since the incorrect expiry date was indicated in the account, no renewal notice was sent

This has cost me some money in lost revenue, is there anything I can do? is this normal? One thing I know is that after over 10 years with them I'm moving away, where to though?

woj · 04-03-2016, 01:04 PM

many registrars play games like that... when the name is worthless they send you a reminder just about every day before and after the domain expires...

when the domain is actually valuable, many registrars seem to have glitches like you've experienced... :-/

to prevent issues like this I would invest in some domain management software, or at the very least create a spreadsheet with all your domains and their expiration dates...

also, namesilo.com is pretty good, use coupon "cheaper" to save $1 off any new domain or transfer...

MiamiBoyz · 04-03-2016, 01:06 PM

Dirty bastards!

Oracle Porn · 04-03-2016, 01:08 PM

Where should I move to though? Namesilo any good? Site look like its from 98

Relic · 04-03-2016, 01:08 PM

20,000 domains on and off at namecheap since 2004. Internet.bs and Tucows are both better. If the domain is worth it, you might want to consider markmonitor.

Oracle Porn · 04-03-2016, 01:57 PM

Seems like this issue happened to another 3 of my domains that was already dropped and registered by someone else. I am mad as hell.

The Porn Nerd · 04-03-2016, 02:10 PM

Why no auto renew? I have Aall my domains on auto renew so if I ever decide to drop one I go and UNcheck it. Never an issue.

Anyway best of luck (and listen to Woj above, too).

DBS.US · 04-03-2016, 02:55 PM

My Namecheap account still shows six domains I sold a year ago.

Paul&John · 04-03-2016, 03:07 PM

Quote:

Originally Posted by Oracle Porn

Where should I move to though? Namesilo any good? Site look like its from 98

Got plenty at namesilo (also at namecheap), so far looks good ;)

Jman · 04-03-2016, 03:10 PM

Name cheap gives you a grace period of 1 month usually

Adraco · 04-03-2016, 04:27 PM

Quote:

Originally Posted by DBS.US

My Namecheap account still shows six domains I sold a year ago.

This is due to Namecheap not being "fully accredited" or whatever the term now may be. They are a nice, polished front for Enom, where the domains are really kept. So Namecheap does not have "full access" to the registration data and sometimes shit goes wrong.

Before they switched their control panel, there used to be a synchronization button, which would sync the domains shown in your account with the notes of Enom. They just never told you that it was Enom they synched with. Now, the function is called something else, but it is still there for the same purpose, to get a "live" sync of your domains in NC account to match with Enom account.

I guess you could say, a glorified White Label...

Vendot · 04-03-2016, 08:58 PM

Quote:

Originally Posted by Adraco

I guess you could say, a glorified White Label...

Well in that case, they're also a whale as they have over 5 million domains in their book.

DraX · 04-03-2016, 09:11 PM

Fuck man that is just terrible, I'm not sure what to say.

Some days it just feels like everyone is fucking with you.

I hope you get it back, I don't know from your post if it's now completely lost.

I do hope it resolves in your favor, keep us informed.

SmutGiant · 04-03-2016, 09:30 PM

Quote:

Originally Posted by Adraco

This is due to Namecheap not being "fully accredited" or whatever the term now may be. They are a nice, polished front for Enom, where the domains are really kept. So Namecheap does not have "full access" to the registration data and sometimes shit goes wrong.

Before they switched their control panel, there used to be a synchronization button, which would sync the domains shown in your account with the notes of Enom. They just never told you that it was Enom they synched with. Now, the function is called something else, but it is still there for the same purpose, to get a "live" sync of your domains in NC account to match with Enom account.

I guess you could say, a glorified White Label...

That used to be the case but they are accredited now.

adultchatpay · 04-03-2016, 10:05 PM

That sucks!

Spunky · 04-03-2016, 10:07 PM

Take a walk in the park to forget about it

Matyko · 04-03-2016, 11:57 PM

Very sad to her this... 95% of my domains are at namecheap, now I feel quite uncomfortable...

The Porn Nerd · 04-04-2016, 12:02 AM

Two words: Go Daddy.

Danica Patrick would never fuck you like this.

Oracle Porn · 04-04-2016, 03:24 AM

Quote:

Originally Posted by The Porn Nerd

Two words: Go Daddy.

Danica Patrick would never fuck you like this.

not sure if you are serious or not but there have been numerous amounts of Go daddy complaints & horror stories here on gfy.

CurrentlySober · 04-04-2016, 03:32 AM

Quote:

Originally Posted by Oracle Porn

not sure if you are serious or not but there have been numerous amounts of Go daddy complaints & horror stories here on gfy.

I thought the same. Back in 2004/05 godaddy let an impostor into my account (who proceeded to run amok) based on nothing more than a forged headed piece of paper that was sent to them in the post. Online security at godaddy is fine, but offline is virtually non existent

Denny · 04-04-2016, 03:52 AM

Damn, that's not good

suesheboy · 04-04-2016, 04:02 AM

Quote:

Originally Posted by The Porn Nerd

Why no auto renew? I have Aall my domains on auto renew so if I ever decide to drop one I go and UNcheck it. Never an issue.

Anyway best of luck (and listen to Woj above, too).

That is what I do and special domain get renewed 5 or 10 years at a time.

Oracle Porn · 04-04-2016, 04:03 AM

Quote:

Originally Posted by The Porn Nerd

Why no auto renew?

Even if I had auto renew on it wouldn't have processed because of a namecheap error that showed it was good until 2020.

CarlosTheGaucho · 04-04-2016, 04:07 AM

I went through something similar with Moniker around the time of their "overhaul" clusterfuck.

Quote:

Originally Posted by Oracle Porn

Where should I move to though? Namesilo any good? Site look like its from 98

Transferred all my domains to NameSilo two years ago and am pretty satisfied so far.

Site may not look hype or super fancy as many others (and much worse registrars) but the back end is intuitive and rock solid. Has everything I ever needed, runs fast, smooth, transparent pricing (with volume discounts and free WHOIS privacy), no issues with support either.

Have earned just about every penny so far and it's not a coincidence they may as well be the fastest growing registrar lately (with a huge help of the Moniker disaster).

Recently also introduced their own marketplace that makes for painless trading of domains with fellow registrars.

So yes I can recommend NameSilo.

04-03-2016, 12:37 PM	#1
Oracle Porn Affiliate Industry Role: Join Date: Oct 2002 Location: Icq: 94-399-723 Posts: 24,432	Namecheap royally fucked me. So I had/have a good domain, it showed expiration date of 2020 and I login every month to my namecheap account to make sure I don't have any expiring domains I want to renew. Today I went to the url of one of my domains and I see it expired, I was like WTF. Since its an LLLL.com I was mad, went to my namecheap account and I see expiration date year 2020. Support gives me this answer: Thank you for holding. Unfortunately, the domain name expired on 3/9/2016. The information in your account was displayed incorrectly, so I updated it. It is still possible to renew the domain at the regular rate Yes, I understand your frustration. Unfortunately, the domain name was last renewed on 2/18/2015. Since the incorrect expiry date was indicated in the account, no renewal notice was sent This has cost me some money in lost revenue, is there anything I can do? is this normal? One thing I know is that after over 10 years with them I'm moving away, where to though? __________________

04-03-2016, 01:04 PM	#2
woj <&(©¿©)&> Industry Role: Join Date: Jul 2002 Location: Chicago Posts: 47,882	many registrars play games like that... when the name is worthless they send you a reminder just about every day before and after the domain expires... when the domain is actually valuable, many registrars seem to have glitches like you've experienced... :-/ to prevent issues like this I would invest in some domain management software, or at the very least create a spreadsheet with all your domains and their expiration dates... also, namesilo.com is pretty good, use coupon "cheaper" to save $1 off any new domain or transfer... __________________ Custom Software Development, email: woj#at#wojfun#.#com to discuss details or skype: wojl2000 or gchat: wojfun or telegram: wojl2000 Affiliate program tools: Hosted Galleries Manager Banner Manager Video Manager Wordpress Affiliate Plugin Pic/Movie of the Day Fansign Generator Zip Manager

04-03-2016, 01:08 PM	#4
Oracle Porn Affiliate Industry Role: Join Date: Oct 2002 Location: Icq: 94-399-723 Posts: 24,432	Where should I move to though? Namesilo any good? Site look like its from 98 __________________

04-03-2016, 01:57 PM	#6
Oracle Porn Affiliate Industry Role: Join Date: Oct 2002 Location: Icq: 94-399-723 Posts: 24,432	Seems like this issue happened to another 3 of my domains that was already dropped and registered by someone else. I am mad as hell. __________________

04-03-2016, 02:10 PM	#7
The Porn Nerd Living The Dream Industry Role: Join Date: Jun 2009 Location: Inside a Monitor Posts: 19,490	Why no auto renew? I have Aall my domains on auto renew so if I ever decide to drop one I go and UNcheck it. Never an issue. Anyway best of luck (and listen to Woj above, too). __________________ My Affiliate Programs: Porn Nerd Cash \| Porn Showcase \| Aggressive Gold Over 90 paysites to promote! Skype: peabodymedia

04-03-2016, 01:06 PM	#3
MiamiBoyz fgfdftre6 Industry Role: Join Date: Oct 2012 Location: In the closet with your dad! Posts: 6,690	Dirty bastards!

04-03-2016, 01:08 PM	#5
Relic So Fucking Banned Join Date: Aug 2002 Posts: 10,300	20,000 domains on and off at namecheap since 2004. Internet.bs and Tucows are both better. If the domain is worth it, you might want to consider markmonitor.

04-03-2016, 02:55 PM	#8
DBS.US Geo Cities Industry Role: Join Date: Aug 2003 Location: North Captiva Island, Florida USA Posts: 11,828	My Namecheap account still shows six domains I sold a year ago. __________________ Make a Free Chaturbate White Label site in 34 minutes and be making money tonight

04-03-2016, 03:10 PM	#10
Jman Too lazy to set a custom title Industry Role: Join Date: Sep 2003 Location: Canuckstikan Posts: 22,659	Name cheap gives you a grace period of 1 month usually __________________ Wowify AI API Porn.AI Affiliates Porn AI email: [email protected] skype: jean.francois.laverdiere TG: @jman1216

04-03-2016, 09:11 PM	#13
DraX Confirmed User Industry Role: Join Date: Oct 2002 Location: In wonderland.. Posts: 7,147	Fuck man that is just terrible, I'm not sure what to say. Some days it just feels like everyone is fucking with you. I hope you get it back, I don't know from your post if it's now completely lost. I do hope it resolves in your favor, keep us informed. __________________ Deposit Today With BTC - Play With Bitcoins

04-03-2016, 10:05 PM	#15
adultchatpay Let's Make Money Industry Role: Join Date: Dec 2008 Posts: 8,784	That sucks!

04-03-2016, 10:07 PM	#16
Spunky I need a beer Industry Role: Join Date: Jun 2002 Location: ♠ Toiletville ♠ Posts: 133,919	Take a walk in the park to forget about it __________________ *Skype : Spunky GFY*

04-03-2016, 11:57 PM	#17
Matyko PsyHead Industry Role: Join Date: Aug 2005 Location: Hungary Posts: 8,662	Very sad to her this... 95% of my domains are at namecheap, now I feel quite uncomfortable... __________________ -=- Register with our ref link and we help you with the setup! -=- AdSpyglass.com - Double your profit from brokers

04-04-2016, 12:02 AM	#18
The Porn Nerd Living The Dream Industry Role: Join Date: Jun 2009 Location: Inside a Monitor Posts: 19,490	Two words: Go Daddy. Danica Patrick would never fuck you like this. __________________ My Affiliate Programs: Porn Nerd Cash \| Porn Showcase \| Aggressive Gold Over 90 paysites to promote! Skype: peabodymedia

04-04-2016, 03:52 AM	#21
Denny Too lazy to set a custom title Industry Role: Join Date: Feb 2005 Posts: 17,230	Damn, that's not good __________________