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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Yellowplum / 247mg
Industry Role:
Join Date: Feb 2008
Location: Nicosia, CY
Posts: 2,161
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![]() NetBilling has been down for over 12 hours now.. hope all ok with them... what sort of issue that they can't fix in 12 hours.....
Where is MITCH?
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247mg.com - Indian Affiliate Program - Over 50+ Sites To Promote - Monetize Your INDIAN Traffic Today! |
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#2 |
Too lazy to set a custom title
Industry Role:
Join Date: Feb 2005
Posts: 17,232
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netbilling.com loads fine for me.
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#3 | |
...
Industry Role:
Join Date: Apr 2003
Posts: 2,280
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Quote:
They must have known it would take a long time because they wrote "Please make the necessary changes on your signup and checkout methods". The email came about 25 minutes after they went down. Only thing I can think of is maybe there was a hack or critical system issue or PCI issue and they had to shut everything down? https://netbilling.com works since it's not hosted on the Ezic network, but everything that is on Ezic like the api and backend is down. So it's not just Netbilling, but Ezic itself and all other Ezic clients are down as well. |
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#4 | |
Confirmed User
Industry Role:
Join Date: Sep 2016
Location: Japan
Posts: 655
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Quote:
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#5 | |
Too lazy to set a custom title
Industry Role:
Join Date: Feb 2005
Posts: 17,232
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Quote:
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#6 |
Master of Gfy.com
Industry Role:
Join Date: Feb 2002
Posts: 14,885
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18 hours now
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#7 |
Too lazy to set a custom title
Industry Role:
Join Date: Mar 2003
Location: Homeless
Posts: 62,912
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Damn. did not get any notice about this. I would have switched billers fast.
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PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com | Angeles Cid | Mariana Cordoba | MAILERS WELCOME! |
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#8 |
Yellowplum / 247mg
Industry Role:
Join Date: Feb 2008
Location: Nicosia, CY
Posts: 2,161
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Just spoke to NetBilling team and ask for support and they forward me to voice mail... Where is Mitch Farber... From last night its down and he should come and let us know what is going on and how loing it will take.. should give eta....
Business is already down because of Google and now these thing killing us...
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247mg.com - Indian Affiliate Program - Over 50+ Sites To Promote - Monetize Your INDIAN Traffic Today! |
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#9 | |
Confirmed User
Industry Role:
Join Date: Feb 2008
Location: Paris - Miami
Posts: 6,535
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Quote:
Mitch is busy right now, spending all the winnings from the MrSkin party. ![]() JK, love Mitch, real nice guy!
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#10 |
Webmaster
Industry Role:
Join Date: Jun 2004
Posts: 14,295
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A lot of money are being lost, that's all im gonna say.
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#11 |
Porn is Dead. Move along.
Industry Role:
Join Date: Aug 2006
Posts: 13,295
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if true, what a fucking disgrace
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#12 |
Confirmed User
Industry Role:
Join Date: Aug 2002
Posts: 9,752
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Ouch, just hang tight I'm sure it will be fine soon!
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#13 |
Adult Design Since 2003
Industry Role:
Join Date: Sep 2003
Location: s2odesigns.com
Posts: 4,784
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Hey man, hope you get this resolve. Goodluck!
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EMAIL ME at [email protected] for Design Inquiries! | SKYPE: s2odesigns | ICQ: 280646555 |
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#14 |
Yellowplum / 247mg
Industry Role:
Join Date: Feb 2008
Location: Nicosia, CY
Posts: 2,161
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time is ticking up and counting and no update from NetBilling...
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247mg.com - Indian Affiliate Program - Over 50+ Sites To Promote - Monetize Your INDIAN Traffic Today! |
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#15 |
Confirmed User
Industry Role:
Join Date: Jan 2002
Location: Huntington Beach, CA
Posts: 8,573
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Hi all,
A network outage announcement was sent out 20 minutes after we discovered that the problem was not going to be immediately resolved. We have been in contact with many merchants and our network engineers are working nonstop to fix the issues. I will post more and we will notify everyone once resolved. Thank you, Mitch Farber
__________________
![]() Mitch Farber CEO - NETbilling, Inc. Email / Phone: 888-357-8166 / 661-252-2456 Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998! |
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#16 | |
Videochat Solutions
Industry Role:
Join Date: Aug 2004
Location: Canada
Posts: 48,539
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Quote:
Hi Mitch, Good luck getting the problem fixed.
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#17 | |
Yellowplum / 247mg
Industry Role:
Join Date: Feb 2008
Location: Nicosia, CY
Posts: 2,161
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Quote:
huge amount of money has been wasted I beleive... I hope your system can recover it.. before we discuss thsi further... please give us proper information because its not just network outage... this is what I am thinking... may be i am wrong but please keep us updated... no point ringing office and listen recorded message.
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#18 | |
Living The Dream
Industry Role:
Join Date: Jun 2009
Location: Inside a Monitor
Posts: 19,496
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Quote:
![]() Mitch at NETbilling is great people so he will get this resolved as fast as humanly possible I am certain. But while it's going on it sure sucks and I hope most have alternate billers they can use while this is being fixed.
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#19 |
Confirmed User
Industry Role:
Join Date: Jan 2003
Location: Phoenix, Az
Posts: 3,112
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ditto.. now should I have those join pages sent to ibill ?
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#20 |
Confirmed User
Join Date: Nov 2002
Location: Texas
Posts: 740
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I have alot of rebills that come on the 1st of each Month, I wonder how that will work.
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#21 |
Videochat Solutions
Industry Role:
Join Date: Aug 2004
Location: Canada
Posts: 48,539
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#22 |
Confirmed User
Join Date: Jun 2006
Posts: 44
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![]() "Hello Phillip,
We will have a network re-port put together in the next couple of days once things are resolved and we're very sorry for the trouble. We'll let you know as soon as it's back up and running. Regards"
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#23 |
Confirmed User
Industry Role:
Join Date: Nov 2007
Posts: 196
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There is a typo in the email you received " We will have a network report " not a network re-port. Meaning we will be able to provide everyone with a detailed incident report of what has happened.
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Channel Manager - High Risk / Integrated Payments cell: 661-992-0680 Skype: live:wendy739 [email protected] |
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#24 | |
Too lazy to set a custom title
Industry Role:
Join Date: Feb 2005
Posts: 17,232
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Quote:
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#25 | |
Confirmed User
Industry Role:
Join Date: Sep 2016
Location: Japan
Posts: 655
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Quote:
I figure once NB is back online you'll see them processed all then and there. This makes me wonder if those subscribers are getting bonus days. Also another issue: nobody can cancel their subscriptions right now. This could lead to chargebacks if NB doesn't get their back-end up soon. We're pushing 26 hours of downtime now.
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ZENRA | Subtitled Japanese AV | @ZENRAMANIAC JAV VR Content Manager at SexLikeReal |
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#26 |
Confirmed User
Industry Role:
Join Date: Jan 2002
Location: Boston
Posts: 688
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well, this explains a lot. NB's tech provider http://ezic.com/
= Totally down. Error message: This site can?t be reached ezic.com took too long to respond. ERR_CONNECTION_TIMED_OUT
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Colin Rowntree Skype: rowntree2007 Our Affiliate Program: http://www.spicecash.com |
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#27 | |
Confirmed User
Industry Role:
Join Date: Dec 2005
Location: Tampa, FL
Posts: 1,671
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Quote:
![]() A note from Ezic (4 hours ago): Dear Ezic Customers, We have been working round the clock since the outage yesterday to determine the cause of the outage and to troubleshoot possible solutions. This outage has also affected our email and ticket system making communication more difficult. And although we have not been able to identify the initial cause, in the process of troubleshooting, there were multiple other networking related issues that were corrupt (data corruption) that needed to be repaired, which has unfortunately, taken a significant amount of time. We are currently in the process of attempting another reboot, while also exploring other options if this reboot fails. We never would have anticipated the amount of time it has taken thus far so we hesitate to provide a time frame for completion at this time. We sincerely apologize and understand your concerns and frustrations as we work to get back online. We will follow up with updates as they come in from our engineering team. Sincerely, Katie Rudolph Reseller Development CELL: 847-915-8546
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#28 |
Yellowplum / 247mg
Industry Role:
Join Date: Feb 2008
Location: Nicosia, CY
Posts: 2,161
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Hi Wendy! Thanks for coming in and look at this thread as well... Hope you remember me ;)
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247mg.com - Indian Affiliate Program - Over 50+ Sites To Promote - Monetize Your INDIAN Traffic Today! |
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#29 | ||
Videochat Solutions
Industry Role:
Join Date: Aug 2004
Location: Canada
Posts: 48,539
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Quote:
Quote:
Thanks Wendy!
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#30 |
Confirmed User
Join Date: Jul 2001
Posts: 1,595
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#31 |
StraightBro
Industry Role:
Join Date: Aug 2003
Location: Monarch Beach, CA USA
Posts: 56,232
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sigh. You're not as stealth as you think
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#32 |
Confirmed User
Join Date: Nov 2002
Location: Texas
Posts: 740
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wow wtf?
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#33 |
Anti Communist
Industry Role:
Join Date: Nov 2003
Location: Null
Posts: 29,748
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Fantastic
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My mother said, to get things done You'd better not mess with Major Tom |
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#34 |
see you later, I'm gone
Industry Role:
Join Date: Oct 2002
Posts: 14,055
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https://gfy.com/fucking-around-and-pr...-gateways.html
Orbitalpay has been down for about the same amount of time as netbilling. Seems too coincidental not to be related I would think. oh well. All you can do is wait at this point. .
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#35 |
Amateur Gynecologist
Industry Role:
Join Date: May 2009
Location: Medellin
Posts: 4,436
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Its not Orbital or Netbilling that's down, it's their backend provider EZIC. Once EZIC is up Netbilling and Orbital should both be fine, hope they fix it soon, I have neither the time nor the resources to switch gateways right now.
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- As soon as I think up a good sig it's going here. |
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#36 |
Confirmed User
Industry Role:
Join Date: Jan 2003
Location: Phoenix, Az
Posts: 3,112
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sounds like it could be a data center problem, but this is why I have a US based server and a backup in the Netherlands. just a change in the DNS to switch it to backup.
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#37 |
Porn is Dead. Move along.
Industry Role:
Join Date: Aug 2006
Posts: 13,295
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this is almost comical
clearly no risk management plan no redundancy? pure fucking amateur |
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#38 |
Confirmed User
Join Date: Jan 2007
Posts: 187
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As soon we we received the email from them about the outage we switch Epoch to the front as our primary processor. It does bother me that Netbilling has been down for so long now. We have a lot of rebills with them.
Hope they get it sorted out soon. I pull my hair out if we are down more the 20 minutes!! Brandon FGE, LLC Catalina Cruz - Cam Porn - Official PornStar Website CatalinaCruz.com |
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#39 | |
Confirmed User
Join Date: Nov 2002
Location: Texas
Posts: 740
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Quote:
Wow both Companies work hand an hand |
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#41 | |
StraightBro
Industry Role:
Join Date: Aug 2003
Location: Monarch Beach, CA USA
Posts: 56,232
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Quote:
It's comical how one of the few solid businesses in our industry is brought to it's knees for the first time in 20 years and every fucking cunt and her warts logs in with posts hanging them out to dry yet a "bro" can fuck people over multiple times and still post here like they're family. Shameful. Nothing against you it's just that this situation bothers me and I feel netbilling has earned a ton of good karma points over the years in addition to them being rock solid. |
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#42 |
Only here for the GIFS
Industry Role:
Join Date: Jun 2014
Location: Los Angeles, CA
Posts: 378
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I?ve heard what?s going on with Ezic and their whitelabels and I empathize, truly. MobiusPay puts our community first and we want to help everyone we can and guide them through this uncertainty.
We believe in diversification and we?ll never put all your processing eggs in one gateway basket.hahaLet us help you create and maintain contingencies to head off end-of-the-world-level catastrophic events like not being able to conduct business, processes sales, and make money with no light at the end of the tunnel. Contact me and I?ll get you setup on another gateway ASAP and if you like what I do for you, we can talk adding a backup MID to your portfolio. |
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#43 |
Registered User
Join Date: Apr 2006
Location: Los Angeles CA
Posts: 59
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I have been with Netbilling for something like ten years and don't want to leave them, but at some point I'm gonna have to do something here..We are heading towards day 3. The Netbilling people are good people and I want to give them as long as possible to resolve this.
I switched my cascade so CCBill is my primary but 90% of my rebills come from Netbilling. Here's a question for you experts though: Is it possible to move my rebills to another payment processor? Glenn King MeanBitch Productions |
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#44 | |
Let's do some business!
Industry Role:
Join Date: Sep 2004
Location: Austin, TX
Posts: 31,289
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Quote:
In fact, I've done it with my own paysites. Although, with one gateway completely off-line, that creates a new issue.
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#45 | |
Confirmed User
Industry Role:
Join Date: Sep 2016
Location: Japan
Posts: 655
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Quote:
I think NB has enough positive history that it may make more sense to remain where you are though I do hope we get a full and way-above-satisfactory rundown of what happened, how it was resolved, and how it will not happen again.
__________________
ZENRA | Subtitled Japanese AV | @ZENRAMANIAC JAV VR Content Manager at SexLikeReal |
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#46 |
Confirmed User
Industry Role:
Join Date: Jun 2003
Location: Chicago
Posts: 548
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From Ezic's linked in page: https://www.linkedin.com/company/ezic-inc-/
11h "Dear Ezic Customers, We have been working round the clock since the outage yesterday to determine the cause of the outage and to troubleshoot possible solutions. This outage has also affected our email and ticket system making communication more difficult. And although we have not been able to identify the initial cause, in the process of troubleshooting, there were multiple other networking related issues that were corrupt (data corruption) that needed to be repaired, which has unfortunately, taken a significant amount of time. We are currently in the process of attempting another reboot, while also exploring other options if this reboot fails. We never would have anticipated the amount of time it has taken thus far so we hesitate to provide a time frame for completion at this time. We sincerely apologize and understand your concerns and frustrations as we work to get back online. We will follow up with updates as they come in from our engineering team. Sincerely, Katie Rudolph Reseller Development CELL: 847-915-8546" 8h "As the outage continues our engineers are working diligently to get us back online. We again apologize for any inconvenience and appreciate your patience." 5h "In regards to my last update our engineers are still making slow progress on getting the equipment back online and a time frame is still not available. As more information on the progress becomes available I will keep providing updates via email and Linkedin." |
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#47 |
aka Jimmy James
Industry Role:
Join Date: Nov 2006
Location: Newport
Posts: 1,335
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damn this has to hurt for all. gl cleaning up
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#48 |
...
Industry Role:
Join Date: Apr 2003
Posts: 2,280
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This is really crazy.
"multiple other networking related issues that were corrupt (data corruption) that needed to be repaired" sounds very serious.... Luckily we have third party processors that we could switch to for most of our sites but we are definitely going to set up with Rocketgate for redundancy asap |
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#49 |
Confirmed User
Join Date: Aug 2003
Posts: 484
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I've been with Netbilling for 7 years. Last time they went belly up (their own fault) and we found out the hard way 7-8 hours later, I suggested to Mitch they have some sort of a emergency email list different from their newsletters one (which I have unsubscribed from). So at least this time we could switch to secondary quickly. Sorry for all of you who don't have one, but this is mainly your fault.
Netbilling having NO redundancy for cases like this is truly baffling. Rebills could be re-run at a later date. Cancellations are a problem.
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#50 |
...
Industry Role:
Join Date: Apr 2003
Posts: 2,280
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