So nobody at CCBill gives a fuck anymore - GoFuckYourself.com

czarina · 11-08-2019, 12:12 PM

I am both an affiliate and a merchant, and I do produce a decent amount of sales per month.
For 2 months in a row I've been waiting to get paid by CCBill and they keep giving me the run-around. Every time I ask for a tracking number, I am told to wait, so for the last 2 months supposedly I've been issued 2 wires, and CCBill has refused to give me the tracking numbers to either one. Needless to say, the money never made it into my bank.

Every time I call, I get the same idiot on the phone (same as on the chat) that tells me that no supervisor is available, and that I can't speak with anyone from accounting.

So around $4000 dollars are missing, and apparently CCBill just doesn't give a fuck anymore about its merchants and affiliates...

Beware! This is the same thing that happened with ePassporte before they disappeared with all our money!

nikki99 · 11-08-2019, 12:32 PM

shit this is no good, I have money inside ccbill

King Mark · 11-08-2019, 12:33 PM

Uh oh...

ruff · 11-08-2019, 12:35 PM

No excuse

brassmonkey · 11-08-2019, 12:49 PM

i think you were crying about this earlier right? did you take a trip down to the bank with the numbers to the 2 wires what was the result if you did? ccbill is not your investigator. you need to bring some proof calling them these things. now you are saying some bad things.

MatureKing · 11-08-2019, 01:03 PM

Fuck ups.. im sure you will find the way

MaDalton · 11-08-2019, 01:20 PM

Quote:

Originally Posted by czarina

I am both an affiliate and a merchant, and I do produce a decent amount of sales per month.
For 2 months in a row I've been waiting to get paid by CCBill and they keep giving me the run-around. Every time I ask for a tracking number, I am told to wait, so for the last 2 months supposedly I've been issued 2 wires, and CCBill has refused to give me the tracking numbers to either one. Needless to say, the money never made it into my bank.

Every time I call, I get the same idiot on the phone (same as on the chat) that tells me that no supervisor is available, and that I can't speak with anyone from accounting.

So around $4000 dollars are missing, and apparently CCBill just doesn't give a fuck anymore about its merchants and affiliates...

Beware! This is the same thing that happened with ePassporte before they disappeared with all our money!

Quote:

Originally Posted by brassmonkey

i think you were crying about this earlier right? did you take a trip down to the bank with the numbers to the 2 wires what was the result if you did? ccbill is not your investigator. you need to bring some proof calling them these things. now you are saying some bad things.

reading skills are not your strong suit

brassmonkey · 11-08-2019, 01:30 PM

Quote:

Originally Posted by MaDalton

reading skills are not your strong suit

saying the money didn't make it is not checking with the bank asshole!

calling or going into a branch is... there is no mention of what the bank says. op they have now read your rant

don't be surprised if they end ties with you after that epass jab

The Porn Nerd · 11-08-2019, 01:47 PM

Czarina you need to forget Support and go directly to your CCBill Rep. You should have his/her direct number, or an email with how to contact them directly. Ask WTF is going on.

You can also email accounting directly. You can call their Arizona offices and get through to your Rep and Accounting.

You have more patience than I would ever have! Good luck to you.

czarina · 11-08-2019, 01:54 PM

My bank can not start an investigation without the wire tracking numbers (or confirmation numbers), which CCBill is refusing to provide.

My CCBill used to be Paul, who apparentlyis nowhere to be found and probably not with the company anymore.

I have contacted the issuing bank that CCBill uses to send the wires: a German bank called WireCard, which promptly referred me back to CBill.
I have called, emailed, chatted CCBill, and the answer is always the same: you have to keep on waiting, we have sent this to our accounting department.

I am very frustrated and have no idea what to do next.

czarina · 11-08-2019, 01:55 PM

By the way, they refuse to patch me through to accounting or to a supervisor of any sort.

Boozer · 11-08-2019, 02:00 PM

Quote:

Originally Posted by brassmonkey

saying the money didn't make it is not checking with the bank asshole!

calling or going into a branch is... there is no mention of what the bank says. op they have now read your rant

don't be surprised if they end ties with you after that epass jab

Honest question.

What was the highest grade you completed?

If you made it past 8th grade your school should be investigated.

RuthB · 11-08-2019, 02:06 PM

Quote:

Originally Posted by czarina

By the way, they refuse to patch me through to accounting or to a supervisor of any sort.

I don't know if he has the capacity to help you as I'm not sure his exact role at CCBill, but maybe pop an email to [email protected] - Rob Bast - I'm sure if he can't help you directly that he'll be able to connect you to the right people there. Good luck!

ZENRA · 11-08-2019, 02:13 PM

Is this for international or domestic (USA)?

brassmonkey · 11-08-2019, 02:22 PM

Quote:

Originally Posted by Boozer

Honest question.

What was the highest grade you completed?

If you made it past 8th grade your school should be investigated.

hahahaha!!!

Boozer · 11-08-2019, 02:37 PM

Quote:

Originally Posted by brassmonkey

hahahaha!!!

https://www.urbandictionary.com/defi...=Beaner%20town

Most people do not have a clue what it is you are saying. You make my case every time you respond.

pornguy · 11-08-2019, 02:44 PM

Quote:

Originally Posted by ZENRA

Is this for international or domestic (USA)?

this is an international wire but that should NOT make a difference.

Also the rep at CCBill said that ALL wires now go out in Euros. So basically they send the money to a bank in Germany. Convert to Euros and then send to your bank from there.
Something tells me we lose on the exchange.

HEY RON WHERE ARE YOU IN ALL THIS???

Oops. Sorry. RONS BODY GUARD!!!

nikki99 · 11-08-2019, 03:38 PM

Quote:

Originally Posted by pornguy

Convert to Euros and then send to your bank from there.
Something tells me we lose on the exchange.
!

maybe I can request my wire to epayments account (in euros)

brassmonkey · 11-08-2019, 04:11 PM

Quote:

Originally Posted by czarina

My bank can not start an investigation without the wire tracking numbers (or confirmation numbers), which CCBill is refusing to provide.

My CCBill used to be Paul, who apparentlyis nowhere to be found and probably not with the company anymore.

I have contacted the issuing bank that CCBill uses to send the wires: a German bank called WireCard, which promptly referred me back to CBill.
I have called, emailed, chatted CCBill, and the answer is always the same: you have to keep on waiting, we have sent this to our accounting department.

I am very frustrated and have no idea what to do next.

being south of the border... not sure how your bank operates down there. also i read it takes a long time to investigate after you make notice. bellow may not apply to you i would say sorry for the epass mess

can you trace a wire transfer?

Yes. If your transfer isn't delivered within the window you were promised, you can request a trace on your transaction using the bank's SWIFT code. A SWIFT code is an ID that banks use when sending wire transfers. With this number, your bank can determine whether the deposit is on hold or in progress.

blackmonsters · 11-08-2019, 04:28 PM

Quote:

Originally Posted by Boozer

Honest question.

What was the highest grade you completed?

If you made it past 8th grade your school should be investigated.

Quote:

Originally Posted by brassmonkey

hahahaha!!!

You are my homie Brassmonkey; but I swear, you lost this round like a MoFo.

MaDalton · 11-08-2019, 04:49 PM

Quote:

Originally Posted by brassmonkey

being south of the border... not sure how your bank operates down there. also i read it takes a long time to investigate after you make notice. bellow may not apply to you i would say sorry for the epass mess

can you trace a wire transfer?

Yes. If your transfer isn't delivered within the window you were promised, you can request a trace on your transaction using the bank's SWIFT code. A SWIFT code is an ID that banks use when sending wire transfers. With this number, your bank can determine whether the deposit is on hold or in progress.

A SWIFT code is only a bank identification code. It does not give any information about an individual transfer.

And I'll refrain from calling you an asshole cause I feel life is already hard enough for you.

brassmonkey · 11-08-2019, 04:52 PM

Quote:

Originally Posted by blackmonsters

You are my homie Brassmonkey; but I swear, you lost this round like a MoFo.

we are not homies

you are a slow mofo if you think there needs to be an investigation!

brassmonkey · 11-08-2019, 04:55 PM

Quote:

Originally Posted by MaDalton

A SWIFT code is only a bank identification code. It does not give any information about an individual transfer.

And I'll refrain from calling you an asshole cause I feel life is already hard enough for you.

im not a banker... all of of here know that idiot! her name and info plus the swift. anyway ccbill has not of the jab and the wire info.

Boozer · 11-08-2019, 05:02 PM

Quote:

Originally Posted by brassmonkey

im not a banker... all of of here know that idiot! her name and info plus the swift. anyway ccbill has not of the jab and the wire info.

Is there a website translator that I can run this mess through?

baddog · 11-08-2019, 05:26 PM

Quote:

Originally Posted by Boozer

Is there a website translator that I can run this mess through?

MaDalton · 11-08-2019, 05:38 PM

Quote:

Originally Posted by brassmonkey

im not a banker... all of of here know that idiot! her name and info plus the swift. anyway ccbill has not of the jab and the wire info.

I've read this 3 times and it still makes no sense

RyuLion · 11-08-2019, 05:47 PM

Paul K was my Rep also.
Hit up ccbill_jorge on Skype, he'll Escalate it.

King Mark · 11-08-2019, 05:52 PM

Brass come back to the politics section before you get yourself in trouble again lmao

Zuzana Designs · 11-08-2019, 05:59 PM

Quote:

Originally Posted by Boozer

Is there a website translator that I can run this mess through?

LOLZ

I'm so sorry to hear about your problems and hope they get resolved guys. Hopefully CCBill will get it figured out for you soon

brassmonkey · 11-08-2019, 06:01 PM

Quote:

Originally Posted by King Mark

Brass come back to the politics section before you get yourself in trouble again lmao

keep huffin paint!

Quote:

Originally Posted by MaDalton

I've read this 3 times and it still makes no sense

Quote:

Originally Posted by MaDalton

A SWIFT code is only a bank identification code. It does not give any information about an individual transfer.

And I'll refrain from calling you an asshole cause I feel life is already hard enough for you.

Quote:

Originally Posted by brassmonkey

im not a banker... all of us here know that idiot! her name and info plus the swift code. anyway ccbill has note of the jab and the wire info.

then you are clueless. nobody said just a swift code

NemesisEnforcer · 11-08-2019, 11:29 PM

Quote:

Originally Posted by czarina

I am both an affiliate and a merchant, and I do produce a decent amount of sales per month.
For 2 months in a row I've been waiting to get paid by CCBill and they keep giving me the run-around. Every time I ask for a tracking number, I am told to wait, so for the last 2 months supposedly I've been issued 2 wires, and CCBill has refused to give me the tracking numbers to either one. Needless to say, the money never made it into my bank.

Every time I call, I get the same idiot on the phone (same as on the chat) that tells me that no supervisor is available, and that I can't speak with anyone from accounting.

So around $4000 dollars are missing, and apparently CCBill just doesn't give a fuck anymore about its merchants and affiliates...

Beware! This is the same thing that happened with ePassporte before they disappeared with all our money!

Their service is not what it used to be. I went through a similar situation and it took about 4 months for my money to finally arrive.

brassmonkey · 11-08-2019, 11:39 PM

Quote:

Originally Posted by NemesisEnforcer

Their service is not what it used to be. I went through a similar situation and it took about 4 months for my money to finally arrive.

that is the normal time frame. what was in the final report?? what was the reason it was late? the process is not instant probably due to fraud.

SpeedoDave · 11-08-2019, 11:58 PM

Czarina,

I completely sympathize with your frustration with CCBill. I've been with them since 2005, I think I've had 4 account reps in the last 2 years and they are useless.

A few years ago I changed where I wanted my payments sent, it took two months for them to finally get it sorted after they made mistake after mistake.

Good luck.

Dave

nikki99 · 11-09-2019, 08:34 AM

Quote:

Originally Posted by RyuLion

Paul K was my Rep also.
Hit up ccbill_jorge on Skype, he'll Escalate it.

this is good thanks

el_mago · 11-09-2019, 06:23 PM

Quote:

Originally Posted by brassmonkey

i think you were crying about this earlier right? did you take a trip down to the bank with the numbers to the 2 wires what was the result if you did? ccbill is not your investigator. you need to bring some proof calling them these things. now you are saying some bad things.

Please get rid of this stupid fucking monkey once and for all

adultchatpay · 11-09-2019, 06:39 PM

I hope it gets sorted out.
Do we have a GFY'er from CCbill here? They must be at least reading this thread.

incredibleworkethic · 11-09-2019, 07:02 PM

Quote:

Originally Posted by RuthB

I don't know if he has the capacity to help you as I'm not sure his exact role at CCBill, but maybe pop an email to [email protected] - Rob Bast - I'm sure if he can't help you directly that he'll be able to connect you to the right people there. Good luck!

Look at Ruth pulling through for CCBill and GFY member!

Definitely if you have any sort of info go to your bank. But it sounds like you have nothing to even bring to them obviously.

CCBill is mostly membership sales. Have they gone down hill over time like I assume so? Or is CCBill lazy with support now? I don't want to insinuate either. But I'm curious as well.

Here's to everyone getting paid and doing good business.

brassmonkey · 11-09-2019, 10:32 PM

Quote:

Originally Posted by adultchatpay

I hope it gets sorted out.
Do we have a GFY'er from CCbill here? They must be at least reading this thread.

they have read the rant

talking sideways is the way to get their help

Grisey · 11-10-2019, 10:43 AM

you need Jenni from accounting, the rest are shit, she does the wires.

[email protected] goes to the supervisor

Live chat can't do anything with account as its 2 different systems and they don't have the premissions on the system to see or do anything on anyone accounts/payments

Jenni is the person you need and she has been a rock at ccbill for years.

Paul left ccbill a couple of years ago.

Mickey_ · 11-10-2019, 11:09 AM

Quote:

Originally Posted by brassmonkey

i think you were crying about this earlier right? did you take a trip down to the bank with the numbers to the 2 wires what was the result if you did? ccbill is not your investigator. you need to bring some proof calling them these things. now you are saying some bad things.

To quote David Lynch:

"Please leave this room."

RyuLion · 11-10-2019, 12:58 PM

Quote:

Originally Posted by adultchatpay

I hope it gets sorted out.
Do we have a GFY'er from CCbill here?

No, besides they have a live chat which is available 24/7.

Grisey · 11-10-2019, 02:18 PM

Quote:

Originally Posted by RyuLion

No, besides they have a live chat which is available 24/7.

They have no ability to do anything with wires or payments.

brassmonkey · 11-10-2019, 07:45 PM

Quote:

Originally Posted by Mickey_

To quote David Lynch:

"Please leave this room."

Beware! This is the same thing that happened with ePassporte before they disappeared with all our money! - op

mamaliga · 11-18-2019, 07:27 AM

Have you solved the issue ?

rintintin34 · 11-19-2019, 12:22 AM

I'm using Paxum's Euro bank account with Ccbill's SEPA payment option without any problem. You may want to try next time.

RonCunthole · 11-19-2019, 05:05 AM

here at ccbill....we don't work with people, everything is permanent...we will terminate every affiliate account and accuse you of fraud....ha you thought we paid affiliates?

this here ain't no bright lights and big city...its dark alleys, red lights wit NO PITTYY

myyyy world iss blueee.....

youtube.com/watch?v=Xc_bF4THtvQ

nikki99 · 11-19-2019, 08:31 AM

Quote:

Originally Posted by rintintin34

I'm using Paxum's Euro bank account with Ccbill's SEPA payment option without any problem. You may want to try next time.

this is fantastic, I will change mine to this yes when I get to min payout

Speigelau · 11-19-2019, 08:57 AM

Quote:

Originally Posted by King Mark

Brass come back to the politics section before you get yourself in trouble again lmao

plsureking · 11-20-2019, 03:07 PM

ccbill did cancel their long-running Phoenix Forum. that was a pretty big sign. they also haven't visited this nearly 2-week old thread either. ccbill used to have 2-3 reps respond by now.

i'm not saying they're going down, but they're obviously cutting costs. one of the first costs corporate machines cut is service.

i stopped caring about ccbill - and recommending them - when Jeff Neis stopped replying to emails half a decade ago

#porncms

MichaelP · 11-20-2019, 04:32 PM

Quote:

Originally Posted by RuthB

I don't know if he has the capacity to help you as I'm not sure his exact role at CCBill, but maybe pop an email to [email protected] - Rob Bast - I'm sure if he can't help you directly that he'll be able to connect you to the right people there. Good luck!

I second that. Contact Rob. He'll take care of you

11-08-2019, 12:12 PM	#1
czarina Webmaster Extraordinaire Industry Role: Join Date: Jul 2002 Location: A beautiful beach... Posts: 10,746	So nobody at CCBill gives a fuck anymore I am both an affiliate and a merchant, and I do produce a decent amount of sales per month. For 2 months in a row I've been waiting to get paid by CCBill and they keep giving me the run-around. Every time I ask for a tracking number, I am told to wait, so for the last 2 months supposedly I've been issued 2 wires, and CCBill has refused to give me the tracking numbers to either one. Needless to say, the money never made it into my bank. Every time I call, I get the same idiot on the phone (same as on the chat) that tells me that no supervisor is available, and that I can't speak with anyone from accounting. So around $4000 dollars are missing, and apparently CCBill just doesn't give a fuck anymore about its merchants and affiliates... Beware! This is the same thing that happened with ePassporte before they disappeared with all our money!

11-08-2019, 12:32 PM	#2
nikki99 Supermodel Industry Role: Join Date: Nov 2004 Location: Sodoma & Gomorra Posts: 22,852	shit this is no good, I have money inside ccbill __________________ SMC Revenue - Best Tgirl websites of the world now VR Non exclusive BIG Tranny/shemale Package for sale, full 2257 - hit me up skype: nikkimontero

11-08-2019, 12:49 PM	#5
brassmonkey Pay It Forward Industry Role: Join Date: Sep 2005 Location: Yo Mama House Posts: 76,978	i think you were crying about this earlier right? did you take a trip down to the bank with the numbers to the 2 wires what was the result if you did? ccbill is not your investigator. you need to bring some proof calling them these things. now you are saying some bad things. __________________ TRUMP 2025 KEKAW!!! - The Laken Riley Act Is Law! DACA ENDED - SUPPORT AZ HCR 2060 52R - email: brassballz-at-techie.com

11-08-2019, 01:03 PM	#6
MatureKing Confirmed User Join Date: Mar 2006 Posts: 4,688	Fuck ups.. im sure you will find the way __________________ legendary MOVIE - Can I take your photo? (~short movie) Hell Thailand - trailer Hell Thailand - movie

11-08-2019, 01:47 PM	#9
The Porn Nerd Living The Dream Industry Role: Join Date: Jun 2009 Location: Inside a Monitor Posts: 19,510	Czarina you need to forget Support and go directly to your CCBill Rep. You should have his/her direct number, or an email with how to contact them directly. Ask WTF is going on. You can also email accounting directly. You can call their Arizona offices and get through to your Rep and Accounting. You have more patience than I would ever have! Good luck to you. __________________ My Affiliate Programs: Porn Nerd Cash \| Porn Showcase \| Aggressive Gold Over 90 paysites to promote! Now on Teams: peabodymedia

11-08-2019, 12:33 PM	#3
King Mark So Fucking Banned Industry Role: Join Date: Aug 2016 Posts: 27,033	Uh oh...

11-08-2019, 12:35 PM	#4
ruff I have a plan B Industry Role: Join Date: Aug 2004 Location: Seattle - Miami - St Kitts Posts: 5,501	No excuse

11-08-2019, 01:54 PM	#10
czarina Webmaster Extraordinaire Industry Role: Join Date: Jul 2002 Location: A beautiful beach... Posts: 10,746	My bank can not start an investigation without the wire tracking numbers (or confirmation numbers), which CCBill is refusing to provide. My CCBill used to be Paul, who apparentlyis nowhere to be found and probably not with the company anymore. I have contacted the issuing bank that CCBill uses to send the wires: a German bank called WireCard, which promptly referred me back to CBill. I have called, emailed, chatted CCBill, and the answer is always the same: you have to keep on waiting, we have sent this to our accounting department. I am very frustrated and have no idea what to do next.

11-08-2019, 01:55 PM	#11
czarina Webmaster Extraordinaire Industry Role: Join Date: Jul 2002 Location: A beautiful beach... Posts: 10,746	By the way, they refuse to patch me through to accounting or to a supervisor of any sort.

11-08-2019, 02:13 PM	#14
ZENRA Confirmed User Industry Role: Join Date: Sep 2016 Location: Japan Posts: 655	Is this for international or domestic (USA)? __________________ ZENRA \| Subtitled Japanese AV \| @ZENRAMANIAC JAV VR Content Manager at SexLikeReal

11-08-2019, 05:47 PM	#27
RyuLion ClubDomCash.com Industry Role: Join Date: Mar 2003 Location: San Diego Posts: 32,177	Paul K was my Rep also. Hit up ccbill_jorge on Skype, he'll Escalate it. __________________ Adult Biz Consultant A tech head since 1995

11-08-2019, 05:52 PM	#28
King Mark So Fucking Banned Industry Role: Join Date: Aug 2016 Posts: 27,033	Brass come back to the politics section before you get yourself in trouble again lmao

11-08-2019, 11:58 PM	#33
SpeedoDave Confirmed User Industry Role: Join Date: Sep 2003 Location: Aussie until we are convicts no more. Posts: 354	Czarina, I completely sympathize with your frustration with CCBill. I've been with them since 2005, I think I've had 4 account reps in the last 2 years and they are useless. A few years ago I changed where I wanted my payments sent, it took two months for them to finally get it sorted after they made mistake after mistake. Good luck. Dave __________________ I feel old since I started SpeedoFetish.com back in 2001.

11-09-2019, 06:39 PM	#36
adultchatpay Let's Make Money Industry Role: Join Date: Dec 2008 Posts: 8,784	I hope it gets sorted out. Do we have a GFY'er from CCbill here? They must be at least reading this thread.

11-10-2019, 10:43 AM	#39
Grisey Confirmed User Join Date: Jan 2004 Location: Uk Posts: 1,805	you need Jenni from accounting, the rest are shit, she does the wires. [email protected] goes to the supervisor Live chat can't do anything with account as its 2 different systems and they don't have the premissions on the system to see or do anything on anyone accounts/payments Jenni is the person you need and she has been a rock at ccbill for years. Paul left ccbill a couple of years ago. __________________ Segpay Suck Ass Worse Billing Company Allurecash Scammers and don't pay

11-18-2019, 07:27 AM	#44
mamaliga la gente está muy loca Industry Role: Join Date: Mar 2011 Location: 1Gbps Posts: 1,322	Have you solved the issue ?

11-19-2019, 12:22 AM	#45
rintintin34 Confirmed User Industry Role: Join Date: May 2013 Posts: 84	I'm using Paxum's Euro bank account with Ccbill's SEPA payment option without any problem. You may want to try next time. __________________ Crak Revenue \| Stripchat White Label \| Chaturbate \| CuratedPorn

11-19-2019, 05:05 AM	#46
RonCunthole Registered User Industry Role: Join Date: Nov 2019 Posts: 1	here at ccbill....we don't work with people, everything is permanent...we will terminate every affiliate account and accuse you of fraud....ha you thought we paid affiliates? this here ain't no bright lights and big city...its dark alleys, red lights wit NO PITTYY myyyy world iss blueee..... youtube.com/watch?v=Xc_bF4THtvQ

11-20-2019, 03:07 PM	#49
plsureking bored Industry Role: Join Date: Aug 2003 Location: Metaverse Posts: 4,675	ccbill did cancel their long-running Phoenix Forum. that was a pretty big sign. they also haven't visited this nearly 2-week old thread either. ccbill used to have 2-3 reps respond by now. i'm not saying they're going down, but they're obviously cutting costs. one of the first costs corporate machines cut is service. i stopped caring about ccbill - and recommending them - when Jeff Neis stopped replying to emails half a decade ago #porncms __________________ #