StatsRemote, damn... - GoFuckYourself.com

Jizzman · 03-04-2004, 07:35 AM

They know how to run a business. They find a problem and email their members to say they are aware of it and are working on it.

Then they email the fix and it works. I paid for a year upfront and I rarely do this unless I have a lot of confidence in the service or product. Thanks StatsRemote

zentz · 03-04-2004, 07:37 AM

what is statsremote ?

03-04-2004, 07:38 AM

Quote:

Originally posted by zentz
what is statsremote ?

Trax · 03-04-2004, 07:39 AM

yep

no other company does that
ever had a host mailing you when they had downtime haha
they pray that you dont notice it

only very few programs are as direct when it comes to problems as they are

nice

Axeman · 03-04-2004, 07:42 AM

Its a product that is well worth the money.

Great software and they do a good job at getting updates out there.

slapass · 03-04-2004, 07:46 AM

It is one of the best investments i have made. They save me so much time.

natas · 03-04-2004, 07:54 AM

Quote:

Originally posted by slapass
It is one of the best investments i have made. They save me so much time.

scoreman · 03-04-2004, 07:58 AM

Highly recommended!

AcidMax · 03-04-2004, 08:03 AM

Yeah that was nice, good business practice.

Deb · 03-04-2004, 08:21 AM

Quote:

Originally posted by Trax
yep

no other company does that
ever had a host mailing you when they had downtime haha
they pray that you dont notice it

I've actually had a host email me about downtime that I wasn't even aware of. It was Reflected Networks.
It shocked the hell out of me, to get an email like that from a host! lol
They get an A+ for that from me.

Nope, I don't work for them and there's no ref code in that link. I'm just one of their satisfied customers.

TeaseEntertainments2 · 03-04-2004, 09:10 AM

AMAZING PROGRAM!

Worth every penny!

J B · 03-04-2004, 09:44 AM

Thanks guys! This was the first time something like this happened after almost two years in biz with StatsRemote. I'm glad that we were able to fix it within 12 hours eventhough it started in the middle of the night.

BTW a few people signed up again because they thought their subscription expired. I'm just going through our records and already issued a few refunds.

If you signed up again eventhough your original subscription is still active please contact us.

Quote:

Originally posted by zentz
what is statsremote ?

http://www.statsremote.com/

Makingcoin · 03-04-2004, 12:33 PM

I thought my subscription ended as well.

I messaged JB and within minutes I had a response that my subscription was still valid for another month. The problem was fixed within 10 minutes. Talk about great support.

Thanks JB

Quote:

Makingcoin (11:17 AM) :
hey there. i would like to extend my membership. can you message me when you are online

(Message was sent. User is Offline.The message will be delivered when user goes Online.)
StatsRemote - JB (11:21 AM) :
I'm here now...
Makingcoin (11:22 AM) :
hi bro
Makingcoin (11:22 AM) :
my subsription just ran out
Makingcoin (11:22 AM) :
i would like to buy another 6 months through paypal
Makingcoin (11:22 AM) :
my id is ******
StatsRemote - JB (11:23 AM) :
no, it didn't... it will expire on March 31...

There's a problem with the version you have running. We sent an email to all our members with explanations last night. Didn't you receive it?

We found the problem in the meantime and sent another email with instructions to all members. In case you didn't receive it either here it is:

---

Subject: Important - Authorization Problem Solved!

We found the problem with the authorization. It seems like 'only' people that downloaded and installed the setup have been affected. If you updated StatsRemote through the software and don't get the not authorized message there's nothing you need to do.

If you get the not authorized message please do the following:

1. Login to http://www.statsremote.com/clients/download/
2. Download StatsRemoteSetup.exe and install it
3. Start StatsRemote

Again, we apologize for the inconvenience and appreciate your patience while we resolved this matter.

Please let us know if you have any questions.

Thanks!
StatsRemote Support

ICQ 5210719
http://www.statsremote.com/

---------------------------
2004 XBiz Award Winner
Most Innovative Product
http://www.xbizawards.com/
---------------------------
Makingcoin (11:25 AM) :
do i have to unistall the current version?
StatsRemote - JB (11:26 AM) :
no, just download the setup and reinstall it... all your info and stats will be kept...
Makingcoin (11:27 AM) :
nice.. it worked.. thanks bro

StatsRemote - JB (11:27 AM) :
ok, great

X-Wing · 03-04-2004, 12:38 PM

Top notch support!

Lurky · 03-04-2004, 01:33 PM

I'm a cheap bastard. I don't even get movie channels...

But stats remote is definitely worth the $30/month

03-04-2004, 01:36 PM

I've talked to their support via ICQ and they are polite and very helpful

Turboface · 03-04-2004, 01:58 PM

Quote:

Originally posted by slapass
They save me so much time.

I used to spend a good part of the day just refreshing my stats, like a man possessed, but now I just have StatsRemote running in the background and everytime I get a sale, I hear Bill & Ted saying 'Excellent!' and it brings a smile to my face.

Webmistress Pookie · 03-04-2004, 08:19 PM

dont you wish all companies ran their business like statsremote?

pimplink · 03-04-2004, 08:27 PM

what is statremote?

J B · 03-04-2004, 09:59 PM

Thanks everybody. We really appreciate the good words.

Fortunately 'only' about 200 people were affected by this but my ICQ was blinking like a Christmas tree all day. I don't even want to imagine how it would have been if all our members had had this problem.

Quote:

Originally posted by pimplink
what is statremote?

http://www.statsremote.com/

SomeCreep · 03-04-2004, 10:04 PM

Quote:

Originally posted by Jizzman
They know how to run a business. They find a problem and email their members to say they are aware of it and are working on it.

Then they email the fix and it works. I paid for a year upfront and I rarely do this unless I have a lot of confidence in the service or product. Thanks StatsRemote

I agree, their tech support rocks.

Statsremote is like one of those products, where once you start using it, you dont know how you ever lived without it.

crockett · 03-04-2004, 10:07 PM

as luck would have it I was one of the few that had the issue, I bought stats remote and on the second day it had the issue.. I sent a ICQ and got a reply within a few moments.. with the promise they would have it fixed by the next day ( it was late that night). Well today is the next day and it works

nice program and very handy..

Arty · 03-04-2004, 10:10 PM

I think they really deserve that "Most Innovative Product" award, and combining that with a good customer support =

J B · 03-04-2004, 11:17 PM

Quote:

Originally posted by SomeCreep

Statsremote is like one of those products, where once you start using it, you dont know how you ever lived without it.

That's why my ICQ was blinking like a Chrismas tree as soon as the problem started...

bluff · 03-04-2004, 11:26 PM

What are you talking about?

AdultEarners · 03-05-2004, 07:18 PM

We offered the StatsRemote service free to all AdultEarners webmasters (qualified) just before this problem occured....

Thumbs Up to JB for the support offered and way to go on what has to be the most time saving program on the net...

SR saves me an hour a day checking my stats, and if you cant afford the monthly subscription to save the time then you really need to go apply at McDs and forget working online.....

03-04-2004, 07:35 AM	#1
Jizzman Confirmed User Join Date: Aug 2001 Location: Canada Posts: 379	StatsRemote, damn... They know how to run a business. They find a problem and email their members to say they are aware of it and are working on it. Then they email the fix and it works. I paid for a year upfront and I rarely do this unless I have a lot of confidence in the service or product. Thanks StatsRemote

03-04-2004, 07:37 AM	#2
zentz Confirmed User Industry Role: Join Date: Nov 2003 Posts: 8,053	what is statsremote ? __________________ Programs that owe me money ---- Epassporte.com ~ $2700 \| Protraffic.com ~ $2600 \| XonDemand.com ~ $3000 Email: [email protected]

03-04-2004, 07:42 AM	#5
Axeman Confirmed User Join Date: Feb 2004 Location: Swamp Posts: 5,201	Its a product that is well worth the money. Great software and they do a good job at getting updates out there. __________________ XXXRewards - Karups - Boyfun - Jawked. Paying on time since 1997. Contact me at brent [at] xxxrewards.com

03-04-2004, 07:58 AM	#8
scoreman Confirmed User Join Date: Nov 2001 Location: Miami, Florida Posts: 1,491	Highly recommended! __________________

03-04-2004, 08:03 AM	#9
AcidMax Confirmed User Join Date: May 2002 Location: MI Posts: 1,827	Yeah that was nice, good business practice. __________________ Latest MMA news. http://www.mmawrapup.com

03-04-2004, 07:39 AM	#4
Trax [----------------------] Join Date: Aug 2001 Posts: 14,486	yep no other company does that ever had a host mailing you when they had downtime haha they pray that you dont notice it only very few programs are as direct when it comes to problems as they are nice

03-04-2004, 07:46 AM	#6
slapass Too lazy to set a custom title Join Date: Nov 2002 Location: Earth Posts: 14,625	It is one of the best investments i have made. They save me so much time.

03-04-2004, 09:10 AM	#11
TeaseEntertainments2 Confirmed User Join Date: Nov 2002 Location: Toronto Posts: 1,492	AMAZING PROGRAM! Worth every penny!

03-04-2004, 12:38 PM	#14
X-Wing Confirmed User Join Date: Aug 2003 Posts: 768	Top notch support!

03-04-2004, 01:33 PM	#15
Lurky Registered User Join Date: Nov 2003 Posts: 27	I'm a cheap bastard. I don't even get movie channels... But stats remote is definitely worth the $30/month

03-04-2004, 01:36 PM	#16
Gasper Guest Posts: n/a	I've talked to their support via ICQ and they are polite and very helpful

03-04-2004, 08:19 PM	#18
Webmistress Pookie Confirmed User Join Date: Feb 2004 Location: in front of the computer Posts: 243	dont you wish all companies ran their business like statsremote?

03-04-2004, 08:27 PM	#19
pimplink Confirmed User Join Date: Jun 2001 Location: Closer than you think Posts: 9,535	what is statremote? __________________ Need Mainstream Content and SEO? SEO * Website Copy * Blogs Blogging - PR Work - Forum Marketing - Social Marketing - Link building - Articles 100% Guaranteed Content!

03-04-2004, 10:07 PM	#22
crockett in a van by the river Industry Role: Join Date: May 2003 Posts: 76,806	as luck would have it I was one of the few that had the issue, I bought stats remote and on the second day it had the issue.. I sent a ICQ and got a reply within a few moments.. with the promise they would have it fixed by the next day ( it was late that night). Well today is the next day and it works nice program and very handy.. __________________ In November, you can vote for America's next president or its first dictator.

03-04-2004, 10:10 PM	#23
Arty Confirmed User Join Date: Nov 2002 Posts: 880	I think they really deserve that "Most Innovative Product" award, and combining that with a good customer support =

03-04-2004, 11:26 PM	#25
bluff Too lazy to set a custom title Join Date: Jan 2004 Location: Bluffville Posts: 6,253	What are you talking about?

03-05-2004, 07:18 PM	#26
AdultEarners Registered User Join Date: Jul 2003 Location: ES Posts: 38	We offered the StatsRemote service free to all AdultEarners webmasters (qualified) just before this problem occured.... Thumbs Up to JB for the support offered and way to go on what has to be the most time saving program on the net... SR saves me an hour a day checking my stats, and if you cant afford the monthly subscription to save the time then you really need to go apply at McDs and forget working online..... __________________ AdultEarners - Email collection for long term webmasters IntelligentWebs - Adult PPC Listings