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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 | ||
Talk Hard
Join Date: Feb 2003
Posts: 14,413
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FWD: NakedHosting
Quote:
Quote:
"Your account was moved to one of our holding servers. It looks like there was a problem transferring and setting up the mysql users on the new server." We will get the correct information pulled from your old server and setup on the holding server." ----------- Holding server was perfect timing... "Are you a Dork, Geek or a Nerd?" Neither I guess ![]() All sites were 100% down without MYSQL running correctly, made a support ticket, trusting your support team would simply fix a MySQL database user(s) error on your end. I was just about out the door(literally) for my long awaited 6-7 day vacation. I contacted you by e-mail & icq to get a quick helping hand, but found out you were on vacation as well. Np ![]() ----------- dicky "The MySQL users on the holding server have been recreated for you. If you see any issues with the MySQL access per db user, please let us know." ----------- The above was a ticket response that was sent on the same day I had already left for vacation. They couldn't test just one site to see if it was up? all my sites were down for 6 days while I was away w/no internet access(reason I went ![]() ![]() I return from vacation, made another ticket, 85% problem was fixed in 4 minutes, I fixed the rest in a few minutes. Damage was already done, my opinion, terrible support! ![]()
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| Domain whois privacy Free || GFY favored Hosting | $Chaturbate || FpcTraffic FPCPlugs || PlugRush Traffic |
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#2 |
GFY'S #1 retard
Industry Role:
Join Date: Feb 2003
Location: Kelowna
Posts: 10,523
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Swiftwill is the only host I trust. 6 years with them, 0 bullshit and complete faith in them.
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I make my money from people jerking off |
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#3 |
So Fucking Banned
Join Date: Jan 2009
Posts: 2,377
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Gotta love how they don't bother to check their work.
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#4 |
Guest
Posts: n/a
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50/50 problem
Kiss up and carry on |
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#5 |
Porn Pusher
Industry Role:
Join Date: Jul 2007
Location: It's a dry heat
Posts: 13,334
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I'm sleeping good knowing that I'm in good hands @ Colo-cation
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#6 |
Too lazy to set a custom title
Join Date: Dec 2004
Posts: 17,513
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haha funny thread
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#8 |
Too lazy to set a custom title
Join Date: Dec 2004
Posts: 17,513
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#9 |
Confirmed User
Industry Role:
Join Date: Dec 2002
Location: Midwest
Posts: 2,411
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As always there are 2 sides to every story. I was with Naked for quite a while, and had ZERO issues with their support.
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#10 | |
Talk Hard
Join Date: Feb 2003
Posts: 14,413
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Quote:
![]() Was the downtime intentionally? I believe so, was a simple fix/check & they knew I was going away. But for what reason? Could it be that I crushed the virtual server offering unlimited bandwidth and unlimited storage? Could it be that I asked for undeserved help to many times on such a low priced virtual plan? Who knows ![]()
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| Domain whois privacy Free || GFY favored Hosting | $Chaturbate || FpcTraffic FPCPlugs || PlugRush Traffic |
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#11 |
Confirmed User
Join Date: Apr 2009
Posts: 712
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i have a server there and there support is top notch
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#12 |
Programming King Pin
Industry Role:
Join Date: Oct 2003
Location: Montreal
Posts: 27,360
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Support is awesome, Jeff the tech guy is kickass and he answer damn fast! I do recommend them big time!
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UUGallery Builder - automated photo/video gallery plugin for Wordpress! ![]() ![]() ![]() ![]() |
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#13 |
Confirmed User
Join Date: Oct 2002
Location: So Cal
Posts: 877
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Nosey,
As I stated in a previous thread to you, I apologize that you had a bad experience with us. I am not certain of your exact situation because I have no way to verify your account with us. If you were moved to a holding server from shared hosting, then you were probably over utilizing resources on our shared server. This has no bearing on our unlimited features. Any host with limits can not let an account crash a shared server. This also has nothing to with the number of support requests you make either. However, none of those things are the issue. The issue is that regardless of being to holding server, your account should have been checked as you stated. There really is no excuse for this, so I am not going to try and make one. The fact is, we are not perfect. We make mistakes, no doubt about it. We try our best to keep mistakes at a minimum, but there will be things that happen. We have been providing hosting to the adult community at reasonable prices for 10 years now and I think we do a pretty damn good job at it, MOST of the time ![]() Had you informed me of your dissatisfaction with our team, I would have bent over backwards to remedy this situation for you and provide you with some type of compensation for your loss. Sadly, I was not contacted by you so I never had this opportunity. If there is something I can do for you now, please contact me ![]()
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~Kacy ![]() |
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#14 |
Confirmed User
Industry Role:
Join Date: Feb 2002
Location: NYC, NY
Posts: 8,531
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WEBAIR.COM has been very verrrry verrrrrrrrrrrrry good to me
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![]() ~ Webair Dedicated Cloud Servers™ ~ WEBAIR VSYS™ Virtual Hosting Platform ~ Superior CDN Network ~ ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~ ICQ: 243116321 - TWITTER - @WEBAIRINC - E-Mail: [email protected] |
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#15 |
Confirmed User
Join Date: Oct 2002
Location: So Cal
Posts: 877
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LOL
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~Kacy ![]() |
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#16 |
ICQ: 304-611-162
Join Date: Feb 2005
Location: Masterdam
Posts: 13,245
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Feel free to write a review here: http://reviewyouradulthost.com
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#17 |
Confirmed User
Industry Role:
Join Date: Feb 2005
Location: US
Posts: 5,326
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I always thought it was my job to make sure my sites are up and running.
But thats just me. |
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#18 |
Confirmed User
Join Date: May 2006
Location: http://www.neonasty.com
Posts: 2,107
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We've been hosting with NH for a couple of years and Jeff and Todd Have always been on top things and support has always been prompt and reliable, I am sorry you had a bad experience but to say their support sucks after one incident seems a bit unfair!
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#19 |
Confirmed User
Join Date: Aug 2002
Location: South Florida
Posts: 228
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I've always found Naked Hosting to have very quick and responsive support.
In fact, its the thing I always mention first when people ask about them. |
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#20 |
Registered User
Industry Role:
Join Date: Jul 2003
Location: Encrypted. Access denied.
Posts: 31,779
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NH has wonderful support. I've NEVER had a problem with their support and I've been with them for several years now. They are always on top of it for me.
I'm sure your unfortunate incident was an isolated one. |
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#21 |
Confirmed User
Join Date: Oct 2002
Location: So Cal
Posts: 877
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Thanx for the support everyone, its much appreciated
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~Kacy ![]() |
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#22 |
Confirmed User
Industry Role:
Join Date: Feb 2009
Location: ATLANTA HOES
Posts: 1,888
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their support has always been great for me
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#23 | |
Talk Hard
Join Date: Feb 2003
Posts: 14,413
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I'll hit you up soon, maybe you can
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indeed, it appears so
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| Domain whois privacy Free || GFY favored Hosting | $Chaturbate || FpcTraffic FPCPlugs || PlugRush Traffic |
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#24 |
Confirmed User
Join Date: May 2005
Location: Behind The Lens
Posts: 6,323
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We use Naked Hosting..... have never had any issues and their support has always been excellent.
Sorry to hear you had a problem, but I am sure they will get it taken care of ![]()
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Amateur Content ICQ: 292 356 077
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