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Old 11-22-2009, 02:25 PM   #1
Juicy D. Links
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Apple warranty is void if there is second hand smoke residue in it loll

http://www.theregister.co.uk/2009/11...rs_warranties/


this is some funny shit...

Quote:
A Mac user claims that Apple voided her warranty and refused to repair her machine because it was "contaminated" with cigarette smoke.

The claim mirrors a similar report from last year, when another user complained that the Jobsian cult wouldn't service a system due to the "health risks of secondhand smoke."

Both complaints arrive by way of The Consumerist, a site obsessed with consumer empowerment. According to the site, the claims come from separate parts of the country and were reported more than a year apart.

In each case, the site says, an Apple service center agreed to repair a machine before telling the owner repairs were not possible because the system contained some sort of smoke residue. "They informed me that his computer can't be worked on because it's contaminated," wrote one woman in a complaint about Apple's treatment of the iMac her son used.

"When I asked for an explanation, she said he's a smoker and it's contaminated with cigarette smoke which they consider a bio-hazard! I checked my Applecare warranty and it says nothing about not honoring warranties if the owner is a smoker. The Applecare representative said they defer to the technician and my son's computer cannot be fixed at any Apple Service Center due to being listed a bio-hazard."

Indeed, the warranty does not include mention of either secondhand smoke or biohazards. It does say that the plan does not cover "damage to the covered equipment caused by...extreme environment," but both Consumerist claims indicate systems failures weren't necessarily related to smoke residue. One user even says that smoke residue was falsely identified.

Both users appealed directly to the office of Steve Jobs. According to one, the office confirmed that the cult would not repair machines showing signs of smoke residue. "[A person from Jobs' office] did advise me that nicotine is on OSHA [Occupational Safety and Health Administration]'s list of hazardous substances and Apple would not require an employee to repair anything deemed hazardous to their health," the user said.

Apparently, the Jobsian office worker contacted the Apple Store in question to see about a possible repair - before calling back to say it was out of the question. "[The worker] called me earlier this week to deliver the 'bad news.' She said that the computer is beyond economical repair due to tar from cigarette smoke! She said the hard drive is about to fail, the optical drive has failed and it isn't feasible to repair the computer under the warranty.

"This computer is less than 2 years old! Only one person in my household smokes - one 21 year old college student. She said that I can get it repaired elsewhere at my expense. I asked why my warranty didn't cover the repair and was told it's an OSHA violation."
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Old 11-22-2009, 02:31 PM   #2
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fuck apple, they suck asshole juice
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Old 11-22-2009, 02:35 PM   #3
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Some people try to make a hot box out of their Mac,
and fill it with smoke,
Other people like to do coke.
But what you gotta remember is that Apple will void the warranty and refuse to repair the machine,
And maybe these people that fill Macs with smoke need their brain repaired, too.
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Old 11-22-2009, 02:45 PM   #4
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That's just plain stupid on their end.
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Old 11-22-2009, 02:54 PM   #5
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sounds fair to me, smoking is bad for you.
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Old 11-22-2009, 02:59 PM   #6
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That blows.

They do cover boobsweat, however ;)
I put my ipod in my bra while running... and it finally killed it last week...
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Old 11-23-2009, 09:26 AM   #7
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Quote:
Originally Posted by james_clickmemedia View Post
sounds fair to me, smoking is bad for you.
Smoking is for coooool peopleee
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Old 11-23-2009, 09:52 AM   #8
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I bet those same people drive cars to work. Cars which, by the way, emit as many carcinogens as 1 MILLION CIGARETTES per second of idling. ONE MILLION PER SECOND. Thats what you inhale as you stand by the street. But zomg thats not political-sexy, therefore not on peoples radars.
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Old 11-23-2009, 09:54 AM   #9
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Lets see "cough cough" to get to the Mapple store I go downtown, take a left *cough hack lung chunk splat*
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Old 11-23-2009, 09:57 AM   #10
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I hate smokers but I have to say this is pretty ridiculous... a large percentage of the world's population like to puff, does this void all of their warranties too?
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Old 11-23-2009, 09:59 AM   #11
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Nobody from Apple bitched about the coke residue clogging my keyboard?


.
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Old 11-23-2009, 10:05 AM   #12
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Quote:
Originally Posted by fatfoo View Post
Some people try to make a hot box out of their Mac,
and fill it with smoke,
Other people like to do coke.
But what you gotta remember is that Apple will void the warranty and refuse to repair the machine,
And maybe these people that fill Macs with smoke need their brain repaired, too.
what the fuck is wrong with you today
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Old 11-23-2009, 11:36 AM   #13
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Quote:
Originally Posted by L-Pink View Post
Nobody from Apple bitched about the coke residue clogging my keyboard?


.
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Old 11-23-2009, 02:08 PM   #14
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Lets see "cough cough" to get to the Mapple store I go downtown, take a left *cough hack lung chunk splat*
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Old 11-23-2009, 02:17 PM   #15
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I don't smoke, nor do I own a MAC, but that's pretty fucking lame. I do own an iPhone 3G[S] and I did get the Apple Care plan or wtf ever. If my phone had cigarette smoke on it and they refused repair I would be royally pissed off. One, because I love my iPhone and secondly, that's just lame.
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Old 11-23-2009, 03:08 PM   #16
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For once I agree with Apple...
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Old 11-23-2009, 03:21 PM   #17
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Rooooooffffllll
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Old 11-23-2009, 03:31 PM   #18
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Maybe their insurance prohibits their employees from working on products contaminated with smoke residue of any kind.
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Old 11-23-2009, 03:32 PM   #19
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JUDGEJUICY.COM

Will you and Izz be attending the Webair employee Christmas party this year?
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Old 11-23-2009, 03:34 PM   #20
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Really, I can't blame Apple.
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