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Old 12-03-2009, 10:01 PM   #51
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Any ccbill or epoch sponsors that move zombaio to primary, I'm dropping
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Old 12-03-2009, 10:09 PM   #52
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oh and fyi stick to talking french your English skills leave little to be desired for.
So when we meet? I'll help you to understand english and you help me to write it!
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Old 12-04-2009, 01:44 AM   #53
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Originally Posted by Zombaio_Tomas View Post
If you want to try us out, use us as first processor in a cascade for one of your small sites. This way you get a fair result of what we can do for you. Placing us back in the cascade will give any processor alot of declines and bad business.

We are all here to make money, we will help you SAVE and MAKE money, but not back in the cascade!
We are going to be using you for all our internal traffic.
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Old 12-04-2009, 02:27 AM   #54
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Tomas... your explanation makes sense. Thanks for explaining.

I just wasn't sure what this was all about when I first read the email.
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Old 12-04-2009, 02:56 AM   #55
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Some of the replies in these threads make me laugh.

You want the 4.9%, but you think they are being unfair asking to be first?


They are a business just like you, or like you should be running things, and they have to do cost control as well. Being dead last on your China traffic just to incur costs for your cheap ass is insane.

If you do not want to use them because you are a cheap ass, that's fine. But wanting them to be 3rd, or 4th, on your cascade for your declines and running up costs, but still demanding a 4.9% processing rate is ridiculous.

Even at 9%, they are lower than most other processors.

Some of the way people, supposedly in this industry, answer these threads is very telling of how they run their business, or hobby. Absolutely no business sense on either side of the issue, yet expecting endless free fucking handouts.

Unbelievable.

+1, get real people. They may have a stupid name with a bunch of random letters, but I agree with their position on this..:D
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Old 12-04-2009, 03:58 AM   #56
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Originally Posted by Zombaio_Tomas View Post
9% if you choose to have Zombaio back in the cascade. But if you put us first and restore your rate just to put us back again, we may terminate the account. I'm not saying we will, but this way we have the right.
that sounds kind of like a dick-move bro
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Old 12-04-2009, 04:48 AM   #57
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Pretty logical.
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Old 12-04-2009, 04:56 AM   #58
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Damn some of you bitch and whine too much...

We're very happy with Zombaio, this update doesn't affect us.. back to what matters... making money!
Zombaio shouldnt worry about the cpl of folks bitching & whining. You always get a cpl of idots on a forum. The funny thing is, it always seems to be the same people on every forum!

Its only because of these idiots in this business, that companies like Zombaio have to set TOS like this!



Great to hear for someone that uses them. Finding their service reputable & that this would not effect you!

Hit me up anytime zombaio!

Last edited by ArsewithClass; 12-04-2009 at 04:59 AM..
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Old 12-04-2009, 05:12 AM   #59
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I have no problem with this whatsoever and think it makes good business sense for Zombaio to tighten this up. I WANT processors I use to run their businesses properly and efficiently because I want them to stay in business.

We have all seen enough processors who didn't.

The alternative for Zombaio is for them to start charging decline fees and I for one don't want that.

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Old 12-04-2009, 05:39 AM   #60
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I wish people used Zombaio. I only use one sponser that uses them as primary and stats are great.
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Old 12-04-2009, 05:54 AM   #61
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I love zombaio except their affiliate system, I am happy with their rate.
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Old 12-04-2009, 06:56 AM   #62
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Makes sense to me.
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Old 12-04-2009, 07:21 AM   #63
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As said,


Zombaio, hit me up!
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Old 12-04-2009, 09:53 AM   #64
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Originally Posted by Zombaio_Tomas View Post
This is simply added to the agreement because there are big networks that are using us in the 3rd or 4th place of the cascade. This means that we got basically just orders that several other processors has rejected (often for good reasons). This means that the transactions we see on that specific account is 95% or more declines, which we have costs for. With this clause we have a legal way to terminate those merchants - or at least give them a chanse to put us higher up in the cascade.
makes sense to me.
seems pretty reasonable.
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Old 12-04-2009, 11:35 AM   #65
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Makes sense to me.

Tomas, can you hit me up when you have a chance?

Thanks,
Jay
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Old 12-04-2009, 11:37 AM   #66
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This is easy... we have huge networks that are banging us with bad transactions that we have to pay transaction fees for to our acquirers (even if declined). If we shall be able to keep low rates for the customers that actually wants to use us, we need to take care of this matter. And this is the way we do it.

If we would charge you 10-15% this would not be a issue.
Then why not say if declines exceed X% then the new rate is Y% OR impose a small decline fee?
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Old 12-04-2009, 11:53 AM   #67
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I'm not sure why you guys make things so complicated. If I was Zombaio, here is what I would do:

- Charge whatever discount rate (%) they currently charge

- Charge a fee per decline, let's say it's 25 cents.

- Not worry about where you are in anyone's cascade since you are passing the decline fee you incur along to the merchant.

Simple, effective, no drama.
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Old 12-04-2009, 12:10 PM   #68
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I'm not sure why you guys make things so complicated. If I was Zombaio, here is what I would do:

- Charge whatever discount rate (%) they currently charge

- Charge a fee per decline, let's say it's 25 cents.

- Not worry about where you are in anyone's cascade since you are passing the decline fee you incur along to the merchant.

Simple, effective, no drama.
Yep. Always easy to say what you would do, and agree that it is unfair, when it's not your business, or other people running up a tab on it.

Quote:
Originally Posted by signupdamnit View Post
Then why not say if declines exceed X% then the new rate is Y% OR impose a small decline fee?
Or make added complexities on your end of the business to solve a problem which is created by people lying about where you fall on the cascade after a 4.9% hook up.

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Old 12-04-2009, 12:12 PM   #69
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Good for them, that makes total sense. At 9% they are still a huge savings over other companies and I can't blame them for charging more to be 2-3-4th in a cascade.

Brad
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Old 12-04-2009, 12:13 PM   #70
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Make me think of,,,,

hey where did u get a picture of my cousin?
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Old 12-04-2009, 12:15 PM   #71
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Yep. Always easy to say what you would do, and agree that it is unfair, when it's not your business, or other people running up a tab on it.
I never said it's unfair; I just think it's a bad business model compared to charging a set decline fee.

Charging a decline fee per transaction is extremely easy to do - most merchant accounts and gateways have been charging them for many, many years
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Old 12-04-2009, 12:16 PM   #72
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I never said it's unfair; I just think it's a bad business model compared to charging a set decline fee.

Charging a decline fee per transaction is extremely easy to do - most merchant accounts and gateways have been charging them for many, many years
Hi.

I quoted you out of convenience. Wasn't bashing you personally.

Sorry for the confusion ace.
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Old 12-04-2009, 03:42 PM   #73
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Hi Billy,
I don't actually agree that I am talking in circles, I'm very straight here. If we are not first in the cascade, we have the legal right to enforce a 9% rate on your account, simple as that. If you choose to abuse this by repeatedly say that we are no 1 in the cascade to get your 4.9% back, and we are not, we have (after repeatedly abuse from you) right to terminate your agreement.

You are not rolling any dice, it's 100% up to you!
I think Zombaio needs to invest some money in sending you to a customer service course.
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