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Old 12-29-2009, 08:56 AM   #1
cypocrypt
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Epassporte...

Can someone from Epass please contact me ric at mallcom.com or icq 108-422-465?

Hate to bring this to the boards but i've seen it work before so im hoping for the best and before epass fanboys or haters jump in...yes we have called/emailed/tried icq michael O to no avail.

We funded our account to pay our affiliates, epass claims they did not receive the funds, asked us to get our bank put a tracer on the wire and send them the info, we sent them the info from the bank and we are still waiting for the funds to be available...this has been going on for over 2 or 3 weeks now

Epass, our affiliates need to get paid

Please contact me at the info above and give me an update whats up?

R
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Old 12-29-2009, 09:00 AM   #2
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Old 12-29-2009, 09:20 AM   #3
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Old 12-29-2009, 09:26 AM   #4
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MO is your help
I dont want to throw the guy under the bus because ive read nothing but good things about him, but i have sent him several icqs as well and 0 replies

R
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Old 12-29-2009, 10:33 AM   #5
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I dont want to throw the guy under the bus because ive read nothing but good things about him, but i have sent him several icqs as well and 0 replies

R
probably something to do with new years/holidays
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Old 12-29-2009, 10:34 AM   #6
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Old 12-29-2009, 10:46 AM   #7
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probably something to do with new years/holidays
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Old 12-29-2009, 10:47 AM   #8
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hopefully will be solved soon
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Old 12-29-2009, 11:36 AM   #9
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probably something to do with new years/holidays
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Old 12-29-2009, 11:48 AM   #10
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Can someone from Epass please contact me ric at mallcom.com or icq 108-422-465?

Hate to bring this to the boards but i've seen it work before so im hoping for the best and before epass fanboys or haters jump in...yes we have called/emailed/tried icq michael O to no avail.

We funded our account to pay our affiliates, epass claims they did not receive the funds, asked us to get our bank put a tracer on the wire and send them the info, we sent them the info from the bank and we are still waiting for the funds to be available...this has been going on for over 2 or 3 weeks now

Epass, our affiliates need to get paid

Please contact me at the info above and give me an update whats up?

R
I have not received any emails from you or any messages on ICQ, ICQ sucks so that might be the reason for the messages.
I just messaged you.
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Old 12-29-2009, 11:59 AM   #11
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thanks for hitting me back Michael, will proceed as requested and hopefully we have this taken care of soon

Cheers

R
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Old 12-29-2009, 12:01 PM   #12
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Old 12-29-2009, 02:14 PM   #13
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Anytime
Happy New Year, Michael!
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Old 12-29-2009, 02:53 PM   #14
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epassporte's message about holiday closures is a little vague:

"Dear ePassporte Business Account Holder,

Please be advised of the following bank holidays, which may cause delays with wire loads and disbursement requests:

Thursday, December 24th, 2009 is a bank holiday. Wire transfer loads and disbursement requests received after 2 pm PST on Wednesday, December 23rd, may not be completely processed until Monday, January 4th, 2010. All ePassporte Offices will be closed at this time.

Friday, December 25th, 2009 is a bank holiday. Wire transfer loads and disbursement requests received after 2 pm PST on Wednesday, December 23rd, may not be completely processed until Monday, January 4th, 2010. All ePassporte Offices will be closed at this time.

Thursday, December 31st., 2009 is a bank holiday. Wire transfer loads and disbursement requests received after 2 pm PST on Wednesday, December 30th, will be processed on January 4th, 2010. All ePassporte Offices will be closed at this time.

Friday, January 1st., 2010 is a bank holiday. Wire transfer loads and disbursement requests received after 2 pm PST on Wednesday, December 30th, will be processed on January 4th, 2010. All ePassporte Offices will be closed at this time.

PLEASE BE SURE TO SEND WIRE TRANSFERS WELL IN ADVANCE TO AVOID DELAYS.

We apologize in advance for any inconvenience this may cause.

For more information regarding these closures, please contact ePassporte's Sales and Marketing Department at 1-416-703-7200. Should you require immediate assistance after regular business hours or during ePassporte office closures, please contact our 24-hour Account Holder Services Department by phone at 1-310-301-2001 or by email [email protected]. "


It looks to me that any wires received after 2pm on 23rd (including normal banking days such as 28/29/30/31 will not be credited to accounts before 4th January 2010?

Can you confirm that please Michael?

Last edited by lagcam; 12-29-2009 at 02:55 PM..
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Old 12-29-2009, 02:55 PM   #15
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Old 12-29-2009, 03:07 PM   #16
cypocrypt
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Happy New Year Ric
hope all is well in your world
same to you my beautiful friend

Everything is going ok on this end, just about ready to slam the door shut on 2009 hoping for a better 2010

Lets catch up one of these days!

R
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Old 12-29-2009, 03:23 PM   #17
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Happy New Year Ric
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Old 12-29-2009, 04:02 PM   #18
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Old 12-29-2009, 07:50 PM   #19
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Originally Posted by lagcam View Post
epassporte's message about holiday closures is a little vague:

"Dear ePassporte Business Account Holder,

Please be advised of the following bank holidays, which may cause delays with wire loads and disbursement requests:

Thursday, December 24th, 2009 is a bank holiday. Wire transfer loads and disbursement requests received after 2 pm PST on Wednesday, December 23rd, may not be completely processed until Monday, January 4th, 2010. All ePassporte Offices will be closed at this time.

Friday, December 25th, 2009 is a bank holiday. Wire transfer loads and disbursement requests received after 2 pm PST on Wednesday, December 23rd, may not be completely processed until Monday, January 4th, 2010. All ePassporte Offices will be closed at this time.

Thursday, December 31st., 2009 is a bank holiday. Wire transfer loads and disbursement requests received after 2 pm PST on Wednesday, December 30th, will be processed on January 4th, 2010. All ePassporte Offices will be closed at this time.

Friday, January 1st., 2010 is a bank holiday. Wire transfer loads and disbursement requests received after 2 pm PST on Wednesday, December 30th, will be processed on January 4th, 2010. All ePassporte Offices will be closed at this time.

PLEASE BE SURE TO SEND WIRE TRANSFERS WELL IN ADVANCE TO AVOID DELAYS.

We apologize in advance for any inconvenience this may cause.

For more information regarding these closures, please contact ePassporte's Sales and Marketing Department at 1-416-703-7200. Should you require immediate assistance after regular business hours or during ePassporte office closures, please contact our 24-hour Account Holder Services Department by phone at 1-310-301-2001 or by email [email protected]. "


It looks to me that any wires received after 2pm on 23rd (including normal banking days such as 28/29/30/31 will not be credited to accounts before 4th January 2010?

Can you confirm that please Michael?
I will check with the business account office in the morning and get back to you.
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Old 12-30-2009, 07:54 AM   #20
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Originally Posted by lagcam View Post
epassporte's message about holiday closures is a little vague:

"Dear ePassporte Business Account Holder,

Please be advised of the following bank holidays, which may cause delays with wire loads and disbursement requests:

Thursday, December 24th, 2009 is a bank holiday. Wire transfer loads and disbursement requests received after 2 pm PST on Wednesday, December 23rd, may not be completely processed until Monday, January 4th, 2010. All ePassporte Offices will be closed at this time.

Friday, December 25th, 2009 is a bank holiday. Wire transfer loads and disbursement requests received after 2 pm PST on Wednesday, December 23rd, may not be completely processed until Monday, January 4th, 2010. All ePassporte Offices will be closed at this time.

Thursday, December 31st., 2009 is a bank holiday. Wire transfer loads and disbursement requests received after 2 pm PST on Wednesday, December 30th, will be processed on January 4th, 2010. All ePassporte Offices will be closed at this time.

Friday, January 1st., 2010 is a bank holiday. Wire transfer loads and disbursement requests received after 2 pm PST on Wednesday, December 30th, will be processed on January 4th, 2010. All ePassporte Offices will be closed at this time.

PLEASE BE SURE TO SEND WIRE TRANSFERS WELL IN ADVANCE TO AVOID DELAYS.

We apologize in advance for any inconvenience this may cause.

For more information regarding these closures, please contact ePassporte's Sales and Marketing Department at 1-416-703-7200. Should you require immediate assistance after regular business hours or during ePassporte office closures, please contact our 24-hour Account Holder Services Department by phone at 1-310-301-2001 or by email [email protected]. "


It looks to me that any wires received after 2pm on 23rd (including normal banking days such as 28/29/30/31 will not be credited to accounts before 4th January 2010?

Can you confirm that please Michael?
They may not be credited it depends on how fast our bank works if we get notified by our bank about a wire its credited the same day.
The 31st is another bank holiday.
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Old 12-30-2009, 08:50 AM   #21
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same to you my beautiful friend

Everything is going ok on this end, just about ready to slam the door shut on 2009 hoping for a better 2010

Lets catch up one of these days!

R



I was hoping it was better than OK by now
I hope 2010 is much better
Holla after
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Old 12-30-2009, 08:52 AM   #22
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ePassporte don't like Credit Cards, understanding not able...
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Old 01-05-2010, 05:45 PM   #23
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well, I'm being affected with this issue, because I'm still waiting for the payment from mallcom.
I don't know what the problem is. If mallcom did the transfer only Michale has to ask to his bank if there is a transfer in process and just give a good answer.

Please guys resolve this issue ASAP!
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Old 01-05-2010, 05:57 PM   #24
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gl bump....
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Old 01-05-2010, 06:07 PM   #25
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i see $3 fee now for ATM withdrawal and its getting up yearly
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Old 01-05-2010, 06:16 PM   #26
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I'm sure they'll fix it Ric.
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Old 01-05-2010, 06:44 PM   #27
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I also was charged with $35.00 from epassporte this year for my visa electron, and before they used to charge this bi-yearly.
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Old 01-05-2010, 07:25 PM   #28
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I thought they did a pretty good job of letting companies know they should send their wires before the 22nd just to be sure and if not then you are screwed...

Same shit happened last year and the year before that. This year I actually hit up two of my sponsors and they sent the wire extra early... Last year I had a few grand locked up as an affiliate. It sucks. But that didn't happen this year because I made sure it wouldn't.
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Old 01-05-2010, 08:09 PM   #29
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Can someone from Epass please contact me ric at mallcom.com or icq 108-422-465?

Hate to bring this to the boards but i've seen it work before so im hoping for the best and before epass fanboys or haters jump in...yes we have called/emailed/tried icq michael O to no avail.

We funded our account to pay our affiliates, epass claims they did not receive the funds, asked us to get our bank put a tracer on the wire and send them the info, we sent them the info from the bank and we are still waiting for the funds to be available...this has been going on for over 2 or 3 weeks now

Epass, our affiliates need to get paid

Please contact me at the info above and give me an update whats up?

R
We have the EXACT SAME ISSUE.
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Old 01-05-2010, 08:30 PM   #30
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Hope this gets worked out for you bro.

I see epass has raised to $3 per ATM withdrawal ... they should easily fix your problem since they are making over $100,000/k/day [EXTRA] with this increase they can easily hire more people to service us

Got to love the ATM raise WTF? is going on ... greedy bitches!


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Old 01-06-2010, 12:11 PM   #31
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We have the EXACT SAME ISSUE.
Ric, did you guys get this resolved?
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Old 01-07-2010, 09:47 AM   #32
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Ric, did you guys get this resolved?
Yes...FINALLY, yesterday they "found" the wire and all got taken care of

@ V_rocks we funded the account Dec 11th not even close to the 22nd.

R
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Old 01-08-2010, 12:42 AM   #33
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Yes...FINALLY, yesterday they "found" the wire and all got taken care of

@ V_rocks we funded the account Dec 11th not even close to the 22nd.

R
Ouch... hopefully they will "find" ours soon, not sure why it takes this long.
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Old 01-08-2010, 12:54 AM   #34
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hum.......
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Old 01-08-2010, 02:34 AM   #35
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:mad

Got this message from Mallcom this morning:

"Dear Affiliate,

This email is to notify you that starting this month; we will no longer
offer Epassporte as a payment option."

So I think they are leaving Epass? not solved ?
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