adultzone

Ok. I have uploaded my Bank Statement, Photo ID and a utility bill under my name! And I receive another 3 emails stating that I have not uploaded my files yet WTF!!! I need a quick support for this! contact me immediately at 637-412-497

CurrentlySober

Upload 1st born child. Problem solved!

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Denny

Same here. Fix your shit Paxum! I have uploaded all the docs, my account is now verified. Why do you keep sending me these emails? This is fucking annoying

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Adraco

You need quick support to recive your ten dollars? Try to follow the guidelines and comply with information requirements the first time and you wouldn't need to go through this. Only got yourself to blame, enjoy the weekend!

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J. Falcon

Their ticket system is pretty efficient. They usually respond within 24 hours. You can try contacting Chris 71462500

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BJ

I guess your safe giving them all your infos though, nobody would want to steal a phillipinos identity, unless they really wanted to become a housekeeper or something.

adultzone

In addition to this Ruth mentioned that there is no other documents needed after your account was verified in the first place here what she say

http://www.gfy.com/17999447-post4.html

Now they are trying to act like crazy!

adultzone

I think they want me to visit their office and give my documents personally together with my lawyer and a public lawyer who notarized my photo ID or else will request to the NSO and BIR here in PH to come with me and visit them just to tell them that I am paying taxes correctly. I guess that is what they want.

Matyko

Same here...
Quite annoying, especially because I already provided these documents when I signed up to verify my acc...

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adultzone

Oh my, I wont bother them if I had only $10 on my account I even not bother ePass to released more than $500 on my account.. In correction to your statement I have follow everything they ask upload everything that they ask now they keep on asking more documents later on I will upload my birth certificate, baptisimal certificate and a gay certificate.

Matyko

BTW---> A few months before epass closed shop they started to abuse users with exact same thing. Just sayin' ...

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adultzone

I receive 5 emails from Wednesday from [email protected] stating I have not uploading my documents, i think they cannot find our document in their bookshelfs.

- LOL -

why do you idiots keep coming here with your lame threads?

they have their own support that is very good and fast,

Denny

haha, chill out man

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adultzone

I did not notice that because I was in a vacation last month of september just notice them last sept 20 and I remember I have more than 500 in my account.

- LOL -

fucking 3rd world assholes taking up company resources for their whooping $10/month payments

i wish they'd ban your shitty countries altogether

adultzone

Like the way you wrote your username LOL so I will say LOL to their support. Sending 5 emails to my email two days ago stating that I have to upload documents but the fact is I have uploaded it ten times already

- LOL -

Who the fuck are you kidding? you are trying to get your Xprofiles sig money, that you sold for 10/month

go fuck yourself

adultzone

So be it, why dont you go outside and protest it! Like create banners and shit and see for yourself instead of posting here in my thread asking for paxum support.

adultzone

Oh maybe I posted before that my sig is for sale. But for now I dont need to sell my sig as I realized that I earned more than 10/month You should fuck your self instead of posting UNHELPFUL post and NONSENSE post of yours. Just giving you a friendly advice.

Matyko

Fuck off, lame troll

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suesheboy

LOL.

In today's world 5 minutes is acceptable 24 hours is insane.

Usually means it could take longer.

<fail>

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J. Falcon

A ticket system that responds in 5 minutes? Yeah right.

I'm just saying the Paxum ticket system is very good. But some people think they're more important than others, that just because they make a silly thread on gfy that Paxum will contact them immediately to see what the problem is.

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Sid70

David Beckham virused the Internetz!

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Chosen

What????

alias

Maybe they heard that you are a carder or something. Don't you run chatters?

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adultzone

It was a long time ago that i run those but I now I am not running it anymore since I have known some ideas and ways to earned money in a legit way

RuthB

In keeping with our KYC (Know Your Customer) policy we are requesting that some customers reupload their Picture or Address ID's.

In these cases a request was initially made via the Paxum Account Admin to resubmit those documents. That message had been clearly on display for all concerned parties to see on the entry page of their Paxum accounts for the last two weeks.

Due to limited response via these account notices, and our obvious need to ensure all verification documentation is correct, we sent an email to those clients in order to prompt action.

If you have received this email notification please resubmit the requested documentation ASAP.

If you have received this email and you're unsure why, or you believe you have received it in error, please CONTACT SUPPORT DIRECTLY via your account Message Center (by opening a ticket) or by emailing [email protected]

Some clients previously made arrangements with our verification department regarding their documentation when they signed up. If you did this, please contact support directly to appraise them of this information. We always prefer to work with our customers to come to a satisfactory solution for everyone involved.

It is for the greater good of ALL our clients that we ensure customer compliance with these highly important rules and regulations.

Please note: Support response times may be slightly longer than usual due to currently increased demand.

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iamtam

paxum needs to learn difference between ass and elbow. they reconfirm me yesterday, send me the same threatening email today. they are lost.

adultzone

Yes, same thing I have 5 emails now from [email protected] and stating that they will suspended my account unless I upload documents but the fact is I already uploaded my documents 5 times now.

SmokeyTheBear

if you want me to send in my id again after already sending my id in, then you guys should explain WHY you are asking for the same id again, not a bland catch-all answer for everyone but a real answer to me about me.

This is just epassporte all over again. I won't be sending anymore id in, as soon as my account stops working , i will stop using paxum.. i suggest others come to their own conclusions based on the facts presented.

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BJ

Give us your id's nom nom nom

BJ

Thanks bros

SmokeyTheBear

i am well aware of the kyc rules, and i think the point you are missing is , there is no policy requiring you to ask for the same id multiple times.

i would imagine people who already verified their account will/have ignored this message as they already uploaded documents


heres an idea.. if you sent verification emails "in error", why don't you contact those people and tell them you are sorry for the confusion.
i think you are trying to say , some clients have already sent in their id.. i think many people here are trying to tell you the same thing.

heres a simple solution..
if(client != verified){ send verification email} else { don't send email , they are already verified }

seriously.. no offense but fuck off with the shit talk. nobody is asking why you are asking for id , nor are they upset about being asked for id, they are asking WHY ARE YOU ASKING ME TWICE. It doesn't help me or any of your other clients to ask for the same id twice.


heres 3 ways/reasons to ask for id.

if user != verified
#1 you havent sent any , send it now
if user = verified
#2 there is a problem with your documents
if paxum = made-a-mistake
#3 we lost your id and need a second copy

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RuthB

Smokey, Please contact support directly by opening a ticket or emailing [email protected]. If you believe you received the notice in error, then please ask them why you received the notice and if it applies to you.

Our KYC was recently adjusted, and now we do require color uploads for all photo ID's where before we would also accept black and white versions. Also, upon further examination of previously submitted documents some of the initial ID uploads for some accounts have been determined to be black and white, grainy, low-quality, unclear, etc, or perhaps simply not provided (some clients had special agreements with verification to provide documents at a later date). Any of these reasons could have initiated the request.

The best way to find out why specifically you have been asked is to contact support directly since they have full access to your account information and history.

We're not trying to screw anyone over at all, and this is nothing personal. I also have to reupload my address proof.

This is a measure we have to take for the good of ALL our clients; to make sure that all Paxum accounts are in full compliance.

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BJ

Hells yeah. yo shit safe. Damn Cuz!

helterskelter808

There's a good reason why the Philippines is ranked the 4th most corrupt place on earth; they bribed the people who drew up the list to knock them down three places.

Having said that, from this and other threads, Paxum do sound like clowns.