V_RocKs

I sent out an Email complaning of a problem back on Jan 10th.

I got a reply about it on Jan 22nd!

Had I just posted the problem here at GFY I would have had the problem fixed in about 10 minutes.


I also got an email from a sponsor saying their check was returned undeliverable. I sent them an email back in 2 minutes. Haven't heard from them since.

What are the odds that the check will be in my mailbox in 2 days if I post about it here? 100%

And if I don't? 0%...

That is why I post shit on GFY and don't even attempt to contact sponsors directly.

baddog

Sometimes it seems like that around here.

D

I dunno if I agree with what you're saying here, V.

There's also ICQ.

Whatever the situation - if it's between two individuals or an individual and business, it just seems more professional to hit peeps up on ICQ/email before you take something to the board in just about any regard.

If your email/ICQ isn't answered in a timely fashion, then - at that point - I think it's fine to go ahead and hit the boards, ya know... no reason to wait nearly 2 weeks.... and that's why I think they're here... but , well we're all human... and shit happens, and if you don't at least do someone the courtesy of hitting them up mono e mono before you shine something in the community spotlight... that says more about you than them, imho.

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-D.
ICQ: 202-96-31

Oracle Porn

I had a few sponsors ask me to no post things on GFY.....if I did there would be some major dramaz.

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sortie

The reality is that some sponsors are on the boards posting all day and don't check their support email.

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Klen

Well mail is unreliable and sometime it doesnt arrive to inbox at all.That is why is better to have icq only for support or maybe support board.

BOSS1

Ask anyone dealing with us how long it takes to get a reply

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Scott McD

They should always be contacted directly first, before anything appears on the forums.

But yeah, if they don't bother to reply, then of course it should be made more public. Then watch them reply right away... ;-)

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Xrated J

gotta save face on here

mikeyddddd

This morning I noticed a problem with a sponsor's embedded Flash videos not playing in FireFox‏. I notified them and suggested a fix using their support email.

I wonder how long it will take for a response.

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TheDoc

Hold up... So the Sponsor contact you about a bad address on the check, and you want them to respond back within minutes?

Hahaha... You are lucky they contacted you at all.. I wouldn't have.

And at least the other program responded, 10 days or not, was the problem corrected?

Webmasters posting on forums doesn't threaten most Programs. If you say anything to bad or wrong, it's your ass. And often the head rep or owner just posts telling you to contact them directly anyway, which ends it and puts you back in your place...

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TheDoc

Most sponsors wouldn't respond to this.. First off the "support" person has no idea that they are broken, they just forward the email/problem to a tech. If the tech tests it and it works for him and/or he doesn't know how to make it work - it will stay broken.

Either way, the support person probably never gets a clear answer back so they can't answer you.

or... the problem was corrected and still the support person doesn't know and even if they did, the 10 day sit took the techs to figure out, the support person long forgot about you.

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MicDoohan

Don't forget to tell everyone what your program is asshole.

Angry Jew Cat - Banned for Life

I agree fully V. I've had problems with numerous programs to whom i emailed and took as long as two weeks to have the issues resolved, some longer, or not at all. when i post i nice whining thread here on gfy it seems like they're right on top of sorting things straight within a couple hours to save face. why not throw your issue out there for everyone to see, fuck it. i usually try email first, but being as it is almost always useless i'm starting to toss it out here more and more.

Juicy D. Links

is they blow you off for 12 days then by all means bring that shit on!!!!!!!!!


Seems this place is the only place to get any of the peeps to answer or address a issue

Go VVVVVVVVVVVVVVVVVVVVVVVVv

Juicy D. Links

everyone is on WoW anyways yo , if anybody needs help lmk which sponsor I add them as a friend and forward your message

Barefootsies

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Should You Email Your Members?

Link1 | Link2 | Link3

Enough Said.

"Would you rather live like a king for a year or like a prince forever?"

PPjohn

sad but true

JFK

Hello Juiccccccccccccccccccccccccccccyyyyyyyyyyyyyyy

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TheDoc

How was that being an asshole? The program contacted him first about a problem "HE HAD"... then he wants to bash them here? I'm the asshole? And if the other program corrected his issue, then I see no problem with 10 days, as I said, at least they responded - since most don't.

I run several programs, none of which you are a webmaster of, so no worries.

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V_RocKs

And they also aren't updating their sites... etc...

V_RocKs

It takes a lifetime to builds ones reputation and only 69 keystrokes to ruin it.

You just put your foot in your mouth...

This guy will not go over and above to pay his affiliates!


Nasty Dollars will.

They found out that my first ever check from them went to the wrong address and sent it to me reissued months later via 2 day FedEx. The check was only $35 but I think it demonstrates their willingness to make all of their affiliates happy. Not just the whales.

V_RocKs

Also... Nasty Dollars answers my questions pretty much ASAP...

BradM

You're willing to withhold my money if I say move and forget to change my address before a payout ends? What if I miss the cutoff by a day and I am moving to another state and I have 100 things going on and the last thing on my mind is "fuck gotta change my addy info with TheDoc or he won't ever pay me. Great, please let me know what program you run so I can shitlist it publicly. You're an admitted thief. Thanks idiot.

DaddyHalbucks

You forgot page views and drama.

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Boner Money

Zango

I will terminate your account without notice if you use a message board for support.

V_RocKs

Yup... and if you do well in the thread you might end up with a higher sig price at months end.

L-Pink

Everyone should be given the chance to be a professional businessman, to operate a professional company. Give them the chance privately. If no answer do whatever it takes.

baddog

I always use any means necessary to obtain a new address when I get checks mailed back as undeliverable. Makes accounting so much easier when there are no outstanding checks.

Boss Traffic Jim

V Rocks YOU are using the wrong sponsors if what you say is true. Iwon't do biz with any sponsor, designer, host etc...that I cannot reach via phone.

TheDoc

Of course I hold your money.. I may send it once more, but if it comes back I hold it. Now.. The fact the amount of people that have this issue is very rare, you know that.

Now when you come in and you change your address, bam you cycle back in and your checks go out.

Oh and I have contacted them, 3 of them.. To the point now that I have emailed them, it is the year end.. But again they don't respond. Everyone else, they email me or they change the address details.

You guys can try to dream up bs drama all day long.. I will play along.

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cherrylula

I didn't even look after reading his posts.

baddog

and naturally, as soon as I made my last post I retrieved my email to discover a returned check.

V_RocKs

Well then.. You have been vindicated.