Who is the Owner/ Big Cahuna at Hostgator? - GoFuckYourself.com

pornguy · 01-12-2011, 07:01 AM

Need to speak with that person as I have been unable to get very far on a DMCA issue with the minions.

Errors · 01-12-2011, 07:19 AM

Make a thread at WebHostingTalk. They have a rep around there quite often.

pornguy · 01-12-2011, 07:29 AM

Yeah i dont want a rep. had enough of the guys I have been talking with.

If nothing else I will but wanted to see what I got here

Thanks though

Errors · 01-12-2011, 07:31 AM

If you're going through a ticket, tell them to pass it up the chain to a supervisor. I've had to do that as well.

pornguy · 01-12-2011, 07:37 AM

Might end up going that route as well. Thanks for the tip.

pornguy · 01-12-2011, 08:34 AM

Bump.....

pristine · 01-12-2011, 08:51 AM

yeah, some exec cares about your DMCA request IDIOT.

Errors · 01-12-2011, 08:56 AM

oh. Go above their heads. They get their servers from ThePlanet

Adraco · 01-12-2011, 09:03 AM

I think the owner's name is Brent or Brad. It used to say on their sales pages, under the support section something along the lines of:
"if you ever have problems with support, ask that your ticket get assigned to Brent (or possibly Brad) and he will personally give you the VIP treatment you deserve."

So ask to please be escalated to him.

EDIT: Yes, it's Brent, see here that sometimes domains are registered in his name:
http://support.hostgator.com/article...nformation-why

EDIT 2: It's gone from the webpage, but captured here:
"Should you ever have an issue with our traditional support mediums, simply request that your ticket be assigned to our owner, Brent. He will be more than happy to provide you with the V.I.P. attention that you deserve."
http://blog.hostgator.com/2010/09/30...eptember-2010/

pornguy · 01-12-2011, 09:20 AM

Quote:

Originally Posted by pristine

yeah, some exec cares about your DMCA request IDIOT.

You know its kind of funny when I have talked with the owners of other hosting companies they sure as HELL were interested.

Hosting a domain that steals content can cause some real issues for the host.

pornguy · 01-12-2011, 09:24 AM

Quote:

Originally Posted by Errors

oh. Go above their heads. They get their servers from ThePlanet

Thanks for the info. I dont want to go that route for sure but...

Quote:

Originally Posted by Adraco

I think the owner's name is Brent or Brad. It used to say on their sales pages, under the support section something along the lines of:
"if you ever have problems with support, ask that your ticket get assigned to Brent (or possibly Brad) and he will personally give you the VIP treatment you deserve."

So ask to please be escalated to him.

EDIT: Yes, it's Brent, see here that sometimes domains are registered in his name:
http://support.hostgator.com/article...nformation-why

EDIT 2: It's gone from the webpage, but captured here:
"Should you ever have an issue with our traditional support mediums, simply request that your ticket be assigned to our owner, Brent. He will be more than happy to provide you with the V.I.P. attention that you deserve."
http://blog.hostgator.com/2010/09/30...eptember-2010/

And thanks to you for posting that. I will give it a shot and see what happens.

Errors · 01-12-2011, 09:29 AM

Quote:

Originally Posted by pristine

yeah, some exec cares about your DMCA request IDIOT.

Actually the owner does care for his clients and concerns. He always has said to contact him with any concerns.

pornguy · 01-12-2011, 09:34 AM

Quote:

Originally Posted by Errors

Actually the owner does care for his clients and concerns. He always has said to contact him with any concerns.

Ignore that. some people just love to spew hate and negativity.

fris · 01-12-2011, 09:36 AM

ask ryceric he probably knows

pornguy · 01-12-2011, 09:41 AM

Thanks Fris. I will try him.

Errors · 01-12-2011, 09:49 AM

I asked the tech the quickest way to get ahold of Brent:
(10:47:14 AM) Max Fo: Email [email protected] and mark the subject ATTN: Brent and we will make sure he gets it ASAP.
(10:48:13 AM) Jesse: awesome. thanks Max
(10:48:21 AM) Max Fo: You're very welcome. Can I help with anything else today?
(10:48:29 AM) Jesse: that's good. thanks
(10:48:34 AM) Max Fo: Thank you for using HostGator Live Chat. If you could take a minute to rate your experience with HostGator as well as my overall performance, that would help us to improve our customer service. To do that, just click the button that says Rate and Exit in the upper right hand corner. The survey takes less than a minute to fill out.

pornguy · 01-12-2011, 10:02 AM

Quote:

Originally Posted by Errors

I asked the tech the quickest way to get ahold of Brent:
(10:47:14 AM) Max Fo: Email [email protected] and mark the subject ATTN: Brent and we will make sure he gets it ASAP.
(10:48:13 AM) Jesse: awesome. thanks Max
(10:48:21 AM) Max Fo: You're very welcome. Can I help with anything else today?
(10:48:29 AM) Jesse: that's good. thanks
(10:48:34 AM) Max Fo: Thank you for using HostGator Live Chat. If you could take a minute to rate your experience with HostGator as well as my overall performance, that would help us to improve our customer service. To do that, just click the button that says Rate and Exit in the upper right hand corner. The survey takes less than a minute to fill out.

Thanks. I appreciate the effort.

fris · 01-12-2011, 12:40 PM

maybe try theplanet since they provide hostgator with the bandwidth, always can go one higher up, and if no answer go right to the source whos providing the fiber

Deej · 01-12-2011, 12:42 PM

Worst fucking host ever!

mineistaken · 01-12-2011, 12:44 PM

Quote:

Originally Posted by fris

maybe try theplanet since they provide hostgator with the bandwidth, always can go one higher up, and if no answer go right to the source whos providing the fiber

This was suggested already

pornguy · 01-12-2011, 12:51 PM

I dont know how they are as a host and dont really care. But I know how things have been ref a DMCA and its sad, and for sure will make me stay away when I need another virtual spot for blogs. Thanks again Fris. and everyone else.

01-12-2011, 07:01 AM	#1
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,911	Who is the Owner/ Big Cahuna at Hostgator? Need to speak with that person as I have been unable to get very far on a DMCA issue with the minions. __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!

01-12-2011, 07:29 AM	#3
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,911	Yeah i dont want a rep. had enough of the guys I have been talking with. If nothing else I will but wanted to see what I got here Thanks though __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!

01-12-2011, 07:37 AM	#5
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,911	Might end up going that route as well. Thanks for the tip. __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!

01-12-2011, 08:34 AM	#6
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,911	Bump..... __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!

01-12-2011, 09:03 AM	#9
Adraco Confirmed User Industry Role: Join Date: May 2009 Location: Onboard an airplane around the globe Posts: 3,734	I think the owner's name is Brent or Brad. It used to say on their sales pages, under the support section something along the lines of: "if you ever have problems with support, ask that your ticket get assigned to Brent (or possibly Brad) and he will personally give you the VIP treatment you deserve." So ask to please be escalated to him. EDIT: Yes, it's Brent, see here that sometimes domains are registered in his name: http://support.hostgator.com/article...nformation-why EDIT 2: It's gone from the webpage, but captured here: "Should you ever have an issue with our traditional support mediums, simply request that your ticket be assigned to our owner, Brent. He will be more than happy to provide you with the V.I.P. attention that you deserve." http://blog.hostgator.com/2010/09/30...eptember-2010/ __________________ ---------------------------------------------------------------------------------- The truth is not affected by the beliefs, or doubts, of the majority. Last edited by Adraco; 01-12-2011 at 09:16 AM.. Reason: Hostgator owner = Brent

01-12-2011, 07:19 AM	#2
Errors Registered User Industry Role: Join Date: Dec 2010 Posts: 39	Make a thread at WebHostingTalk. They have a rep around there quite often.

01-12-2011, 07:31 AM	#4
Errors Registered User Industry Role: Join Date: Dec 2010 Posts: 39	If you're going through a ticket, tell them to pass it up the chain to a supervisor. I've had to do that as well.

01-12-2011, 08:51 AM	#7
pristine So Fucking Banned Industry Role: Join Date: Dec 2010 Posts: 1,176	yeah, some exec cares about your DMCA request IDIOT.

01-12-2011, 08:56 AM	#8
Errors Registered User Industry Role: Join Date: Dec 2010 Posts: 39	oh. Go above their heads. They get their servers from ThePlanet

01-12-2011, 09:36 AM	#14
fris Too lazy to set a custom title Industry Role: Join Date: Aug 2002 Posts: 55,297	ask ryceric he probably knows __________________ Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence. WP Stuff

01-12-2011, 09:41 AM	#15
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,911	Thanks Fris. I will try him. __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!

01-12-2011, 09:49 AM	#16
Errors Registered User Industry Role: Join Date: Dec 2010 Posts: 39	I asked the tech the quickest way to get ahold of Brent: (10:47:14 AM) Max Fo: Email [email protected] and mark the subject ATTN: Brent and we will make sure he gets it ASAP. (10:48:13 AM) Jesse: awesome. thanks Max (10:48:21 AM) Max Fo: You're very welcome. Can I help with anything else today? (10:48:29 AM) Jesse: that's good. thanks (10:48:34 AM) Max Fo: Thank you for using HostGator Live Chat. If you could take a minute to rate your experience with HostGator as well as my overall performance, that would help us to improve our customer service. To do that, just click the button that says Rate and Exit in the upper right hand corner. The survey takes less than a minute to fill out. __________________ DeoHost - Free Accounts Offered. Live Uptime Stats IMGKeep - Free Image Hosting. Virtually No Ads. New FireFox Add-on Available! Last edited by Errors; 01-12-2011 at 09:50 AM..

01-12-2011, 12:40 PM	#18
fris Too lazy to set a custom title Industry Role: Join Date: Aug 2002 Posts: 55,297	maybe try theplanet since they provide hostgator with the bandwidth, always can go one higher up, and if no answer go right to the source whos providing the fiber __________________ Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence. WP Stuff

01-12-2011, 12:42 PM	#19
Deej I make pixels work Industry Role: Join Date: Jun 2005 Location: I live here... Posts: 24,386	Worst fucking host ever! __________________ Deej's Designs n' What Not Hit me up for Design, CSS & Photo Retouching Icq#30096880

01-12-2011, 12:51 PM	#21
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,911	I dont know how they are as a host and dont really care. But I know how things have been ref a DMCA and its sad, and for sure will make me stay away when I need another virtual spot for blogs. Thanks again Fris. and everyone else. __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!