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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
there's no $$$ in porn
Industry Role:
Join Date: Jul 2005
Location: icq: 195./568.-230 (btw: not getting offline msgs)
Posts: 33,063
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![]() Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
--Zig Ziglar Yesterday's quote of the day: http://www.gofuckyourself.com/showthread.php?t=1008766 http://www.gfy.com/fucking-around-and-business-discussion/1008766-quotes-day-worst-strategic-mistakes.html http://www.gfyboard.com/showthread.php?t=1008766 |
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#2 | |
Too old to care
Industry Role:
Join Date: Jun 2001
Location: On the sofa, watching TV or doing my jigsaws.
Posts: 52,943
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Quote:
In selling, an objection by a customer is looked as an opportunity to make a sale or improve your service/product. Sadly in online porn the only people who were listened to were affiliates. Customers were people who didn't realise that there was enough free porn to make buying irrelevant or just people who wanted it all for free. Welcome to the result of treating customers like sheep. They wandered off. ![]() |
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#3 | |
So Fucking Banned
Industry Role:
Join Date: Jan 2008
Location: In A Galaxie Far, Far Away!
Posts: 3,487
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#4 |
Confirmed User
Join Date: May 2002
Location: European Union
Posts: 3,815
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You can't generalize that, it always depends on what kind of complaint it is, if it's reasonable then listen to it and learn from it, if it's from an idiot then just don't do business with him/her anymore...
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#5 |
Too lazy to set a custom title
Industry Role:
Join Date: Dec 2004
Location: Happy in the dark.
Posts: 93,006
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That inspired me to be uninspired...
__________________
FLASH SALE INSANITY! deal with a 100% Trusted Seller Buy Traffic Spots on a High-Quality Network 1 Year or Lifetime — That’s Right, Until the Internet Explodes! |
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#6 | |
Deputy Chief Command
Industry Role:
Join Date: Nov 2005
Posts: 4,482
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Quote:
if the customer gets the impression you are really listening and that you think he has a valid point and you need to improve the things he stated he will be happy and might come back to see if you have improved your service after listening even if the customer is a total jackass and is just complaining because he is a miserable fuck who likes complaining it still can be good for business in the longterm you see, the more experience you have with dealing with these kind of customers the better you will become at it and thus the miserable fucks can be used as a learning experience wich will improve your overall reaction to complaints and thus possibly even generating more business than just ignoring them and tell them to fuck off and go to hell hope that makes sense to you, cause it does in my head ![]() ![]() ![]() |
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#7 |
Too lazy to set a custom title
Industry Role:
Join Date: Jun 2005
Location: 127.0.0.1
Posts: 27,047
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__________________
Make Money
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#8 |
Guest
Posts: n/a
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pretty good quote!
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