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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Confirmed User
Join Date: Jul 2001
Location: Lightspeedworld
Posts: 7,940
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What would you say to this guy?
This "minor" charged over $100 worth of memberships to my sites over the last two weeks, what would you say to his dad?
-------------------------- Dear Sirs, Please be advised that any/all orders placed by Alex Rice are to be cancelled and no further orders are to be accepted as Alex fraudulently used his brother Cameron Rice's visa card without permission or authorization. Alex is a learning disabled minor. The bank will charge back to you any charges. We ask your co-operation in this matter. Thank You R Rice Parent --------------------------
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Abra-cadabra! |
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#2 |
Confirmed User
Join Date: May 2002
Location: Dayton, OH, USA
Posts: 1,863
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Hey,
I'd probably deny the chargebacks to teach the guy / family a lesson. If that's possible. I'm not familiar with paysites / chargesites, and / or how payment, or reimbursement works. Thanks, Kevin
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JamPlay.com - Online, video-based guitar lessons |
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#3 |
Confirmed User
Join Date: May 2002
Location: CT
Posts: 5,246
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Dought you can really do anything to get that money...
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#4 |
HAL 9000
Industry Role:
Join Date: May 2001
Posts: 34,515
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that as responsible parent he should accept the charges and not act like an idiot.
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#5 |
Live Hard - Die Hard
Join Date: Feb 2002
Location: Ready to leave...
Posts: 17,042
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You're not going to get the money either way.
He can't be too learning disabled if he knew where to type in the exact credit card numbers, the name, the expiration date, and the authorization numbers. Plus, he was able to find several of your sites and charge them with the same card. Fuck, I have a hard time figuring those damn things out sometime, how is some learning disabled kid doing it? I really doubt he's the kid from Mercury Rising. Sounds like some horny old man got caught by the wife and decided to pawn it off on the kid. Why the fuck would his brother just have his credit card laying around?
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#6 |
Confirmed User
Join Date: Apr 2002
Posts: 537
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give him the refund and safe the chargeback fee
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#7 |
So Fucking Banned
Join Date: Jul 2002
Location: Dis
Posts: 4,751
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Call me a pussy, but I'd send a cordial note and offer a refund.
He could be full of shit, but I'd rather not risk antagonizing the parents of a minor who gained access to one of my sites. |
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#8 |
Confirmed User
Join Date: May 2001
Location: Portland, OR, USA
Posts: 5,279
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I've been selling stuff via credit cards for years, and believe me in just about any dispute between a merchant and a customer, the merchant loses virtually automatically. Give up the dough and chalk it up to experience. If you make a big to-do over it, you won't win any friends, especially at the credit card company.
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#9 |
Confirmed User
Join Date: Aug 2001
Location: Kimmykims couch
Posts: 6,110
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Get his address, go over there and fuck that bastard in the ass, then fuck his retarded son in the ass and then set them on fire. They wont be charging back anything.
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#10 |
Confirmed User
Join Date: Jul 2002
Location: ~ C A N A D A ~
Posts: 2,123
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Tell the guy you canceled the membership and no further charges will appear.
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#11 |
Confirmed User
Join Date: Jul 2001
Location: London - UK
Posts: 2,851
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Fuck him and his wank family charging back...let me write a letter to R Rice -
"Dear Sir As much as I feel sorry for your oooo kids behaviour I have to inform you that I have business written on the door of my office and not charity. He maybe disabled but he has quite clearly commited fraud. I would like to know how I am going to be reimbursed for his fucked up behaviour? Being disabled may give him a problem getting women, hence him joining my paysite, but what you have to ask yourselves is to I give a fuck about him? Quite simply no I do not. If you charge back I will take your fucked arse to court...If I win I will be cool, lose and he will becoming totally fucking disabled as opposed to learning disabled...and as for your dumb arse disabled robbing kids producing arses you will be permanently steralised to prevent you from producing anymore fuck ups on this planet. Yours Sincerely LightSpeed Love and Kisses hope you had a good July the 4th" |
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#12 | |
Confirmed User
Join Date: May 2001
Location: Portland, OR, USA
Posts: 5,279
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Quote:
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#13 | |
Confirmed User
Join Date: Jul 2002
Location: ~ C A N A D A ~
Posts: 2,123
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Quote:
Kill the man & his son, then burn their house down. ![]() |
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#14 |
Registered User
Industry Role:
Join Date: May 2001
Location: Са́нкт-Петербу́рг
Posts: 10,945
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I been getting those emails for a couple years now. Its amazing how many minors can get their parents cards... yeah right.
I tell them to fuck off. |
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#15 | |
Live Hard - Die Hard
Join Date: Feb 2002
Location: Ready to leave...
Posts: 17,042
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Quote:
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#16 | |
Confirmed User
Join Date: Aug 2001
Location: Kimmykims couch
Posts: 6,110
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Quote:
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#17 |
Confirmed User
Join Date: Jan 2001
Location: Oregun
Posts: 4,396
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Be a responsible company and refund the money.
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#18 | |
Confirmed User
Join Date: Aug 2001
Location: Kimmykims couch
Posts: 6,110
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Quote:
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#19 | |
Confirmed User
Join Date: Jan 2001
Location: Oregun
Posts: 4,396
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Quote:
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#20 | |
Live Hard - Die Hard
Join Date: Feb 2002
Location: Ready to leave...
Posts: 17,042
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Quote:
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#21 |
Registered User
Industry Role:
Join Date: May 2001
Location: Са́нкт-Петербу́рг
Posts: 10,945
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fuck him, make him charge it back.
Of the 1000+ people who have tried to screw me using the above method, only a couple have ever even bothered to charge it back. People are so unoriginal. Although the part of the kid being retarded was good. Tards are pretty smart these days. |
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#22 |
Confirmed User
Join Date: Mar 2002
Location: Maryland
Posts: 5,228
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steve asked what he should say not what he should do..it's not like lightspeed has control over their credit card processor...
Best thing to say is anything "nice",make dad feel like porn is decent and maybe he will signup ![]()
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#23 |
Confirmed User
Join Date: Jul 2001
Location: The Royal Family Crew
Posts: 3,649
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please tell me this is a joke.....
you are asking what to do... Jeeeeeeeeeeez there is only one thing to do if you want to stay friends with your processor! |
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#24 |
Registered User
Industry Role:
Join Date: May 2001
Location: Са́нкт-Петербу́рг
Posts: 10,945
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dont listen to the pussies. He wont charge it back... trust me.
and if he does he will get flagged by the processor and never be able to fuck another webmaster with that processor. Take one for the team. And even if he did charge it back, what do you care... you probably bring more than enough business to your processor. Dont be a pussy. |
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#25 | |
Confirmed User
Industry Role:
Join Date: May 2002
Location: oregon.
Posts: 2,243
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Quote:
"hey sir, i joined your site, i mirrored all your content, and now i'm going to cancel with some bullshit reason involving handicapped people..."
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php/mysql guru. hosting, coding, all that jazz. |
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#26 |
Confirmed User
Join Date: Jul 2001
Location: London - UK
Posts: 2,851
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Actually..I reckon the truth would be more like this:
"Cameron Rice was in the mood to spank the monkey after a night out on the town which due to his ugly arse face he did not pull. Cameron starts buying porn on the net. Cameron gets his visa bill through and thinks 'fuck!'. Cameron creates a fucked up story of disabled Alex and charges back" I am with you on this one Labret, bollocks Alex got hold of the card....because Alex does not exist |
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#27 |
Confirmed User
Join Date: Mar 2002
Location: NYC
Posts: 1,604
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pretty smart for a disabled minor
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#28 |
Confirmed User
Join Date: Jan 2002
Location: anus fuckin' yo mama
Posts: 1,044
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i bet he's smart enough to figure out how to jack off
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#29 | |
Confirmed User
Join Date: Feb 2001
Location: USA
Posts: 6,894
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Quote:
You're not going to stop the charge-back - it might as well be written in stone that surfers can charge back whenever they want. But since you aren't a fucking dork, and get more than 5 trials/day, you can giggle your ass off about it as you zip around on one of those Rice Rockets you guys over there love so much ![]() |
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#30 |
Confirmed User
Join Date: Apr 2002
Location: Paradise
Posts: 1,837
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I would say "Dear sir, after careful consideration and discussing this situation with my merchant bank, we just feel awful about this situation and we are truly sorry that your son takes after his daddy, damn genes anyway"
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#31 |
aka K-Man
Industry Role:
Join Date: Oct 2001
Location: The Gutter
Posts: 29,284
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hahaha id shit on a rag, and mail it to his billing address =)
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#32 |
CLICK HERE
Industry Role:
Join Date: Jan 2002
Posts: 20,829
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scare him with the fact that if he's lying it is considered credit card fraud and can be sentenced to over 10 years in jail if convicted. we all know that wont happen, but he sure doesnt.
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I host with Vacares |
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#33 | |
Confirmed User
Join Date: May 2002
Location: Dayton, OH, USA
Posts: 1,863
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Quote:
KMAN, FUCKING ICQ (9477315) OR AIM (ACE56789) ME SO WE CAN DO SOME GAMING ALREADY.
__________________
JamPlay.com - Online, video-based guitar lessons |
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#34 |
bitchslapping zebras!!!!!
Industry Role:
Join Date: Jun 2001
Location: In a shack by the beach
Posts: 16,015
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I'd show the email to the processor that handled it and see if they won't be willing to take a hard line with the guy if he calls in for a refund.
It's all but impossible to keep the cb from happening, but with any luck the guys bank will force the card it was charged on to be invalidated and good ole Cameron will have to get a new card, which could take a couple weeks. If all the joins were done at once, I could see where the father might be telling the truth. But if they were done over a period of time, then no, that's not the behaviour of a mentally incapicated child, that's someone looking at porn and then wanting to get out of paying. |
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#35 |
bitchslapping zebras!!!!!
Industry Role:
Join Date: Jun 2001
Location: In a shack by the beach
Posts: 16,015
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Or there is always the tactic of putting the burden of proof on him, IF you actually intend to respond to him.
I'd tell him that unless he can prove that he has a disabled child who did this, you will seek redress, in the form of criminal charges against BOTH of the kids (its not so important whether or not you would do it here) and a civil complaint against all of them for conspiring to defraud your company. While it's really hard for a cc processor to fight a cb and win -- and the cost incurred to third party processors is more than the $15 "administrative" fee that is charged (aside from any fines should your processor be in less than good graces with the cc company), depending on who took the charge they might take the correspondance from the parent and attempt to fight it. The trick of course is to get the 'father' to either lie or admit that there's nothing that should be cause for a chargeback. |
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#36 | |
Too lazy to set a custom title
Industry Role:
Join Date: May 2001
Location: My network is hosted at TECHIEMEDIA.net ...Wait, you meant where am *I* located at? Oh... okay, I'm in Winnipeg, Canada. Oops. :)
Posts: 51,460
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Quote:
__________________
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#37 |
Registered User
Join Date: Jun 2002
Location: Michigan
Posts: 86
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Well, I don't operate a pay site, and I don't know much about this type of thing, but I would be inclined to say:
dear sir: I am sorry to hear of your situation. I will refund your money. Of course I do not want minors to access my site. You should be aware that I have already incurred the costs of your son's transgression, includiing advertising costs, credit card processing fees, bandwidth costs, and licensing fees for the content that he viewed. It is not unheard of for adults to attempt to defraud pay sites with similar claims. This is of course credit card fraud, punishable by ... etc...blah blah. To receive your refund, simply send a signed written request for a refund and a copy of your son's birth certificate (or other legal documentation of his age and address and relationship to you) to: [Your corporate address.] In addition, I would appreciate receiving a call from your son (XXX-YYY-ZZZZ) to appologize to me for the costs that I have incurred as a result of his indescretion. Such a call can significantly speed your request through our fraud detection procedures. |
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#38 |
Registered User
Join Date: Jun 2002
Location: Michigan
Posts: 86
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Oops, I wouldn't have posted if I had seen Kimmykim's response. Thats what you get for getting a slurpee after hitting reply but before hitting post.
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#39 | |
bitchslapping zebras!!!!!
Industry Role:
Join Date: Jun 2001
Location: In a shack by the beach
Posts: 16,015
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Quote:
HAHAHAHAHAAHA |
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#40 |
Registered User
Join Date: May 2002
Location: United States
Posts: 12
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I have used this one before and seems to work pretty well
Dear Sir Persuint to Artilce 4-5.3 Of <insert State you in> criminal code, your son, is guily of Wire Fraud, and Identity theft. And localy in your city he is guilty of Credit Card theft With your actions we are left with no choice but to File Charges in <insert your state here> We have filed said charges with the <instert city and state> sherifs office, Please contact them ASAP to find court dates, and times. You should look for legal council in <insert state and city> as you will be required to defend here. We are also in contact with you local police department, and are persuing Local charges of Credit Card Theft, but you will be able to defend those charges localy. Can you please help speed up this matter by sending us, Your Sons Full Legal Name, Address, City, State, Zip, Age, Phone #, and Social Security #. We can just wait and get this information after you proceed with your charge backs, but it would be much quicker if you just sent it. We aprecaite your help in this matter, and we all hope this teaches your son a valuble lesson. sincerly LightSpeed |
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#41 |
GFY HALL OF FAME DAMMIT!!!
Join Date: Jan 2002
Location: that 504
Posts: 60,840
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The customer support emails at my previous employer forwarded me some of the funniest emails ever. Not to mention wav files of these guys on the phones, fucking hilarious. It was a daily thing, as in any office, these guys are totally delusional when it comes to waking up and the realization of their Wild Turkey induced spankfest at the Paysites cost.
He'll eventually be flagged as mentioned. He is lying. Over years it just gets funny. Retards. Hah.
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#42 | |
bitchslapping zebras!!!!!
Industry Role:
Join Date: Jun 2001
Location: In a shack by the beach
Posts: 16,015
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Quote:
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#43 |
Confirmed User
Join Date: Feb 2001
Location: USA
Posts: 6,894
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LOL
kimmykim=Grammar Nazi ![]() |
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#44 |
Confirmed User
Join Date: Feb 2001
Location: USA
Posts: 6,894
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no punctuation for you!!! 2 years!!!
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#45 | |
bitchslapping zebras!!!!!
Industry Role:
Join Date: Jun 2001
Location: In a shack by the beach
Posts: 16,015
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Quote:
Hey no capitals for you, whats that going to get you! ;) |
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#46 | |
Confirmed User
Join Date: May 2002
Location: The Netherlands
Posts: 2,747
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Quote:
Before burning them you should bring your elephant for a bukkake sperm fest. Seb. |
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#47 | |
OU812
Join Date: Feb 2001
Location: California
Posts: 12,651
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Quote:
__________________
Epic CashEpic Cash works for me Solar Cash Paysite Plugin Gallery of the day freesites,POTD,Gallery generator with free hosting |
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#48 |
Confirmed User
Join Date: Jul 2001
Location: The Royal Family Crew
Posts: 3,649
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wannabe cosa nostra's!!!!
there is something called a refund policy... i know that all my ebook customers have fucking 30 days to claim refunds... and thats not my policy I just have to obey it...... I even had fucking wannabe gamblers tell they love my ebook but cant afford the 50 bux so they want a refund.... they get it cause nothing I can do other than get processsor to flagg em! They got their fucking 30 days and I don't whiine about it so refund the dude or are your site really going so bad you can't afford it.... |
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#49 |
Confirmed User
Join Date: Mar 2002
Location: Montreal Canada
Posts: 2,946
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This would be my response.
Dear Mr. Rice, In response to your email of 'The Date', we have taken note of the transaction and our accounting department will trace and investigate it. Being a responsible company, we will reimburse the amount charged for membership to our site. Should there be any additional bank charges, we feel it is your responsibility to reimburse those fees. Our billing system is in place to collect payment for services AND to prevent minors from accessing our site. Your child, learning disabled or not, broke the law in two occasions. 1) He used a credit card which did not belong to him nor was he authorized to make purchases with it and proceeded to fulfill the transaction, this is credit card fraud. 2) Each time he accessed our site/s, he electronically signs and SWEARS/AFFIRMS that he is over the legal age in his community to access adult oriented material. If we were to take this further, your son Cameron and yourself may be held responsible by leaving him unsupervised at the computer and by giving easy access to a credit card, hence gaining access to a porn website. There are special programs designed to prevent such occurences from happening, CyberPatrol, NetNanny, SurfWatch to name a few. A payment by cheque will be issued to resolve this matter and it will be a full and final payment from our company. We trust this to be to your satisfaction and remain, Sincerely, LightSpeed & Co. |
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#50 |
Confirmed User
Join Date: Mar 2002
Location: NYC
Posts: 1,604
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lol what a longass letter
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