chargeback services any good? - GoFuckYourself.com

American Psycho · 03-06-2014, 09:00 PM

Im a jus wonderin do any of these chargeback companies really work to reduce or recover chargeback?

Ps sluts are awesome

247mg · 03-06-2014, 11:30 PM

Only way to stop chargeback to do proper post transaction analysis as soon as you got notification of new signup. better refund to avoid any fee. I don't believe on chargeback companies to reduce chargebacks.

srockhard · 03-07-2014, 12:19 AM

What if the product was more than the customer expected? Would that reduce chargebacks?

bean-aid · 03-07-2014, 12:26 AM

Quote:

Originally Posted by American Psycho

Im a jus wonderin do any of these chargeback companies really work to reduce or recover chargeback?

Ps sluts are awesome

I am thinking they must have struck a deal with third party billers to fork over the bank information that is doing the chargeback. Because that information is normally provided direct to the merchant from the gateway in the real world.

Paully · 03-07-2014, 12:52 AM

Quote:

Originally Posted by 247mg

Only way to stop chargeback to do proper post transaction analysis as soon as you got notification of new signup. better refund to avoid any fee. I don't believe on chargeback companies to reduce chargebacks.

Yup. I monitor every sign up. Between my processors scrub and my own eyes we haven't had a chargeback in three months and we do about 15 new sales a day on average.

Here is what I do.

If I see a strange sign up for what ever reason I will change their password by a digit. Then wait for them to contact me because the pass dont work. If they don't there is a good chance it's fraud. I send an email then refund if no response.

In more obvious situations I outright send them an email letting them know we take their security seriously and would like them to contact our processor for validation. If no response, we refund.

Now that we are with CCBill as a primary and Zombaio as a secondary and my eyes as tertiary, pretty sure charge backs will be at a minimum. So far so good.

Casio22 · 03-07-2014, 01:15 AM

Quote:

Originally Posted by American Psycho

Im a jus wonderin do any of these chargeback companies really work to reduce or recover chargeback?

Quote:

Originally Posted by beaner

I am thinking they must have struck a deal with third party billers to fork over the bank information that is doing the chargeback.

I would be dubious of companies who handle your chargebacks for you, its best to try and do this in-house if you have the resources. I worked in-house preventing/ disputing chargebacks and fraud and its a difficult area.

Reducing chargebacks depends on your business model, obviously cross sales etc drive high chargebacks, but looking at your site from a customers point of view is a good place to start.

The best way to handle disputing chargebacks are to pull as much information as possible on sign up (Ip address, IP location, Device ID, Device fingerprint, full address information etc) This way if the customer ever disputes the chargeback as "card not present" claiming their card was stolen then you can show the bank it was placed at their address etc.

My experience is in dating sites so we used to pull all images from profiles, messages sent, profile information, as well and send it all to the bank in the form of a dispute package.

bean-aid · 03-07-2014, 01:21 AM

Quote:

Originally Posted by Paully

Yup. I monitor every sign up. Between my processors scrub and my own eyes we haven't had a chargeback in three months and we do about 15 new sales a day on average.

Here is what I do.

If I see a strange sign up for what ever reason I will change their password by a digit. Then wait for them to contact me because the pass dont work. If they don't there is a good chance it's fraud. I send an email then refund if no response.

In more obvious situations I outright send them an email letting them know we take their security seriously and would like them to contact our processor for validation. If no response, we refund.

Now that we are with CCBill as a primary and Zombaio as a secondary and my eyes as tertiary, pretty sure charge backs will be at a minimum. So far so good.

I congratulate you on being so thorough... you are also a third party billers wet dream

Paully · 03-07-2014, 01:25 AM

Quote:

Originally Posted by Casio22

I would be dubious of companies who handle your chargebacks for you, its best to try and do this in-house if you have the resources. I worked in-house preventing/ disputing chargebacks and fraud and its a difficult area.

Reducing chargebacks depends on your business model, obviously cross sales etc drive high chargebacks, but looking at your site from a customers point of view is a good place to start.

The best way to handle disputing chargebacks are to pull as much information as possible on sign up (Ip address, IP location, Device ID, Device fingerprint, full address information etc) This way of the customer ever disputes the chargeback as "card not present" claiming their card was stolen then you can show them it was placed at their address etc.

My experience is in dating sites so we used to pull all images from profiles, messages sent, profile information, aswell and send it all to the bank in the form of a dispute package.

Do work. I have looked people up on facebook to see if their sign up makes sense. Typically women dont sign up for Max Hardcore. We do have a few and after looking at their public profiles I knew they were freaks, and they are still on board months later.

247mg · 03-07-2014, 01:38 AM

Quote:

Originally Posted by Paully

Yup. I monitor every sign up. Between my processors scrub and my own eyes we haven't had a chargeback in three months and we do about 15 new sales a day on average.

Here is what I do.

If I see a strange sign up for what ever reason I will change their password by a digit. Then wait for them to contact me because the pass dont work. If they don't there is a good chance it's fraud. I send an email then refund if no response.

In more obvious situations I outright send them an email letting them know we take their security seriously and would like them to contact our processor for validation. If no response, we refund.

Now that we are with CCBill as a primary and Zombaio as a secondary and my eyes as tertiary, pretty sure charge backs will be at a minimum. So far so good.

You got me bro!

Paully · 03-07-2014, 01:54 AM

Quote:

Originally Posted by beaner

I congratulate you on being so thorough... you are also a third party billers wet dream

bean-aid · 03-07-2014, 02:06 AM

Quote:

Originally Posted by Paully

100 chargebacks is what matters

http://www.moneris.com/en/Merchant-S...hresholds.ashx

Paully · 03-07-2014, 02:20 AM

Scumbag beaner. Go away again.

bean-aid · 03-07-2014, 02:24 AM

Quote:

Originally Posted by Paully

Scumbag beaner. Go away again.

Why? Are your panties in a bunch because you were told you must maintain a certain threshold of chargebacks and then have made it your Fiduciary duty to do so?

You've been lied to! Read sig... don't hit me up though.

Paully · 03-07-2014, 02:27 AM

Quote:

Originally Posted by beaner

Why? Are your panties in a bunch because you were told you must maintain a certain threshold of chargebacks and then have made it your Fiduciary duty to do so?

You've been lied to! Read sig... don't hit me up though.

I dont get chargebacks often. Never been an issue. Razorblades are on sale at CVS right now. Do you have one close to you?

bean-aid · 03-07-2014, 02:35 AM

Quote:

Originally Posted by Paully

I dont get chargebacks often. Never been an issue. Razorblades are on sale at CVS right now. Do you have one close to you?

CVS very near... do you need me to pick you up for some?

I'm just saying... you are a sig whore for max hardcore who is making right now... $105K/year on his site and you are pulling in from that 20%. So that makes your yearly salary at around....

$20K/year Congrats on you failure

Paully · 03-07-2014, 02:38 AM

I wouldn't get out of bed for 20 thousand a year.

bean-aid · 03-07-2014, 02:43 AM

Quote:

Originally Posted by Paully

I wouldn't get out of bed for 20 thousand a year.

But you don't make any more then that?

Paully · 03-07-2014, 02:44 AM

Not sure where those numbers come from but no worries. BTW how is judoporn coming along? Smart name. Only brings up 50000 other sites having to do with judo. Im sure its on page 30 or 40 though.

Bang up job with modifying CCBills join page for a postback through sliiing and your processor? And good job on not doing shit for anybody including yourself.

Way to go. Your a champ. Tell everyone again how stupid they are because you figured it out yet have done nothing.

Paully · 03-07-2014, 02:46 AM

Quote:

Originally Posted by beaner

But you don't make any more then that?

Oh, didnt I tell you? Must be none of your fucking business then.

bean-aid · 03-07-2014, 02:56 AM

Quote:

Originally Posted by Paully

Oh, didnt I tell you? Must be none of your fucking business then.

Has anyone said to you that you should not represent any product or online anything yet?

Because you should not... you should just smile

American Psycho · 03-07-2014, 07:30 AM

well this thread derailed pretty abruptly

PR_Glen · 03-07-2014, 07:44 AM

Quote:

Originally Posted by 247mg

Only way to stop chargeback to do proper post transaction analysis as soon as you got notification of new signup. better refund to avoid any fee. I don't believe on chargeback companies to reduce chargebacks.

Quote:

Originally Posted by Paully

Yup. I monitor every sign up. Between my processors scrub and my own eyes we haven't had a chargeback in three months and we do about 15 new sales a day on average.

Here is what I do.

If I see a strange sign up for what ever reason I will change their password by a digit. Then wait for them to contact me because the pass dont work. If they don't there is a good chance it's fraud. I send an email then refund if no response.

In more obvious situations I outright send them an email letting them know we take their security seriously and would like them to contact our processor for validation. If no response, we refund.

Now that we are with CCBill as a primary and Zombaio as a secondary and my eyes as tertiary, pretty sure charge backs will be at a minimum. So far so good.

That would be ideal but if your signups are in any form of volume that isn't even realistic..

Raja · 03-07-2014, 09:35 AM

Our chargeback prevention system is a direct integration with the card holders issuing bank. When a customer calls their bank to chargeback, rather then issue a chargeback the bank sends an "alert" to us which we push to the merchant. The merchant refunds the transaction, let's us know this was done, we tell the card holders issuing bank and the chargeback goes away.

Here is a short video explaining our service: CDRN video

If you need any additional information, please contact me: raja((@))chargebackhelp**.**com

The system has many fortune 500 clients, we are bringing to the adult space.

bean-aid · 03-07-2014, 11:59 PM

Quote:

Originally Posted by Raja

Our chargeback prevention system is a direct integration with the card holders issuing bank. When a customer calls their bank to chargeback, rather then issue a chargeback the bank sends an "alert" to us which we push to the merchant. The merchant refunds the transaction, let's us know this was done, we tell the card holders issuing bank and the chargeback goes away.

Here is a short video explaining our service: CDRN video

If you need any additional information, please contact me: raja((@))chargebackhelp**.**com

The system has many fortune 500 clients, we are bringing to the adult space.

I would like more details please.

Not busting your balls but how in the fuck could you possible work with the gazillions of banks and credit card companies to know a charge back occurred?

Triple-A · 03-08-2014, 11:37 AM

Quote:

Originally Posted by beaner

I congratulate you on being so thorough... you are also a third party billers wet dream

It also reduces the risk of being site ripped, I do the same method, I got caught out in January missing one dodgy transaction and some cunt with a stolen card had access to my site for 2 weeks until I recognized the dodgy Ip address he was using (an Ip in Holland only this bastard has used time and time again to try and download my content). Now i am issuing DMCAs all over the place and having to watch various forums for this pirate bastard. I know it was this crappy sign up... and it got charged back too as I knew it would

My only chargebacks come from the odd stolen card, not actual disgruntled customers

Raja · 03-10-2014, 12:38 PM

Quote:

Originally Posted by beaner

I would like more details please.

Not busting your balls but how in the fuck could you possible work with the gazillions of banks and credit card companies to know a charge back occurred?

We give your descriptor and customer service number to the banks via a feed. When someone calls to chargeback the bank customer service rep will see that descriptor enrolled in CDRN and send an alert to us rather than issue a chargeback. As long as we tell the bank the charge has been refunded the chargeback goes away.

Raja · 03-10-2014, 12:41 PM

Quote:

Originally Posted by beaner

I would like more details please.

Not busting your balls but how in the fuck could you possible work with the gazillions of banks and credit card companies to know a charge back occurred?

Also we don't with every bank, we currently have coverage for 60% of US cardholders, and we're in talks with a number of additional US banks to increase our coverage. We are also in talks with a number of Canadian and EU banks. Through CDRN we can decrease your US based chargebacks up to 30%!

Raja · 03-11-2014, 08:30 AM

Beaner- Did I answer all your questions?

Roald · 03-11-2014, 10:06 AM

Quote:

Originally Posted by PR_Glen

That would be ideal but if your signups are in any form of volume that isn't even realistic..

My thoughts exactly.

03-06-2014, 09:00 PM	#1
American Psycho Confirmed User Industry Role: Join Date: Feb 2009 Posts: 3,068	chargeback services any good? Im a jus wonderin do any of these chargeback companies really work to reduce or recover chargeback? Ps sluts are awesome

03-06-2014, 11:30 PM	#2
247mg Yellowplum / 247mg Industry Role: Join Date: Feb 2008 Location: Nicosia, CY Posts: 2,161	Only way to stop chargeback to do proper post transaction analysis as soon as you got notification of new signup. better refund to avoid any fee. I don't believe on chargeback companies to reduce chargebacks. __________________ 247mg.com - Indian Affiliate Program - Over 50+ Sites To Promote - Monetize Your INDIAN Traffic Today!

03-07-2014, 12:19 AM	#3
srockhard Retired Industry Role: Join Date: Jul 2011 Location: PDXXX Posts: 1,976	What if the product was more than the customer expected? Would that reduce chargebacks? __________________ Piper Pines

03-07-2014, 02:20 AM	#12
Paully www.Max-Hardcore.com Industry Role: Join Date: Nov 2005 Posts: 1,556	Scumbag beaner. Go away again. __________________ CCBill Affiliates Let's Make Some Monies! Paullybadboy [@] gmail.com ICQ 631384423

03-07-2014, 02:38 AM	#16
Paully www.Max-Hardcore.com Industry Role: Join Date: Nov 2005 Posts: 1,556	I wouldn't get out of bed for 20 thousand a year. __________________ CCBill Affiliates Let's Make Some Monies! Paullybadboy [@] gmail.com ICQ 631384423

03-07-2014, 02:44 AM	#18
Paully www.Max-Hardcore.com Industry Role: Join Date: Nov 2005 Posts: 1,556	Not sure where those numbers come from but no worries. BTW how is judoporn coming along? Smart name. Only brings up 50000 other sites having to do with judo. Im sure its on page 30 or 40 though. Bang up job with modifying CCBills join page for a postback through sliiing and your processor? And good job on not doing shit for anybody including yourself. Way to go. Your a champ. Tell everyone again how stupid they are because you figured it out yet have done nothing. __________________ CCBill Affiliates Let's Make Some Monies! Paullybadboy [@] gmail.com ICQ 631384423

03-07-2014, 07:30 AM	#21
American Psycho Confirmed User Industry Role: Join Date: Feb 2009 Posts: 3,068	well this thread derailed pretty abruptly

03-07-2014, 09:35 AM	#23
Raja Confirmed User Industry Role: Join Date: Jul 2004 Location: Santa Margarita Posts: 1,094	Our chargeback prevention system is a direct integration with the card holders issuing bank. When a customer calls their bank to chargeback, rather then issue a chargeback the bank sends an "alert" to us which we push to the merchant. The merchant refunds the transaction, let's us know this was done, we tell the card holders issuing bank and the chargeback goes away. Here is a short video explaining our service: CDRN video If you need any additional information, please contact me: raja((@))chargebackhelp.com The system has many fortune 500 clients, we are bringing to the adult space. __________________ Skype: hollywoodraja

03-11-2014, 08:30 AM	#28
Raja Confirmed User Industry Role: Join Date: Jul 2004 Location: Santa Margarita Posts: 1,094	Beaner- Did I answer all your questions? __________________ Skype: hollywoodraja