Paully

Maybe none of you guys could do shit but you were the worst at lying to me about it. Im not mad at you and I dont want this to come off as a fuck Michael O thread. Believe me when I say I have no problem calling people out. I can make it Michael O day everyday.

You playing stupid over shit I know and have just been dealing with for a year and a half when you been doing this shit for 9 is no excuse. Don't want to hear Im just a cust. rep anymore. You know how it fucking works.

Now, whats going on with their banks? Lay it out there.

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Alex1776

Good question for Michael O!

ShowMe69

Yeah tell the truth...even though pretty easy to connect the dots

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vdbucks

In a nutshell, the late payout issues began when they began putting RedPass together.

It would seem they used their clients' (our) money in order to fund the Redpass project.

The likely idea was, the money they "borrowed" from their clients (us) in order to fund RedPass would be recovered from the rolling reserve and other RedPass charges/fees.

The problem is, the funds were never recovered, and they quite simply do not appear to have enough money to pay people on time. So what they seem to be doing is making sure their bigger clients get paid first, then medium clients, followed by small clients and those of us who have since stopped sending them new sales.

And in order to cover this farce up, they changed the settlement dates in the ZOA payout dashboard numerous times in order to make it appear as though everything is working as intended with the apparent hope that no one would catch on.

ShowMe69

My money is on vdbucks idea

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Paully

OK, so far Im on your side Michael O. Now lets hear it. You do want to find another job in this business, right?

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lagcam

Sounds like the one time you didn't just tell people what they wanted to hear, it turned around and bit you on the ass. Kind of ironic really.

I think you are a good guy, but you fucked yourself up there. You told Zombaio you were planning to leave, and so they just brought the date forward. Can't blame them for that. Standard HR procedure for frontline jobs with access to sensitive data.

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Michael O

Like I said I worked support, I have nothing to do with any money management.
Even after getting fired and it did not end nice, I truly believe people will get paid, I have absolutely no reason to believe anything else. There might be some delays for a bit but I think things will get back on track.

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Michael O

Yeah
Agree with you.
In the heat of the moment and I don't blame them, just wished I could have finished out in a proper way.

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Paully

I sent you a message.

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Nurgle

Michael, being a support rep to some of the wankas on GFY for 9 yrs, one wonders how u havent shot yourself... u deserve some sort of lifetime achievement award!

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Michael O

Anyways last comment from me.
It ended badly between me and Zombaio very badly.
Anyways I am sure everyone will get paid or I would have said it there are no love lost between us.
There are some management issues that need improvement but they will be done and I am sure everything will be back on track soon.

My honest opinion and I have no problem recommending Zombaio in the future.

End of thread for me.

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ShowMe69

You lost all credibility with this post..."recommending Zombaio", what a pile of horse shit.

Karma is a bitch

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Michael O

No Its good people, just need to get their shit together.

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ShowMe69

That's the point Michael, their shit isn't together and because of that..they are causing headaches for their clients..no free pass because they eventually pay..they are suppose to pay on time and then turn around and say thank you for your business, what else can we do to be better.

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iSpyCams

They have had plenty of time to do that if that's what they wanted to do. They are not good people and they treat affiliates the same way they treated you, i.e. do whatever they want, make up weak stories about it and lock out anyone who isn't happy.

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signupdamnit

Well you're just doing what is standard in this industry and in fact outside of it. But you can't tell me that over the course of years you haven't seen indications that a company is dishonest or disrespectful to customers. I'm sure you did. The thing to do ideally would have been to resign then but you chose not to do that.

You were just doing your job and you had to eat. I understand. That's how it goes but let's call it what it is.

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signupdamnit

Translation: I have to say good things about them now otherwise none of the other BRO companies in the industry will give me a job.

I may be a cynical ass sometimes here (after reading bullshit for nearly a decade) but I'm probably right.

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directfiesta

cliffnotes : mouthpiece

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Sly

Good people never need to get their shit together, it's already together. People that do not pay their debts to those that are depending on them are not, nor will be, "good people" and anyone that suggests otherwise is most likely in the same boat.

You had similar sentiments about ePassporte.

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Supz

OR is he really the Keyser Soze of all of this.

He used that 'just a rep' last time. Now he is using the same 'just a rep' excuse. No offense to all of you Michael O supporters. I am pretty sure he learned a lot with ePass and to still play the i dont know anything I just do what I am told routine sounds a little ridiculous. For someone who is supposedly a good customer rep. He cant possibly be that dumb. If you boss told a customer they are going to get paid for something, and they dont. You are going to keep telling them what the boss says day in, day out? Because your boss said so. Even though you know he is lying. This isnt his first rodeo. If people in here can see what is going on, and they dont even work for the company. How can he be so blind.



Unless when we see a picture of him, he is this guy from Family Guy.

ShowMe69

Exactly, nobody is buying this "just a rep" crap

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Eschaton

Highly inaccurate to the point of annoyance. I've been following the Zombaio threads here since the beginning and not once have I seen a high revenue webmaster (or one that claimed to be) suggest they were being paid on time or before the "little guys". Baseless speculation.

We do high 5 figures a month with them and we're farther behind on payouts than the little guys with cookie crumb revenue. I see people here complaining their "payout" was late. We're about 4 payments behind right now.

What's it say when they can't pay the big guys out? We probably pay more in processing fees with them than 20 of the "little guys" put together.

Harmon

His fucking Skype ID is: Spacey

Man....

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adultmobile

This thread reminds me of Epassporte, is that just me?

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signupdamnit

Actually I'm 99% sure he used to post as "Keyser Soze" for his moniker before he changed it to MichaelO. That is very old school though so there is the possibility I am confused.

edit:

Confirmed! It was him:
https://gfy.com/showthread.php?t=543192&page=1

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iwantchixx

Sounds like someone got gag-ordered...

Michael O

Just spend the last 9 hours on a bus.
Yes my nick was Keyser Soze because its one of my all time favorite films and I had to come up with some nick 15 years ago.

Spacey is a nick name I had for 20+ years comes from a Danish Kim Larsen song called Midt om Natten, nice easy Skype name instead of Michael86746

Everyone thats been around for a while know I changed my nick

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TheSquealer

You're a fucking clown.

You're a weak person and you're only role in this industry has been "mouth piece" for disorganized assholes running companies into the ground. Even worse, you sit there watching a torrent of complaints and problems and announce all is well for a bunch of inept idiots, enabling them to ultimately fuck people over as it all crashes down and people lose money.

Named yourself after a criminal... a rather prescient choice.

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NewOldPlayer

You low life ass kissing mother fucker. Is this how you are going out? Rubbing our faces in the shit that spews from your face? Recommending Zombaio? I have NOT been paid in almost a month and your last words are "I am sure everyone will get paid..."

Hey moron, Zombaio isn't paying you any more to say that, so you can stop now.

I'll just print your last words and hand it to my landlord when I don't have this month's rent because you low life assholes are stealing money to cover your expenses and not paying out the money to your clients.
Enjoy your bus ride you low life scum piece of shit.


Zombaio read this you fuck heads: Just because you fired one asshole doesn't mean you are off the hook on payouts. STOP stealing mine and your client's money and start making all your payouts. Not just payouts on 'certain' accounts, but ALL accounts.

You gutless mother fuckers. I know you are reading these threads. Sitting there in front of your computers, deciding who gets paid and who doesn't, day after day, week after week, juggling your failing business. The only way out is to STOP all salaries, stop all expenses, stop investing OUR money on your personal banking ventures and make good on all payouts that are due. Catch up on all payouts and after 6 months of making perfect payouts you can make an announcement that you are under new management, give everybody one month of 3% processing to attract hundreds of new accounts and get your business heading in the right direction again. The 'old' Zombaio could've taken over CCBill IF not one payout was late. You don't understand, on time payouts are the first and foremost most important issue with credit card processing. Once a payment is late, or in your case weeks late, it sends anger and fear into the minds of your clients. On time payouts should be your holiest of holy commandments. When your payouts are late, you are only fucking yourself by ruining your business' reputation.

Now what you are going to do Zombaio? Stick your dick up your own ass and crawl back to mama's house to suckle her tit?

OR are you going to create a new plan to help pull your company's image out of your ass by doing the right thing every single fucking day until people trust you again?

Decide.

Paully

Decide or suicide.

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ShowMe69

Zombaio is finished...now it's time to just sit back and watch their house of cards fall.

wwww.zombaiosucks.com

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lagcam

You make some valid points but nobody other than the usual Zombaio haters will care (or pretend to care) about your problems because you surround the sense with all this red colored big font smack talk which clearly is not working as you seem to still not be receiving your payouts.

Clearly it is time for a different approach.

Why don't you take a step back, calm yourself down and send an email explaining your issue clearly and professionally to somebody like Jesper (whose email is in the vd bucks late payment thread) and see if you can get things resolved better that way.

Whenever I have had problems, he has resolved them for me, so it is worth a try, but here is a little tip...... Don't start your email with "Dear Cock Sucker"......

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SiMpLe

Déjà vu - Next they will make a Hollywood movie...

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Eschaton

I got paid by Zombaio this week as well as last week, albeit still months behind on the actual payout schedule.

NewOldPlayer

Really, I should contact Zombaio? Now why didn't I think of that??

Do you really think I started posting here first without contacting them?

I call these fucks almost daily. Never get thru. I've done the live chat thing almost daily with Michael and now with Jesper.

Jesper is the new "Michael" spewing out the same fucking rhetoric from the same shitty movie script on a daily basis.

I'm venting here so other's can know what is happening and won't be surprised when their payouts stop with no warning.

They are selecting certain accounts to not be paid, while they try and play catch up.

Seems like some accounts are getting paid, while others are getting fucked without notice. People getting paid are silent and are frowning at these posts with curiosity. People not getting paid know what I'm writing about.

I'm going to keep this post alive until I receive every single nickel they owe me, and I'm paid in full and on time. MOTHER FUCKING THIEVES.

NewOldPlayer

Anybody got a pair of pliers so I can pull this red pass card out of my ass?

TurboAngel

Wow this is crazy.

rowan

Quoted for the people who pop up in every Zombaio thread and suggest that if you're not happy you should change billers.

Barefootsies

Same here. I needed a minor CNR done, and we're now going on 2 weeks with few replies on the one account, and next to none of the 2nd. We're talking about something that would take most companies a single day to resolve, and I am now on 2 weeks and it's still not resolved despite replying to tickets literally every day.

If they can't handle the simplest of things like a simple CNR, what makes you think they are going to be able handle getting payouts completed on time? I do not know what is going on over there, but the radio silence is not helping them as a company with more people jumping ship because of it.

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ShowMe69

people should jump ship, before it sinks

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Tjeezers

I`ll help you bump this thread, reason i am here is cause of them

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Tjeezers

enuff said......

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jreg81

Update from VD Bucks:

I called their Client Support number yesterday, +1-650-963-5055 (option 2), as listed on their Contact page here - https://www.zombaio.com/contact.asp

After a good wait, I finally was answered by none other than "Jesper" (Swedish accent), who is also who you get on their "Live Chat Support" all the time.

Said the same as in chat: "Yes, we know we are behind on payouts. We are sorry for this. I am waiting for info from 'accounting'. I will contact when I have some info. I do not know the reason for the delay."

It's now Thursday, April 24th. The last payout we received from them was April 9th or so, but that was for a payout due 3 weeks prior. Now, they are at least 4 weeks behind on our payouts, and we're starting to feel the negative effects of it.

I asked him who was in charge or who was responsible for all of it, and he gave me this name and email: Tomas Anderson - [email protected]

I'm not sure what the next step we'll take is, but it won't be asking them nicely anymore.

And once again, for the absolute braindead, flatlining morons that feel we should just "stop complaining" and "remove them from our cascades", even though we've done exactly that a long time ago (4+ months now), THERE IS STILL A SIGNIFICANT AMOUNT OF REBILL INCOME with them.

Read that last sentence again no less than 5x, then stop, bang your head down on your desk as hard as you can 5x, look back up at your monitor, and read that sentence 5x more.

If you still don't understand it, go get your squirrel-gun, head out to the woodpile behind your trailer, and try not to miss the fat square object atop your torso where a normal human head would be.

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ShowMe69

My the only real reason for Zombaio to be behind 4 weeks on payouts, is they have mismanaged and probably spent/used/borrowed/stole clients money to use as their own, now its a rob Peter to pay Paul situation.

Will they ever dig themselves out of the rabbit hole, probably not

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lagcam

I am sure you have already looked into this but in case you haven't, it might be worth a try...... Gotta be better than all this banging your head against the desk.

https://gfy.com/showthread.php?t=1028206

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AnalProbe

jreg81

That's what we believe also.

We're not counting on seeing any more of our money from them.

Doesn't mean we still don't want it and will be mad as hell until we get it.

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Double trouble

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rowan

And if they do have a cash flow issue (a very scary prospect for a biller - you had ONE job ) it's only going to get worse as more people get fed up and stop sending new sales.