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One of the sponsors I work with answers me within the hour if I need to and they are polite and super efficient. There is no excuse for poor customer service. cb has been rock solid when it comes to payments as well as making the site very lively. As per support, I have had mixed experiences from good to very bad. |
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No reply for me either |
I always get a reply within 1-3 days
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Exactly such short-term thinking (we are firing two affiliate managers and hiring one media buyer) is the reason why the models of former top programs (Bonga Cams, Live Jasmin, My Free Cams) are now sitting in empty chat rooms! Greetings Beaver |
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Now exactly 1 month since I wrote them and there are numerous people claiming they are not getting answers as well. |
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3 max 4 days and i get reply |
Has anyone had a reply for any issue from them in the past few weeks?
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https://i.imgur.com/lg5uZc2.jpg |
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I am starting to lose patience.
Waiting for a month when things are normal is annoying but you can live with it. But now I am seeing stuff digging deeper in my stats that seems rather unusual and there was someone else here mentioning the same thing. For 6 months no new spender has spent more than 500$ I have people stopping at 490 or 480, but no one has gone over this number. People that have been active for 5-6 years are dormant all of a sudden ( Yes I know it happens but I have been comparing month to month and year to year and the % are simply incomparable. I don't claim they are doing anything, I know there is a fall pretty much everywhere but not responding in that time is just horrendous. |
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I think people are not wanting to submit ID to raise their spending limits, I could be wrong though! |
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I have gone over all of the last 6 months' new spenders, and not a single one has a total amount of more than $500 which is super weird. |
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Did anyone get a reply? I am yet to get anything
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Nothing for me. You think they have been told to just ignore anyone enquiring about old spenders?
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Out of the blue there, i just got a reply. Affiliate put back under my name and also any money i would have earned gave back to me
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And then hope they aren't taken away again. There's been a few posts like this lately and that's not good. |
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their popup code return only 404s, fak this shit
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I have to say out of nowhere ( I wrote on second of January ) and they just answered yesterday.
Return 3 people and gave me back the money from those accounts. It was slow but still a good job. We don't have to go through this but still better than expected. |
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I'm not accusing CB of this as I have no idea if it's happening within my account so I want to make that clear. But from the many reports in this thread I don't know why most are not outraged instead of just accepting that this is now how they will conduct their business from now on. |
@MobileVRXXX
“gave me back the money from those accounts. ” Can you tell us the number? How many dollars? |
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When i want to make an account for instance on Google with my registered mailadres i also get a warning that it's alrdy in use. |
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Yeah il keep an eye on it mate. Mobile has any of the affiliates you got back ever spent again? |
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@MobileVRXXX
“gave me back the money from those accounts. ” Can you tell us the number? How many dollars? |
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