Quick introduction to Talia from Payoneer - Page 3 - GoFuckYourself.com

woj · 03-30-2011, 07:12 AM

100.....

Talia_Payoneer · 03-30-2011, 07:19 AM

Quote:

Originally Posted by MaDalton

i think 11 days should be sufficient if you wanted to answer this question.

so i assume the answer is "because it makes us money" - because you speculate most people don't want to wait a couple of days

Actually, the adult boards are the only place where we see this complaint about the 2 days it takes for a payment to get through. In almost any other case - checks, transfers, ACH, etc., it usually takes more than 2 days to get your payments. Here we do it a lot faster than traditional methods. We offer you an option to get it even faster, of course, which is a bit more expensive, and in most cases people don't have a problem waiting for the 2 days or paying the extra $3 to get it in a couple of hours.

That said, I want to let you know that I am reading all of your comments on the forums, and your feedback is very important to us. As Payoneer is growing rapidly, we are debating creating specific fee structures to fit different sectors, including the adult entertainment industry specifically.

Our business is based on serving our users, and we are working hard to fit the needs of the widest base of customers possible. Please know that communication is very important to us, which is why I am now part of the company, and, like I said previously, I am here to answer any (related) questions you have about our service.

I'd like to mention, though, that it is important to compare the entire package between one company and another. Payoneer does not charge a $45 annual fee - or any annual fee, for that matter. We don't even charge a monthly fee if you do not have any funds in your account. It's literally pay as you go. We will not charge you up front - we only charge you when you start using your card, meaning we take a risk by issuing and shipping our users a card. We have no interest in charging you before you've earned any money, only when you do.

Talia_Payoneer · 03-30-2011, 07:20 AM

Quote:

Originally Posted by spazlabz

I have to say that Talia is definitely getting a mini-trial-by-fire experience here

@talia: you're handling it well. Welcome to GFY

Thanks. I can handle the heat, I just take it out with sport at night :-)

MaDalton · 03-30-2011, 07:46 AM

Quote:

Originally Posted by PayoneerTeam

Actually, the adult boards are the only place where we see this complaint about the 2 days it takes for a payment to get through. In almost any other case - checks, transfers, ACH, etc., it usually takes more than 2 days to get your payments. Here we do it a lot faster than traditional methods. We offer you an option to get it even faster, of course, which is a bit more expensive, and in most cases people don't have a problem waiting for the 2 days or paying the extra $3 to get it in a couple of hours.

That said, I want to let you know that I am reading all of your comments on the forums, and your feedback is very important to us. As Payoneer is growing rapidly, we are debating creating specific fee structures to fit different sectors, including the adult entertainment industry specifically.

Our business is based on serving our users, and we are working hard to fit the needs of the widest base of customers possible. Please know that communication is very important to us, which is why I am now part of the company, and, like I said previously, I am here to answer any (related) questions you have about our service.

I'd like to mention, though, that it is important to compare the entire package between one company and another. Payoneer does not charge a $45 annual fee - or any annual fee, for that matter. We don't even charge a monthly fee if you do not have any funds in your account. It's literally pay as you go. We will not charge you up front - we only charge you when you start using your card, meaning we take a risk by issuing and shipping our users a card. We have no interest in charging you before you've earned any money, only when you do.

for me you are not competing with checks, wire or ACH - you are competing with Paxum, CashX and Paypal. And you are slowing down a process that technically takes seconds.

but of course it's nice to earn interest on money that sits in your account for 2 days (adds up after a while) or compensating the "faster" service by having your clients pay for that.

but ok, question answered.

Sid70 · 03-30-2011, 07:49 AM

Quote:

Originally Posted by MaDalton

for me you are not competing with checks, wire or ACH - you are competing with Paxum, CashX and Paypal. And you are slowing down a process that technically takes seconds.

but of course it's nice to earn interest on money that sits in your account for 2 days (adds up after a while) or compensating the "faster" service by having your clients pay for that.

but ok, question answered.

Mothefucking A, mang. I agree 110% on slowing down the process.

Adraco · 03-31-2011, 06:50 AM

Talia, in understanding that you can't speak specifically on a relation you have with any of the sponsors, I know the good friends over at VSEX.com tried to get setup with you but apparently Payoneer dragged its feet on and on for months resulting in nothing happening.

Since VSEX is an exceptionally good program, I would still like to get paid by them via my Payoneer card. Is there any way you could help make this happen since it seems like the process has stalled?

RaiderCash_Dominik · 03-31-2011, 07:22 AM

Quote:

Originally Posted by PayoneerTeam

Actually, the adult boards are the only place where we see this complaint about the 2 days it takes for a payment to get through. In almost any other case - checks, transfers, ACH, etc., it usually takes more than 2 days to get your payments. Here we do it a lot faster than traditional methods. We offer you an option to get it even faster, of course, which is a bit more expensive, and in most cases people don't have a problem waiting for the 2 days or paying the extra $3 to get it in a couple of hours.

That said, I want to let you know that I am reading all of your comments on the forums, and your feedback is very important to us. As Payoneer is growing rapidly, we are debating creating specific fee structures to fit different sectors, including the adult entertainment industry specifically.

Our business is based on serving our users, and we are working hard to fit the needs of the widest base of customers possible. Please know that communication is very important to us, which is why I am now part of the company, and, like I said previously, I am here to answer any (related) questions you have about our service.

I'd like to mention, though, that it is important to compare the entire package between one company and another. Payoneer does not charge a $45 annual fee - or any annual fee, for that matter. We don't even charge a monthly fee if you do not have any funds in your account. It's literally pay as you go. We will not charge you up front - we only charge you when you start using your card, meaning we take a risk by issuing and shipping our users a card. We have no interest in charging you before you've earned any money, only when you do.

I guess $45 annual fee is your ace of spades in this. I keep hearing "we don't have annual fee" over and over again.
You are missing the point here. Its about efficiency and usability. I want to have a card that works for me as much as it does for you. if I get slammed with huge fees withdrawing my money $300 at time, I want to see some other options. So far, I don't see any.

Talia_Payoneer · 04-03-2011, 05:50 AM

Hi guys,

About VSex, it isn't our policy (for obvious reasons) to disclose any negotiations or meetings with any partners - current, potential, or past. Unfortunately, at the moment they are not one of our payments, so you cannot receive payments for them on your Payoneer card. If this changes in the future, of course we will let you know. You should also talk to the people at VSex and maybe have them speak to their contact at Payoneer again.

Raidercash - no, the annual fee isn't our only selling point. Like I did mention before, a lot depends on the way that you use your card, and it can be as efficient as you'd like it to be - it's open to you choosing how to use it. Instead of making a few small withdrawals, you make one large one, avoid multiple $2 fees per transfer, and avoid multiple ATM fees. That said, we have a few announcements coming up fairly soon that could make you pretty happy (which I can't get into yet). For now, what I said previously stands - making large withdrawals at once will make everything cheaper and more efficient - making 1 withdrawal of $1000 at a $5 cost is way cheaper and more efficient (time and money) than multiple withdrawals for $2 a pop.

Talia_Payoneer · 04-03-2011, 07:01 AM

Er, I meant they aren't one of our partners. Ooops.

bolsex · 04-03-2011, 08:21 AM

Quote:

Originally Posted by Chosen

Talia, people being charged "crossborder fees" for USD transactions outside of US.
Instead of $3 ATM withdrawal fee for $500 they are charged $13, and for higher withdrawal amounts even more.
That's what people mean when they say your ATM fees are ridiculous.

Hi! Welcome to the board!
Im using Payoneer since Sep/2010 but I had the card 2 years before.

I always supported Payoneer, but the only thing i cant 100% understand is the crossborder fee.

Everytime I withdraw $1000 in Argentina, I get charged for $1040 +/-. Ok, this is the crossborder fee plus withdraw fee plus my network fee of $4.- ... I can understand the crossborder fee charged to withdraw money outside US by MasterCard...
Can you explain me why I get charged this crossborder fee when I use my Mastercard online?
My balance is charged about 1.5/2.5% everytime I spend money at GoDaddy, or just pay my hosting fees, etc.

For ATM I see this fee in most Mastercard branded debit cards, but its the only processor where I get charged as "crossborder fee" for shop online.

Hope you can give me a reply to clear this out. Support never replied me why.

Thank you
Damian

suesheboy · 04-03-2011, 12:32 PM

Another cluster fuck in the making.

RaiderCash_Dominik · 04-03-2011, 12:43 PM

Quote:

Originally Posted by PayoneerTeam

Raidercash - no, the annual fee isn't our only selling point. Like I did mention before, a lot depends on the way that you use your card, and it can be as efficient as you'd like it to be - it's open to you choosing how to use it. Instead of making a few small withdrawals, you make one large one, avoid multiple $2 fees per transfer, and avoid multiple ATM fees. That said, we have a few announcements coming up fairly soon that could make you pretty happy (which I can't get into yet). For now, what I said previously stands - making large withdrawals at once will make everything cheaper and more efficient - making 1 withdrawal of $1000 at a $5 cost is way cheaper and more efficient (time and money) than multiple withdrawals for $2 a pop.

I do not have any ATM machines that will let me get more than $300 at a time. I think its a usual limit for atm machines in the US.

RaiderCash_Dominik · 04-03-2011, 12:46 PM

Quote:

Originally Posted by bolsex

\ I can understand the crossborder fee charged to withdraw money outside US by MasterCard...

This is where you are wrong. They are charging cross-border fees on ANY purchases made outside Belize (I guess). Even if you use your card in the US !!!
So your balance is in US dollars, transactions are in US dollars, but when you use the card to buy things in US dollars they still charge cross border fee.

bolsex · 04-03-2011, 05:01 PM

Quote:

Originally Posted by RaiderCash_Dominik

I do not have any ATM machines that will let me get more than $300 at a time. I think its a usual limit for atm machines in the US.

I had the same problem for years in Argentina because it was the max limit per transaction.
Did you try with citibank atms?

I have friends withdrawing at 1000 per transaction in US and other countries, but when they use only Citis Exclusive ATMs. Hope you can get more money per transaction to make fees cheaper!

bolsex

bolsex · 04-03-2011, 05:02 PM

Quote:

Originally Posted by RaiderCash_Dominik

This is where you are wrong. They are charging cross-border fees on ANY purchases made outside Belize (I guess). Even if you use your card in the US !!!
So your balance is in US dollars, transactions are in US dollars, but when you use the card to buy things in US dollars they still charge cross border fee.

It makes sense! but Paxum Bank is also in Belize. I think there are a few cross border fee on ATM but NOT in online spending.

I spent several times using my paxum card. It was charged the exact amount of the transaction and the Fee was charged separately.

RaiderCash_Dominik · 04-03-2011, 07:02 PM

Quote:

Originally Posted by bolsex

It makes sense! but Paxum Bank is also in Belize. I think there are a few cross border fee on ATM but NOT in online spending.

I spent several times using my paxum card. It was charged the exact amount of the transaction and the Fee was charged separately.

Thats right, there are no cross borded fees with paxum card and they use the same bank in belize. Thats why I don't buy that BS about those cross-border fees.

Chosen · 04-03-2011, 10:28 PM

Quote:

Originally Posted by RaiderCash_Dominik

Thats right, there are no cross borded fees with paxum card and they use the same bank in belize. Thats why I don't buy that BS about those cross-border fees.

Exactly! That's why I won't even bother to comment Talia's response to my intial post

Everything's pretty obvious to me...

GAMEFINEST · 04-03-2011, 10:33 PM

Looks confusing..

bolsex · 04-04-2011, 10:20 AM

Quote:

Originally Posted by RaiderCash_Dominik

Thats right, there are no cross borded fees with paxum card and they use the same bank in belize. Thats why I don't buy that BS about those cross-border fees.

thanks for confirm that no cross border fee with Paxum. I cant determinate that because in Argentina a few network fees apply so I will NEVER see the exact amount on the balance.

Waiting for reply from Talia

Talia_Payoneer · 04-05-2011, 12:23 AM

Hi everyone,

May I ask you what partners you receive payments through Payoneer with (or did?) :-)

Chosen · 04-05-2011, 07:13 AM

Quote:

Originally Posted by PayoneerTeam

Hi everyone,

May I ask you what partners you receive payments through Payoneer with (or did?) :-)

It has something in common with crossborder withdrawal fees?

bigluv · 04-05-2011, 10:40 AM

Wow, the tricky language being used to sell the fees is amazing. You shoulda been a lawyer talia.

First of all, you do charge a monthly maintenance fee. Unless you have $0 in your account. Which means, anybody who actually USES your service is going to get charged.
From what I can see its like $3 a month.

Then you charge a minimum of $2 to delay the payment a couple days, $5 to delay it only a few hours on every load.

And, I'm reading off my old statement mind, a "private load fee" which looks to be a percentage of whats loaded. On a small load it was ~ $10 for me.

Please get off this misleading kick or I will put together an itemized list of what fees you charge and itemize it with what I'm charged at paxum to get the truth because although I don't have a personal axe to grind, I found your fees out of line, I found your CS to be surly when I brought it to their attention that you had competitors who charge effectively much less, and frankly I don't like people who do business like you are right now. You know, and I know, that there's very few situations where someone using
payoneer is getting a better deal than old epassporte or now paxum.

Like a snake oil salesmen.

Guys here may not know what paypal charges them or why, but that doesn't mean you get to lie about what you charge.

Seriously, tell the truth or I will do a graph that will make it obvious. I don't like being "there there'd"

bolsex · 04-06-2011, 05:25 AM

Quote:

Originally Posted by PayoneerTeam

Hi everyone,

May I ask you what partners you receive payments through Payoneer with (or did?) :-)

Friend Finder, Pussy Cash, Adult Date Link and a few more, but most of them from Friend Finder.

pimpsalot · 04-06-2011, 09:06 AM

Quote:

Originally Posted by bigluv

Wow, the tricky language being used to sell the fees is amazing. You shoulda been a lawyer talia.

First of all, you do charge a monthly maintenance fee. Unless you have $0 in your account. Which means, anybody who actually USES your service is going to get charged.
From what I can see its like $3 a month.

Then you charge a minimum of $2 to delay the payment a couple days, $5 to delay it only a few hours on every load.

And, I'm reading off my old statement mind, a "private load fee" which looks to be a percentage of whats loaded. On a small load it was ~ $10 for me.

Please get off this misleading kick or I will put together an itemized list of what fees you charge and itemize it with what I'm charged at paxum to get the truth because although I don't have a personal axe to grind, I found your fees out of line, I found your CS to be surly when I brought it to their attention that you had competitors who charge effectively much less, and frankly I don't like people who do business like you are right now. You know, and I know, that there's very few situations where someone using
payoneer is getting a better deal than old epassporte or now paxum.

Like a snake oil salesmen.

Guys here may not know what paypal charges them or why, but that doesn't mean you get to lie about what you charge.

Seriously, tell the truth or I will do a graph that will make it obvious. I don't like being "there there'd"

It's not like you have to do business with Payoneer. If you don't like them or their platform or their fees, THEN BOUNCE.

It kills me to see yet another tool up here beating up Payoneer over their business model and fees. I don't see you complaining to other Program managers that you don't like their payouts? Why aren't you complaining about how you don't like your processors fee structure either?

At the end of the day businesses make decisions based on their business. If you aren't able to make that decision or you didn't read your contract, don't come up on the board with the brights on lighting up someone trying to help.

Talia hasn't done anything to mislead anyone. You on the other hand have.

Lassitor · 04-06-2011, 09:25 AM

Quote:

Originally Posted by PayoneerTeam

Hi guys,

I wanted to quickly introduce myself (I of course asked for permission from the admins). I am Talia, the new Director of Community at Payoneer. I've spent the last few days going over old posts (I've commented on a couple) to get an idea of how things work here.

I realize that we have not been present on forums in the past, but this is changing starting now. I will be monitoring these forums and answering any questions and clearly any misconceptions that appear.

I would like each of you to feel free to contact me about anything - questions, comments, suggestions - anything you can think of. I can assure you, an assurance that will be proven through actions, that I AM here and I AM listening. I hope to gain your trust quickly.

Just so you know, we not only have written customer support (including support in several languages), but also live chat and direct phone call options - the phone is listed on our support page in simple view.

Over the past few months, we experienced a huge growth in customers, which is great for us, but as a result we have had to increase our customer support team. We are hiring new people all the time and we hope to catch up and go back to answering emails rapidly like before.

Until then, you can all contact me personally for any help you need. I promise I will answer - even on weekends, though my access to information may be a bit more limited on the weekends.

I hope to hear from all of you soon. Have a great day!

I am a Payoneer customer who has a Pre-paid debit card from a company that use them to pay its affiliates and content providers. I am very happy with the service from payoneer and never had any problems using the card.

Big Thumbs up for Payoneer!

bigluv · 04-06-2011, 11:15 AM

Quote:

Originally Posted by pimpsalot

It's not like you have to do business with Payoneer. If you don't like them or their platform or their fees, THEN BOUNCE.

It kills me to see yet another tool up here beating up Payoneer over their business model and fees. I don't see you complaining to other Program managers that you don't like their payouts? Why aren't you complaining about how you don't like your processors fee structure either?

At the end of the day businesses make decisions based on their business. If you aren't able to make that decision or you didn't read your contract, don't come up on the board with the brights on lighting up someone trying to help.

Talia hasn't done anything to mislead anyone. You on the other hand have.

How have I been misleading? I dunno why you're hanging off payoneers balls, but frankly, I don't really give a shit what you think. If you have a vested interest, good on ya. Personally though, I was surprised and disappointed to find out IN PRACTICE how payoneers fees affected me and I want to make sure other people don't get the same bad experience and bad treatment. Even then, I was content to leave it at that. But then I see Talia here snake oiling the sales pitch and its just too much to watch. On the other hand, I have been pleasantly surprised with paxum's service, treatment and most importantly, fees.

Talia: Please post a PLAIN ENGLISH explanation of how your fees work and when and where they are applied. Currently the fees page on your website (and has for a long time) just gives an error. An example, from load to withdrawal would do wonders for this conversation.

Paxum on the other hand gives you an up front declaration of their fees and its not hidden behind having to sign up, either. For reference: https://www.paxum.com/payment/fees.p...views/fees.xsl

moeloubani · 04-06-2011, 01:40 PM

Quote:

Originally Posted by pimpsalot

Wow. Couple things to note here.

Payoneer has never accused by any court either international or in-country of any crime.

You are obviously trying to besmirch their good name by trying to connect them to what happened in Dubai.

The only facts you have are that there is news that some of these people used Payoneer cards to pay for some of their services they used.

You don't have any facts that any of these people did anything. You are repeating data provided to you by Dubai officials.

Furthermore, Payoneer no longer does business with META bank and no Yuval Tal is no longer their CEO. He stepped down quite some time ago and Scott Galit has been the CEO since the middle of 2010.

Now, about this guy Mahmoud Al Mabhouh...

From Wikipedia:

Al-Mabhouh was born in Jabalia Camp, Gaza, on February 14, 1960.[14] As a young man, he pursued weightlifting. He quit secondary school, trained as a car mechanic and later became a garage owner.[15] Al-Mabhouh had 13 siblings, and was a married father of four.[15]
In the 1970s, he joined the Muslim Brotherhood, and in the 1980s, he was reported to have been involved in sabotaging coffee shops where gambling was taking place. In 1986, the Israeli security forces arrested him for possession of an assault rifle. It has been reported that after his release, he became involved with Hamas.
According to a Hamas statement, Al-Mabhouh was involved in the 1989 abduction and killing of two Israeli soldiers, Avi Sasportas and Ilan Sa'adon, whose murders he celebrated by standing on one of the corpses.[5][16] In a video taped two weeks before his death, and broadcast on Al-Jazeera in early February, 2010, Mabhouh admitted his involvement, saying he had disguised himself as an Orthodox Jew.[17][18] In May 1989, a failed attempt was made to arrest him for his involvement in the murder of the two Israeli soldiers and he subsequently left the Gaza Strip; his home in Gaza was demolished by Israel in 1989 as retribution for the attack.[19]
According to a report in The Palestine Chronicle, al-Mabhouh had survived two assassination attempts; the first was a car bombing; the second took place in Beirut in 2009 and involved the use of poison which rendered him unconscious for 30 hours.[20]
Al-Mabhouh was believed by Israel to have been involved in smuggling weapons and explosives into Gaza.[1] He spent most of 2003 in an Egyptian jail.[21] He had been arrested and released several times by Israel. At the time of his death, Mahmoud al-Mabhouh was wanted by the Israeli, Egyptian and Jordanian governments,[21] and living in Syria.[22]
In recent years, Mabhouh is alleged to have played a key role in forging secret connections between the Hamas government in Gaza and the Al-Quds Force of the Revolutionary Guards in Iran.[7

No offense...and without taking any sides in your obvious war with Israel, I have to ask...WHO wouldn't want this guy dead? He was a terrorist who brought rockets in Gaza that were used to kill women and children and innocent civilians. Are you saying you support his actions?

Not that any of this matters because it doesn't. You are trying to take a 60 year old beef between the Israel and the Muslim Brotherhood, Syria, Jordan, Sudan, Iraq, Lebanon, Saudi Arabia, Yemen and the Arab Liberation Army, and throw it all in our faces and frankly we don't care.

This is a business board for people in the business of making money. This isn't a geo-political watering hole for whiners.

Payoneer is a good company. They provide pre-paid MasterCards that can be used around the world and loaded from anywhere. That's what they do. Any other bullshit is just warm waste.

Quote:

Originally Posted by pimpsalot

How do we know that by doing business with you, you aren't using the money you make to fund terrorism?

Read below. He's not the CEO anymore and hasn't been since October of last year.

There has been ABSOLUTELY no connection made between those IDs and Payoneer. You are just fishing here trying to smear Payoneer and Yuval's good names and we can all see right through it.

How do we know you don't support terrorism yourself?

No connection made? I made the connection above. Israeli terrorists used Payoneer cards to fund their terrorist attack.

That is the connection. Sorry you can't come to terms with their being an actual connection and your entire argument being flawed right from the get go.

Would you trust someone that just put money into a murderers hand to take care of your most private information and not misuse it? Not me!

I don't have facts these people did anything?

So I can just assume that 9/11 never happened because I have never seen the buildings, right? I'm just repeating what the US government told me, right?

Last of all the guy did nothing wrong, he was a militant and was responsible for buying weapons for Hamas, a politically elected party that runs their small strip of land democratically. Do you think Obama, Clinton, Carter and all the other presidents are alive because they oversaw the murder of children and women?

Payoneer was run by a guy who had close connections to Israeli meddling and all of a sudden forged documents appear in their hands and they have Payoneer cards to fund their dirty work. Thinking Payoneer had nothing to do with it is a joke at best.

You don't know I don't support terrorism myself but was a formerly part of a terrorist organization? No. But Payoneer's (ex?) ceo definitely did, admittedly so. Making that connection isn't too hard.

The reason I'm saying something about this '60 year old beef' is because just like you love sucking Payoneer cock, I don't want any company that funds/helps terrorists to succeed in this world.

LatinCams · 04-06-2011, 02:18 PM

Quote:

Originally Posted by PayoneerTeam

Hi everyone,

May I ask you what partners you receive payments through Payoneer with (or did?) :-)

AWE
FriendFinder
Streamate
Video Secrets
Gamma Entertainment
WebcamClub
MyFreeCams
ImLive
LivePimpin

Naughty-Pages · 04-06-2011, 06:00 PM

Quote:

Originally Posted by PayoneerTeam

Hi everyone,

May I ask you what partners you receive payments through Payoneer with (or did?) :-)

I promote over 200 programs (not including a couple hundred ccbill programs).

I haven't had time to change over every program since switching them all from epassporte to check (only maybe 15-20% so far) but the only program I am using with payoneer as a payout is AWEmpire because they do not offer Paxum.. (Everything else so far was switched to Paxum if it was offered)..

I'm actually thinking of switching AWEmpire back to check because of the payoneer fees and just keeping the account as a last resort option for P2P transactions in the event someone can only pay me via payoneer..

John. · 04-06-2011, 06:07 PM

Welcome Talia

bigluv · 04-07-2011, 11:39 AM

Quote:

Originally Posted by bigluv

Talia: Please post a PLAIN ENGLISH explanation of how your fees work and when and where they are applied. Currently the fees page on your website (and has for a long time) just gives an error. An example, from load to withdrawal would do wonders for this conversation.

Paxum on the other hand gives you an up front declaration of their fees and its not hidden behind having to sign up, either. For reference: https://www.paxum.com/payment/fees.p...views/fees.xsl

Well, I guess it's obvious Payoneer doesn't want to be compared to Paxum because at the end of the day their clients end up paying more.

Thats what my experience has been anyways.

bolsex · 04-08-2011, 07:05 AM

no more replies from Payoneer Support here?

CaptainHowdy · 04-08-2011, 07:27 AM

Sid70 · 04-08-2011, 07:37 AM

Quote:

Originally Posted by PayoneerTeam

Hi everyone,

May I ask you what partners you receive payments through Payoneer with (or did?) :-)

I just need LOAD.PAYONEER.COM working 100% !!! I dont need any partner's money!

Chosen · 04-08-2011, 08:17 AM

Quote:

Originally Posted by Sid70

I just need LOAD.PAYONEER.COM working 100% !!! I dont need any partner's money!

It's a joke, right?

bigluv · 04-08-2011, 08:56 AM

Well I guess we know how 'committed' payoneer is to the adult market.

And their internal 'pricing and fees' page is still broken.

drriley · 04-09-2011, 12:35 PM

Quote:

Originally Posted by PayoneerTeam

Hi guys,

I wanted to quickly introduce myself (I of course asked for permission from the admins). I am Talia, the new Director of Community at Payoneer. I've spent the last few days going over old posts (I've commented on a couple) to get an idea of how things work here.
<SNIP>

As Payoneer has not been resonding to my customer service request regarding my account, which I can no longer access, and the thousands of dollars in funds that you are holding, I have cc'd you a copy of my LATEST email to your company. Perhaps someone will stop playing email tag, and resolve the situation.

cam_girls · 04-09-2011, 01:14 PM

Quote:

Originally Posted by PayoneerTeam

@Deputy Chief Command: Challenge accepted. :-) I don't think we suck at all.

Not even a bit? After hours? Never?

I'll send you up to $100,000 per week from Streamate if you mail me a credit card first in the name "IVOR KOSOWITZ". Thanks!

Talia_Payoneer · 04-10-2011, 12:06 AM

Quote:

Originally Posted by drriley

As Payoneer has not been resonding to my customer service request regarding my account, which I can no longer access, and the thousands of dollars in funds that you are holding, I have cc'd you a copy of my LATEST email to your company. Perhaps someone will stop playing email tag, and resolve the situation.

Hi DRiley,

I am REALLY sorry about the problem you've had. I already answered your email, but I have escalated this to our manager and am literally breathing down their neck to get this resolved.

In the future, speaking to everyone, if you ever have a problem, please email me directly at [email protected] with your ticket ID (it's just easier if you already have a ticket open, but you can email me the moment you've opened the ticket) and I will escalate the case.

I am online during the weekend, too, so I don't ignore email at all, I promise.

ContentPimp · 04-10-2011, 02:58 AM

Payoneer sucks and is uncompetitive here's why:

-3% surcharge on FOREX (ie if we take out cash from our USD account in EUROPE 3% extra is billed on top of actual rate)
-$5 instant loading fee to put funds on mastercard
-No peer to peer transfers

{Psycho} · 04-10-2011, 06:29 AM

Hey do u have icq ?? or phone where i can reach u at

I have some problems ... need to talk

Also why are ur rates so rocking high compares to others when money withdrawn via ATM

Talia_Payoneer · 04-10-2011, 07:48 AM

Quote:

Originally Posted by {Psycho}

Hey do u have icq ?? or phone where i can reach u at

I have some problems ... need to talk

Also why are ur rates so rocking high compares to others when money withdrawn via ATM

You can contact me at [email protected] and send me your phone number and I will call you tomorrow, if that's OK with you (also, let me know what time zone you're in).

bigluv · 04-11-2011, 08:33 AM

Quote:

Originally Posted by PayoneerTeam

You can contact me at [email protected] and send me your phone number and I will call you tomorrow, if that's OK with you (also, let me know what time zone you're in).

Your "pricing and fees" page is still broken. Even if you don't like what I have to say about your service, you should probably show some professionalism and get it fixed.
It couldn't be that you don't actually want your customers to be able to transparently see what they are going to be charged, could it?

thanks for your kind attention to this

EDIT: tinafaye brings up a good question. So how much do you guys add on to FOREX conversions?

Talia_Payoneer · 04-12-2011, 12:16 AM

Quote:

Originally Posted by bigluv

Your "pricing and fees" page is still broken. Even if you don't like what I have to say about your service, you should probably show some professionalism and get it fixed.
It couldn't be that you don't actually want your customers to be able to transparently see what they are going to be charged, could it?

thanks for your kind attention to this

EDIT: tinafaye brings up a good question. So how much do you guys add on to FOREX conversions?

About the pricing and fees page, where do you see it's broken? Each account has the pricing that relates to their partners - is this on a partner site or on our site under My Account, and if so, which partner?

We aren't hiding fees, and if the page was down, I didn't see, but I will definitely let our R&D people know once I know what page you are talking about. We have been in business for 6 years and we have a proven track record, we aren't looking to screw anyone over.

Regarding the Forex fees, we do not tack on anything. The FX rates are set by MasterCard every day - you can see the list here: https://www.mastercard.com/global/cu...ion/index.html We have an ATM fee, but so do the other companies (plural, I'm not talking about one in particular). This fee isn't a percentage, it's a flat fee. We don't make any extra money from converting your money from USD to your local currency. I know this personally, but I even double-checked this manually and through our management, and we have no reason to lie - that would be bad business.

RaiderCash_Dominik · 04-12-2011, 05:19 AM

Quote:

Originally Posted by PayoneerTeam

We don't make any extra money from converting your money from USD to your local currency. I know this personally, but I even double-checked this manually and through our management, and we have no reason to lie - that would be bad business.

How about making money of converting US Dollar to US Dollar with your so called cross-border fee?
How does the company that uses same bank as you do does not have it and you DO ???

Will you add that fee on ACH when you have it?

Talia_Payoneer · 04-12-2011, 09:04 AM

Hi RaiderCash,

I don't have a different answer than before, because the answer is exactly what it was: The cross border fee is not a fee that we invented, it's a MasterCard fee. We don't even keep a percentage of that fee - every cent goes to MasterCard. It's hard for me to believe that another company that uses Mastercard wouldn't pay that fee because they're get into trouble with MC. The only other way I see it is that it's somehow embedded in a different fee like the conversion rate. I don't work at the other companies so I can't speak for them. But like I've said before, if you Google cross-border fee you will see that it is on MasterCard's own website.

We already have ACH in the US and we do not have a cross border fee there for the simple reason that it's not MasterCard but bank transfers. We will not have cross border fees on any ACH type program.

bigluv · 04-12-2011, 09:28 AM

Quote:

Originally Posted by PayoneerTeam

About the pricing and fees page, where do you see it's broken? Each account has the pricing that relates to their partners - is this on a partner site or on our site under My Account, and if so, which partner?

We aren't hiding fees, and if the page was down, I didn't see, but I will definitely let our R&D people know once I know what page you are talking about. We have been in business for 6 years and we have a proven track record, we aren't looking to screw anyone over.

Under my account it gives me your "OOOOOooops! This page cannot be found" error page. My account was created with serious cash.

Your fees are different according to who I receive money from? And/or who I sign up with?

In my account I have a 'private load fee' of ~$10 on ~$300 I received from someone else. What is that about?

thanks for checking on the page

I think it would go really far if you could run over the fees that you do charge, say within the US and outside of the US, because as you can see there is a lot of confusion.

thanks

Talia_Payoneer · 04-12-2011, 01:24 PM

Hi BigLuv,

I would really appreciate it if you would PM me or email me your account email address so that I can look into this and see what the problem is. I haven't heard of this problem (which doesn't mean they don't know). Also which partner you use, of course, since it may be with the specific partner.

The reason our fees are different per partner aren't so that we make your life harder. It would probably be easiest for us to have a flat fee structure across the board. Our service isn't offered directly to the users, but to the company. When we talk to a partner, we make a fee structure that suits that company's needs and the needs of their users. This is why fees can generally be different between partners. It's not that we make you pay a fee with one partner but not another - some partners want to pay certain fees instead of their users.

The process of signing on a new partner is a long process where we literally custom-make a pricing plan for them. Each partner knows their users better than we can. They know how their users earn their money and in what amounts and what would be best for them. In most cases, the deal made with each individual partner is, indeed, the best one that can be made.

In the same way, there will always be people who fall between the cracks, and the same goes for other companies. Take for example someone who gets one or two payments a month - these people would specifically earn a lot more money with a monthly program than an annual program, not to mention those who don't receive payments but have already paid for the card.

Again, it is REALLY important for me to stress that I am not slamming anyone else's company and procedure. On a personal level, I don't think there's only way to do things, and each company has their own decision process involved in how they structure their fees. In all cases I am sure that it is structured to fit the needs of their customers, or at least the widest group possible of their users.

I completely understand the confusion with these fees and that's why we post them under My Account (and any partner that you sign up for the card with), to minimize the confusion.

Talia_Payoneer · 04-15-2011, 08:55 AM

Quote:

Originally Posted by RaiderCash_Dominik

I do not have any ATM machines that will let me get more than $300 at a time. I think its a usual limit for atm machines in the US.

I'm sorry I missed this before, but you know we have ACH in the States for some partners, right? And then you don't have a limit. I don't know what partner you're with, but it's worth checking if they offer it as an option (we offer ACH for our American users to all partners, some choose to offer it, others don't).

moeloubani · 04-15-2011, 09:34 AM

Just in case you missed this up above:

Is Payoneer still giving cards out to terrorists with fake ids to use to carry out terrorist attacks? What investigations happened internally when you guys found out you played a vital role in a terrorist attack?

03-30-2011, 07:12 AM	#101
woj <&(©¿©)&> Industry Role: Join Date: Jul 2002 Location: Chicago Posts: 47,882	100..... __________________ Custom Software Development, email: woj#at#wojfun#.#com to discuss details or skype: wojl2000 or gchat: wojfun or telegram: wojl2000 Affiliate program tools: Hosted Galleries Manager Banner Manager Video Manager Wordpress Affiliate Plugin Pic/Movie of the Day Fansign Generator Zip Manager

03-31-2011, 06:50 AM	#106
Adraco Confirmed User Industry Role: Join Date: May 2009 Location: Onboard an airplane around the globe Posts: 3,734	Talia, in understanding that you can't speak specifically on a relation you have with any of the sponsors, I know the good friends over at VSEX.com tried to get setup with you but apparently Payoneer dragged its feet on and on for months resulting in nothing happening. Since VSEX is an exceptionally good program, I would still like to get paid by them via my Payoneer card. Is there any way you could help make this happen since it seems like the process has stalled? __________________ ---------------------------------------------------------------------------------- The truth is not affected by the beliefs, or doubts, of the majority.

04-03-2011, 05:50 AM	#108
Talia_Payoneer Confirmed User Industry Role: Join Date: Sep 2010 Posts: 337	Hi guys, About VSex, it isn't our policy (for obvious reasons) to disclose any negotiations or meetings with any partners - current, potential, or past. Unfortunately, at the moment they are not one of our payments, so you cannot receive payments for them on your Payoneer card. If this changes in the future, of course we will let you know. You should also talk to the people at VSex and maybe have them speak to their contact at Payoneer again. Raidercash - no, the annual fee isn't our only selling point. Like I did mention before, a lot depends on the way that you use your card, and it can be as efficient as you'd like it to be - it's open to you choosing how to use it. Instead of making a few small withdrawals, you make one large one, avoid multiple $2 fees per transfer, and avoid multiple ATM fees. That said, we have a few announcements coming up fairly soon that could make you pretty happy (which I can't get into yet). For now, what I said previously stands - making large withdrawals at once will make everything cheaper and more efficient - making 1 withdrawal of $1000 at a $5 cost is way cheaper and more efficient (time and money) than multiple withdrawals for $2 a pop. __________________ Talia Klein Director of Community at Payoneer Email [email protected] Email me about becoming a Payoneer sponsor

04-03-2011, 07:01 AM	#109
Talia_Payoneer Confirmed User Industry Role: Join Date: Sep 2010 Posts: 337	Er, I meant they aren't one of our partners. Ooops. __________________ Talia Klein Director of Community at Payoneer Email [email protected] Email me about becoming a Payoneer sponsor

04-03-2011, 12:32 PM	#111
suesheboy Confirmed User Industry Role: Join Date: Nov 2002 Location: FL - TN/NC Posts: 5,211	Another cluster fuck in the making. __________________ Adult Web Site Domain Names For Sale Adult Sex Toy Domain Names For Sale Tantric Delights, Sex Toys Blog, Tantric Sex Toys

04-03-2011, 10:33 PM	#118
GAMEFINEST Make STACK$ Industry Role: Join Date: Nov 2006 Location: sexy time Posts: 14,419	Looks confusing.. __________________ Compound interest.

04-05-2011, 12:23 AM	#120
Talia_Payoneer Confirmed User Industry Role: Join Date: Sep 2010 Posts: 337	Hi everyone, May I ask you what partners you receive payments through Payoneer with (or did?) :-) __________________ Talia Klein Director of Community at Payoneer Email [email protected] Email me about becoming a Payoneer sponsor

04-05-2011, 10:40 AM	#122
bigluv Confirmed User Join Date: Jul 2008 Posts: 850	Wow, the tricky language being used to sell the fees is amazing. You shoulda been a lawyer talia. First of all, you do charge a monthly maintenance fee. Unless you have $0 in your account. Which means, anybody who actually USES your service is going to get charged. From what I can see its like $3 a month. Then you charge a minimum of $2 to delay the payment a couple days, $5 to delay it only a few hours on every load. And, I'm reading off my old statement mind, a "private load fee" which looks to be a percentage of whats loaded. On a small load it was ~ $10 for me. Please get off this misleading kick or I will put together an itemized list of what fees you charge and itemize it with what I'm charged at paxum to get the truth because although I don't have a personal axe to grind, I found your fees out of line, I found your CS to be surly when I brought it to their attention that you had competitors who charge effectively much less, and frankly I don't like people who do business like you are right now. You know, and I know, that there's very few situations where someone using payoneer is getting a better deal than old epassporte or now paxum. Like a snake oil salesmen. Guys here may not know what paypal charges them or why, but that doesn't mean you get to lie about what you charge. Seriously, tell the truth or I will do a graph that will make it obvious. I don't like being "there there'd" Last edited by bigluv; 04-05-2011 at 10:51 AM..

04-06-2011, 06:07 PM	#130
John. Confirmed User Industry Role: Join Date: Jul 2007 Location: Europe Posts: 2,264	Welcome Talia __________________ Sig too old.

04-08-2011, 07:05 AM	#132
bolsex Confirmed User Industry Role: Join Date: May 2002 Posts: 717	no more replies from Payoneer Support here?

04-08-2011, 07:27 AM	#133
CaptainHowdy Too lazy to set a custom title Industry Role: Join Date: Dec 2004 Location: Happy in the dark. Posts: 93,150	__________________ FLASH SALE INSANITY! deal with a 100% Trusted Seller Buy Traffic Spots on a High-Quality Network 1 Year or Lifetime — That’s Right, Until the Internet Explodes!

04-08-2011, 08:56 AM	#136
bigluv Confirmed User Join Date: Jul 2008 Posts: 850	Well I guess we know how 'committed' payoneer is to the adult market. And their internal 'pricing and fees' page is still broken. Last edited by bigluv; 04-08-2011 at 08:57 AM..

04-10-2011, 02:58 AM	#140
ContentPimp Confirmed User Join Date: Nov 2008 Posts: 3,184	Payoneer sucks and is uncompetitive here's why: -3% surcharge on FOREX (ie if we take out cash from our USD account in EUROPE 3% extra is billed on top of actual rate) -$5 instant loading fee to put funds on mastercard -No peer to peer transfers

04-10-2011, 06:29 AM	#141
{Psycho} Confirmed User Industry Role: Join Date: Oct 2010 Location: Money Posts: 612	Hey do u have icq ?? or phone where i can reach u at I have some problems ... need to talk Also why are ur rates so rocking high compares to others when money withdrawn via ATM __________________ Quality Offshore VPS & Dedicated Servers Earn 65$ per Signups

04-12-2011, 09:04 AM	#146
Talia_Payoneer Confirmed User Industry Role: Join Date: Sep 2010 Posts: 337	Hi RaiderCash, I don't have a different answer than before, because the answer is exactly what it was: The cross border fee is not a fee that we invented, it's a MasterCard fee. We don't even keep a percentage of that fee - every cent goes to MasterCard. It's hard for me to believe that another company that uses Mastercard wouldn't pay that fee because they're get into trouble with MC. The only other way I see it is that it's somehow embedded in a different fee like the conversion rate. I don't work at the other companies so I can't speak for them. But like I've said before, if you Google cross-border fee you will see that it is on MasterCard's own website. We already have ACH in the US and we do not have a cross border fee there for the simple reason that it's not MasterCard but bank transfers. We will not have cross border fees on any ACH type program. __________________ Talia Klein Director of Community at Payoneer Email [email protected] Email me about becoming a Payoneer sponsor

04-12-2011, 01:24 PM	#148
Talia_Payoneer Confirmed User Industry Role: Join Date: Sep 2010 Posts: 337	Hi BigLuv, I would really appreciate it if you would PM me or email me your account email address so that I can look into this and see what the problem is. I haven't heard of this problem (which doesn't mean they don't know). Also which partner you use, of course, since it may be with the specific partner. The reason our fees are different per partner aren't so that we make your life harder. It would probably be easiest for us to have a flat fee structure across the board. Our service isn't offered directly to the users, but to the company. When we talk to a partner, we make a fee structure that suits that company's needs and the needs of their users. This is why fees can generally be different between partners. It's not that we make you pay a fee with one partner but not another - some partners want to pay certain fees instead of their users. The process of signing on a new partner is a long process where we literally custom-make a pricing plan for them. Each partner knows their users better than we can. They know how their users earn their money and in what amounts and what would be best for them. In most cases, the deal made with each individual partner is, indeed, the best one that can be made. In the same way, there will always be people who fall between the cracks, and the same goes for other companies. Take for example someone who gets one or two payments a month - these people would specifically earn a lot more money with a monthly program than an annual program, not to mention those who don't receive payments but have already paid for the card. Again, it is REALLY important for me to stress that I am not slamming anyone else's company and procedure. On a personal level, I don't think there's only way to do things, and each company has their own decision process involved in how they structure their fees. In all cases I am sure that it is structured to fit the needs of their customers, or at least the widest group possible of their users. I completely understand the confusion with these fees and that's why we post them under My Account (and any partner that you sign up for the card with), to minimize the confusion. __________________ Talia Klein Director of Community at Payoneer Email [email protected] Email me about becoming a Payoneer sponsor

04-15-2011, 09:34 AM	#150
moeloubani Confirmed User Industry Role: Join Date: Dec 2007 Location: Ontario Posts: 4,235	Just in case you missed this up above: Is Payoneer still giving cards out to terrorists with fake ids to use to carry out terrorist attacks? What investigations happened internally when you guys found out you played a vital role in a terrorist attack?